Pointer Jumping?

ardle1 · 26-08-2013 05:00PM #1

Hi my Dell Latitude D531 seems to have a mind of its own, my problem is,now it's not all the time and it's not a 'very' regular thing,but it does happen from time to time, my pointer will just jump usually to the top of the page very sharply and sudden. What is going on? Thank You in advance.

yoyo · 26-08-2013 05:59PM

Is there any dirt around the corners of the touchpad? If there is using cotton buds gently remove it. If you have isopropyl alcohol you could also dip the buds in it and use it to clean the touchpad. Don't use water

Nick

ardle1 · 27-08-2013 01:43AM

yoyo wrote: »

Is there any dirt around the corners of the touchpad? If there is using cotton buds gently remove it. If you have isopropyl alcohol you could also dip the buds in it and use it to clean the touchpad. Don't use water

Nick

I cant see any dirt,but I'll give it a go,
Thanks.

Skerries · 27-08-2013 03:53PM

does it have a stick in the middle of the keys as you may be hitting off of it, you can disable it in mouse settings

red sean · 27-08-2013 07:21PM

I had this problem with a laptop running Vista. Was told by an ex-PC World tech guy that it was common in Vista and to update the mousepad driver regularly. The cursor would also jump by itself to another line when I was typing a word doc. or email. Very annoying!

ardle1 · 27-08-2013 10:20PM

Skerries wrote: »

does it have a stick in the middle of the keys as you may be hitting off of it, you can disable it in mouse settings

No stick.

red sean wrote: »

I had this problem with a laptop running Vista. Was told by an ex-PC World tech guy that it was common in Vista and to update the mousepad driver regularly. The cursor would also jump by itself to another line when I was typing a word doc. or email. Very annoying!

How do I update mousepad driver?

Overheal · 27-08-2013 10:29PM

does the trackpad give you any sort of tingling sensation when you run your finger on it?

does the problem occur or persist if you disconnect from mains and switch to battery power?

ardle1 · 27-08-2013 10:43PM

red sean wrote: »

I had this problem with a laptop running Vista. Was told by an ex-PC World tech guy that it was common in Vista and to update the mousepad driver regularly. The cursor would also jump by itself to another line when I was typing a word doc. or email. Very annoying!

Overheal wrote: »

does the trackpad give you any sort of tingling sensation when you run your finger on it?

does the problem occur or persist if you disconnect from mains and switch to battery power?

I have exact symptoms as red seán above...

And no tingling, don't really know if it persists when I disconnect power source!

johndoe99 · 28-08-2013 09:22PM

try re-installing the driver:

http://www.dell.com/support/drivers/uk/en/ukbsdt1/Product/latitude-d531

Pointer Jumping?

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