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Abtran (Sky) Cork - what is it like to work there?

13

Comments

  • #62
    Spindle
    Registered Users, Registered Users 2 Posts: 500 ✭✭✭Spindle


    gimmick wrote: »
    Merchants? Ugh. My god how I hated that place

    Hi, I am calling you on behalf of Barclay card to announce a special offer.

    Dark days indeed.

    Ahhh, I still can real that off, it is buried so deep.


  • #63
    gimmick
    Closed Accounts Posts: 21,296 ✭✭✭✭gimmick


    Gladly I have the rest of it forgotten. But I couldn't make a phone call outside the place without being conscious of not going into the spiel.


  • #64
    Hogzy
    Registered Users, Registered Users 2 Posts: 7,544 ✭✭✭Hogzy


    I have the same interview, but tomorrow.


  • #65
    Tonyyoyo
    Registered Users, Registered Users 2 Posts: 5 ✭Tonyyoyo


    Theyll hire yee lads, used to work there. they hire EVERYBODY. You might be let go after a week or two though or just not be able to stick it. Honestly ive seen lads get hired coming to interviews wearing tracksuits


  • #66
    emeo
    Registered Users, Registered Users 2 Posts: 67 ✭✭emeo


    gem898 wrote: »
    I worked in abtran for just over a year until december last. I enjoyed the work. Worked on the Sky account in CRT and Retention. There were some ups and downs such as being told that CRT was gone, transferred to Retention then a week later being told I had to go back to CRT. It actually wasnt as bad as some people are saying on here. I guess it depends on what you put into it. For the first 5 or 6 months, I looked at the job as just a job. After transferring back to CRT I took it as a way of gaining as much experience as possible from the job before moving onto something new. I built good relationships with team leaders and ops managers and product specialists. I volunteered for extra responsibilities and essentially was treated with respect and my opinions were welcomed. With those relationships built, I felt comfortable speaking to managers about things such as low morale on the floor and we came up with suggestions to improve it. Again there were problems but we spoke up about them instead of letting things lie or boiling up inside.

    On the fun side, we also got pizza parties, an hour off the phones here and there for team building games and cakes, and nights out partially comped by sky. In general I found that its the people you work with that make the work better in there. Again, not every job is suitable for everyone. Its a personal preference and depends on essentially what you want to get out of it. If you want to earn money, are happy to work on shift, make some good friends and gain some customer service training and experience then there is no harm in giving it a go and seeing how it works out for you. You never know you might actually enjoy it... I know I was surprised when I did.


    Your forgetting we had to pay for our own pizza parties:pac:WORST JOB EVER


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  • #67
    Lamposts
    Registered Users, Registered Users 2 Posts: 2,346 ✭✭✭Lamposts


    Interview tmrw with them... sounds awful but I need the cash.. :(


  • #68
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Lamposts wrote: »
    Interview tmrw with them... sounds awful but I need the cash.. :(

    Did you apply directly or threw agency?


  • #69
    fortjames
    Registered Users, Registered Users 2 Posts: 44 ✭fortjames


    I worked there for 2 years for ESB. They are good with pay and stuff but getting holidays or a day off is a pain sometimes. Overall, they are good to work for.


  • #70
    Lamposts
    Registered Users, Registered Users 2 Posts: 2,346 ✭✭✭Lamposts


    MrMac84 wrote: »
    Did you apply directly or threw agency?

    Directly man.


  • #71
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Lamposts wrote: »
    Directly man.

    Via email or what? I have a friend looking for work at the min


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  • #72
    yellowcrayon
    Registered Users, Registered Users 2 Posts: 185 ✭✭yellowcrayon


    Does anyone know what campaign they are hiring for? Is it ESB? eFlow?


  • #73
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    yellowcrayon wrote: »
    Does anyone know what campaign they are hiring for? Is it ESB? eFlow?

    Where are they hiring??


  • #74
    Flesh Gorden
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭Flesh Gorden


    yellowcrayon wrote: »
    Does anyone know what campaign they are hiring for? Is it ESB? eFlow?

    Irish Water more than likely, the press release a few months ago mentioned 400 jobs with recruitment starting in July

    Plus they've the SUSI contract, so from September the clusterf*ck from last year will commence again with new applicants.


  • #75
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    how do you apply too them?


  • #76
    xgwishyx
    Registered Users, Registered Users 2 Posts: 81 ✭✭xgwishyx


    See here for info - http://www.water.ie/about-us/jobs/


  • #77
    Starscream25
    Closed Accounts Posts: 1,120 ✭✭✭Starscream25


    Going in for an interview tomorrow, was told interview is one hour and some tests are 30 odd mins. I'm dreading it.


  • #78
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Starscream25 wrote: »
    Going in for an interview tomorrow, was told interview is one hour and some tests are 30 odd mins. I'm dreading it.
    Are they hiring alot of people out there at the min?


  • #79
    Starscream25
    Closed Accounts Posts: 1,120 ✭✭✭Starscream25


    MrMac84 wrote: »
    Are they hiring alot of people out there at the min?

    To be honest I don't know, I just saw a position available and said I'd go for it, but it sounds like a place that hires often judging from previous posts


  • #80
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Starscream25 wrote: »
    To be honest I don't know, I just saw a position available and said I'd go for it, but it sounds like a place that hires often judging from previous posts
    Where was it advertised?


  • #81
    Starscream25
    Closed Accounts Posts: 1,120 ✭✭✭Starscream25


    MrMac84 wrote: »
    Where was it advertised?

    Think it was cork jobs.ie, was a month back I applied


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  • #82
    Faith
    Moderators, Society & Culture Moderators Posts: 30,662 Mod ✭✭✭✭Faith


    MrMac84 wrote: »
    Where was it advertised?

    You've asked about jobs there about 5 times on this thread. Would you not just try to get in touch with them directly?


  • #83
    hufpc8w3adnk65
    Closed Accounts Posts: 14,158 ✭✭✭✭hufpc8w3adnk65


    Faith wrote: »
    You've asked about jobs there about 5 times on this thread. Would you not just try to get in touch with them directly?

    As they have different departments and different sections I'm asking for additional info on positions.. And I (like many I imagine) have lots of family and friends unemployed so I try too gather as much info as I can too pass along too them in the hope they do get a job as luckily I'm in full time employment. I apologise for asking questions on a forum. Ill know better in future.


  • #84
    tqu80
    Registered Users, Registered Users 2 Posts: 7 ✭tqu80


    I don't know about Sky / Irish water, but I have worked with Abtran for two years until quite recently. It is minimal money for a load of work and responsibility.

    I had been through the whole process of one particular account in Government Services. They do not treat their staff well at all and ninty percent of people want to leave and are looking for that next position. Some people want to stick it out to make changes for the better. I was one of those people for a while. But then I saw sense and left.

    If you like timed toilet breaks, managers watching your every move and extreme favouritism towards others on the team, then you'll love abtran!

    Promotions in the company appear to be based on your ability to be a loud, obnoxious person rather than on merit. Abtran should come with a warning. It will affect your mental health and the health of your bladder.


  • #85
    LivingDeadGirl
    Registered Users, Registered Users 2 Posts: 1,150 ✭✭✭LivingDeadGirl


    Is it true that you get commission on sales you make?


  • #86
    PanaDrama
    Registered Users, Registered Users 2 Posts: 61 ✭✭PanaDrama


    gimmick wrote: »
    Merchants? Ugh. My god how I hated that place

    Hi, I am calling you on behalf of Barclay card to announce a special offer.

    Dark days indeed.

    worked there over ten years ago, wasnt that bad tbh.


  • #87
    Hello_hi
    Registered Users, Registered Users 2 Posts: 1 ✭Hello_hi


    currently working here, if you are looking for something to tide you over financially for a few months i'd say go for it. at the end of the day its a job, however it is not a career. The ones who do try to make a career out of it are people who probably would not do well anywhere else. all the tl's are hired from within the company and because people with ambition want to get out of here the selected tl is usually incompetent, from what i observed working there it's a continuous cycle, like a revolving door, people come in and leave within the year and the ones that stay end up being tls but have little people skills whatsoever. management haven't a clue and will try walk over you if you let them. if you go over your breaks by a few mins they will follow up with you on it. Sick days are unpaid and lead to disciplinary action if you have a certain amount and it's nigh on impossible to use your holiday hours to get the time off you want. Working in there is kind of like a primary school environment as in you are treated like a child


  • #88
    run_Forrest_run
    Registered Users, Registered Users 2 Posts: 6,483 ✭✭✭run_Forrest_run


    Hello_hi wrote: »
    currently working here, if you are looking for something to tide you over financially for a few months i'd say go for it. at the end of the day its a job, however it is not a career. The ones who do try to make a career out of it are people who probably would not do well anywhere else. all the tl's are hired from within the company and because people with ambition want to get out of here the selected tl is usually incompetent, from what i observed working there it's a continuous cycle, like a revolving door, people come in and leave within the year and the ones that stay end up being tls but have little people skills whatsoever. management haven't a clue and will try walk over you if you let them. if you go over your breaks by a few mins they will follow up with you on it. Sick days are unpaid and lead to disciplinary action if you have a certain amount and it's nigh on impossible to use your holiday hours to get the time off you want. Working in there is kind of like a primary school environment as in you are treated like a child

    now that's a good first post :)


  • #89
    curryburns
    Registered Users, Registered Users 2 Posts: 1 ✭curryburns


    Out of curiosity has anyone worked for both Abtran & Firstsource, and how working for both compared?


  • #90
    wally1990
    Registered Users, Registered Users 2 Posts: 1,231 ✭✭✭wally1990


    Hi ya,

    My girlfriend has worked in both company's. with abtran she has worked in different departments. She said Abtran is a better run company(more professional and better managed) but if you are working in abtran , each contract(client-LPT/RSA/IRISH WATER/EFLOW/AVIVA/SUSI) is run by different management so for example Aviva would be a big client professionally run where the LPT is new and isn't up to the same standard(possibly). so i'd say depends what account you work for (the role you have etc) and the type of management operating the departmenet. she said first source isnt run great and there is alot of room for improvement. she told me that there is great more for development in abtran etc (move up the ladder) etc where in firstsource its limited.


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  • #91
    PanaDrama
    Registered Users, Registered Users 2 Posts: 61 ✭✭PanaDrama


    Hello_hi wrote: »
    currently working here, if you are looking for something to tide you over financially for a few months i'd say go for it. at the end of the day its a job, however it is not a career. The ones who do try to make a career out of it are people who probably would not do well anywhere else. all the tl's are hired from within the company and because people with ambition want to get out of here the selected tl is usually incompetent, from what i observed working there it's a continuous cycle, like a revolving door, people come in and leave within the year and the ones that stay end up being tls but have little people skills whatsoever. management haven't a clue and will try walk over you if you let them. if you go over your breaks by a few mins they will follow up with you on it. Sick days are unpaid and lead to disciplinary action if you have a certain amount and it's nigh on impossible to use your holiday hours to get the time off you want. Working in there is kind of like a primary school environment as in you are treated like a child


    Sounds like Merchants.

    Its a job, just check your brain at the door and you'll be fine. That said you only ever get hassle in these type of places by thinking you are too good for the job. Do the hours, and get the wage. Simples.

    Huge turnover as most folk view it as a stopover, not a career.


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