Aer Lingus Cabin Crew Recruitment

Aer Lingus Recruitment

Cabin Crew

Aer Lingus Cabin Crew fly a combination of long and short-haul routes operated by A330 and A320 aircraft.

We are looking for highly customer-focused individuals who strive to be the best at what they do and can deliver on our ‘Great Care’ promise.

Key Responsibilities / Duties:

· Responsible for safety and standards throughout the cabin

· Ensure compliance with company policy/procedures in accordance with the Aer Lingus Operations Manuals

· Maintain consistently high onboard standards

· Ensure sales targets are met/exceeded

· Take and accept responsibility for meeting customers’ expectations

· Contribute as part of our Cabin Crew team to the delivery of reliable punctuality

· Contribute as part of our Cabin Crew team to the delivery of excellent customer service

· Responsible for in-flight sales revenue and stock control

Essential criteria:

· Over 12 months experience in a face to face customer service/sales role

· Fluent in English, both spoken and written

· 19 years of age or over by 31st December 2012

· Eligible to live and work in the Republic of Ireland without restriction

· Hold a valid EEA passport allowing unrestricted worldwide travel

· Able to provide details of 3 contactable referees

· Able to pass a 5 – year security background check*

· 5'2" to 6’2” tall, weight-height in proportion

· Able toswim 25m unaided and tread water for at least 1 minute

· Visual acuity of 6/9 (aided or unaided)

· Able and prepared to work shifts, unsociable hours, weekends, holidays and overnights

· No tattoos/piercing visible when in Aer Lingus uniform

· Prepared to complete a medical questionnaire and medical examination

· Possession and demonstration of the key competencies and skills outlined below



*If you are a non Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countries

Key Competencies include:

· Excellent communication and interpersonal skills

· Strong teamwork skills

· Well-developed customer service skills and an awareness of our customers’ expectations

· Strong sales skills and target driven

· Self motivated, flexible and adaptable

· Professional with a positive attitude to work

· Good commercial awareness

Desirable criteria:

Ability to converse in a second European Language

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
Are you eligible to live & work in the Republic of Ireland without restriction?
Do you hold a valid EEA passport allowing unrestricted worldwide travel?
Are you 19 years of age or over?
Are you fluent in English, both spoken and written?
Have you over 12 months experience in a face to face customer service/sales role
Can you provide a verifiable 5 year background/employment history?
Can you provide details of 3 contactable referees?
Have you been convicted of a criminal offence in Ireland?
Have you been convicted of a criminal offence in the UK which is not spent?
Is there anything that would prevent you passing our security clearance process?
Are you 5’2"- 6’2" tall, weight-height in proportion & can reach up to 6’3
Are you able to stand for long periods of time (at least four hours)?
Are you able to lift objects up to 18kg and pull a beverage cart of 100kg?
Are you able to swim 25m unaided and tread water for at least 1 minute?
Are you able to arrive within 90 minutes from your base when on reserve duty?
Are you able & prepared to work shifts, unsociable hours, weekends and holidays?
Are you able/prepared to spend time away from base overnight and time on call?
Can you confirm no tattoos/piercing would be visible when in Aer Lingus uniform?
Are you prepared to complete a medical questionnaire & medical examination?
Do you have a visual acuity of 6/9 (aided or unaided)?
Could you attend a pre-selection training course of up to 5 weeks in Dublin?