Mag Safe connector acting up

Zymurgist · 27-05-2013 06:57PM #1

Hi,

I have an early 2011 MBP and recently i have noticed that my power cord isn't always working, and i often need to jiggle the wire in order to get the light to come on and charge the laptop itself.

In some cases i need to keep prop the wire up in a certain position in order for it to work.

Has anyone else experienced this? Is there anything i can do or is the wire just on the way out and needs replacing?

thanks

Passenger · 27-05-2013 08:37PM

Sounds like you need to replace the adapter, OP. Do you take care of it or does it get a lot of wear and tear?

yer man! · 27-05-2013 08:46PM

This happens to me a lot too. Unplug and scrap the terminals with an opened paper clip to get any grime off, even if you can't see any, there is!! works for me every time.

Zymurgist · 28-05-2013 05:43PM

Passenger wrote: »

Sounds like you need to replace the adapter, OP. Do you take care of it or does it get a lot of wear and tear?

It gets a regular amount of wear and tear i reckon, laptop is either plugged in on the coffee table or else on the bed - when it is plugged in. When its not plugged in the wire gets wrapped up around the power block and is left in a drawer, so nothing out of the ordinary.

@Yer Man - I cleaned the connectors with a cotton bud and the pointy bit from the lid of a pen. A definite improvement!! It now works fine when plugged in with the wire facing out towards the back so that should keep me going for a while at least.

Thanks

donutheadhomer · 29-05-2013 10:04AM

Zymurgist wrote: »

Hi,

I have an early 2011 MBP and recently i have noticed that my power cord isn't always working, and i often need to jiggle the wire in order to get the light to come on and charge the laptop itself.

In some cases i need to keep prop the wire up in a certain position in order for it to work.

Has anyone else experienced this? Is there anything i can do or is the wire just on the way out and needs replacing?

thanks

This is called strain releif - apple will replace for free -even outside warranty - charger should last longer than 2 years

Nemeses · 29-05-2013 10:50AM

In regards to the magsafe adapter:

Read this to prevent this from happening again:
http://support.apple.com/kb/HT1630

In regards to replacing the adapter under strain relief:
http://support.apple.com/kb/ts4127

Now this article says US only but I believe like EurasianBadger said, it should be covered by applecare, give them a call on 1850 94 61 91 and they will investigate.

donutheadhomer · 29-05-2013 10:51AM

Nemeses wrote: »

In regards to the magsafe adapter:

Read this to prevent this from happening again:
http://support.apple.com/kb/HT1630

In regards to replacing the adapter under strain relief:
http://support.apple.com/kb/ts4127

Now this article says US only but I believe like EurasianBadger said, it should be covered by applecare, give them a call on 1850 94 61 91 and they will investigate.

what he said

Doodah7 · 29-05-2013 11:25AM

For what its worth, this is how I store my magsafe charger:

http://www.macobserver.com/tmo/article/save-your-magsafe-charger-a-better-windup

donutheadhomer · 29-05-2013 11:44AM

I don't think apple will worry too much about this -

shamelessidiot · 07-06-2013 11:07AM

EurasianBadger wrote: »

This is called strain releif - apple will replace for free -even outside warranty - charger should last longer than 2 years

Really? Wish I had've known that before I forked out €90 on a new charger. Mine was just over a year at the time.

donutheadhomer · 07-06-2013 11:10AM

officially just in the US but apple here honour the programme as it seems to be a known issue. Different type of interface on new chargers too

Mag Safe connector acting up

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