Flubit (New site for buying online)

messinkiapina · 08-05-2013 07:47PM

Tinie wrote: »

Yeah the time spent waiting for a demand, the extra time waiting for them to despatch the item, having to mess about with parcel motel, having to deal with them if anything goes wrong. It just doesn't seem worth it to save a few quid. Im still waiting for my Nook to be despatched (over a week after ordering, and no contact), so just hoping to get this, and wont be dealing with them again id say.

I accepted my Nook offer with them on Saturday. I emailed them today to ask what was happening with it, and I got the dispatch email just a couple of hours later. Maybe fire them off an email and it might get them moving on it.

joeperry · 09-05-2013 06:31AM

What happens if the don't convert a demand into an offer after 48hours? I have a demand that is now at about 60 hours old.

Kenny Logins · 09-05-2013 08:14AM

Feidhlim wrote: »

Ordered nearly 2000 gbp worth of camera gear on the 27th April.

Its now 8th May and I have had one email with regard to my support tickets confirming one of the two products have been dispatched.

Flubit website says they are awaiting dispatch. It also says that handling and shipping is between 3 and 6 business days.

Terrible terrible service. My experience = avoid.

How much are you saving?

uck51js9zml2yt · 09-05-2013 08:35AM

Ordered a baby car seat on 23/4. Despatched 26/4. Still waiting for delivery and no response from them all for 15€ saving.
Not worth the hassle.

Kenny Logins · 09-05-2013 08:42AM

Kimber Rhythmic Pantsuit wrote: »

Ordered a baby car seat on 23/4. Despatched 26/4. Still waiting for delivery and no response from them all for 15€ saving.
Not worth the hassle.

The money you saved on this one should help make up for the inconvenience, no?

Kimber Rhythmic Pantsuit wrote: »

Also bought a baby car seat 6% cheaper today. saved 25€ on the chepest UK site and €120 on buying it here.

Feidhlim · 09-05-2013 11:59AM

Kenny Logins wrote: »

How much are you saving?

3% and 4% on two items worth about 1k each

I escalated and looks like someone on the ball is investigating. She has already emailed me 3 times today and advised the issue is resolved, items should be dispatched by tomorrow.

Still a lot of hassle given I should of had these 2 days ago at the latest.

uck51js9zml2yt · 09-05-2013 12:22PM

Kenny Logins wrote: »

The money you saved on this one should help make up for the inconvenience, no?

I just called them to be told the boss was away for a few days and its still sitting in the warehouse.
PM hadnt picked it up last week and no one thought to follow up on it.

So my savings are now gone with a call on my mobile to the UK.:mad:

Kenny Logins · 09-05-2013 12:26PM

Kimber Rhythmic Pantsuit wrote: »

I just called them to be told the boss was away for a few days and its still sitting in the warehouse.
PM hadnt picked it up last week and no one thought to follow up on it.

So my savings are now gone with a call on my mobile to the UK.:mad:

So who messed up? Flubit or PM?

uck51js9zml2yt · 09-05-2013 02:27PM

Kenny Logins wrote: »

So who messed up? Flubit or PM?

Looks like they both did.

PM didnt pick up and flubit didnt have the cop on to wonder why something wasnt shipped or to answer my emails in the absense of the boss.

paddyp · 09-05-2013 04:17PM

Kimber Rhythmic Pantsuit wrote: »

Looks like they both did.

PM didnt pick up and flubit didnt have the cop on to wonder why something wasnt shipped or to answer my emails in the absense of the boss.

PM collect stuff since when?

Kenny Logins · 09-05-2013 04:19PM

Kimber Rhythmic Pantsuit wrote: »

Looks like they both did.

PM didnt pick up and flubit didnt have the cop on to wonder why something wasnt shipped or to answer my emails in the absense of the boss.

PM just receive it, they don't collect.. do they?

Atomic Pineapple · 09-05-2013 04:33PM

paddyp wrote: »

PM collect stuff since when?

Kenny Logins wrote: »

PM just receive it, they don't collect.. do they?

The baby seat is too big for PM so Flubit told him they would send it via Nightline directly.

paddyp · 09-05-2013 05:41PM

draffodx wrote: »

The baby seat is too big for PM so Flubit told him they would send it via Nightline directly.

Nothing to do with pm or nightline then nightline uk collections are fulfilled by uk mail.

http://www.reviewcentre.com/reviews243919.html

irishgeo · 09-05-2013 06:38PM

giving this site a go , i have 2 offers in.

uck51js9zml2yt · 09-05-2013 09:02PM

paddyp wrote: »

Nothing to do with pm or nightline then nightline uk collections are fulfilled by uk mail.

http://www.reviewcentre.com/reviews243919.html

the reason he was going to send it nightline was to speed up delivery . it could have gone PM for collection at the depot or delivery to my house.

He said today he'd send it city link on a 24 hr service. will wait and see.

natnifnolnacs · 10-05-2013 11:14AM

I tried them earlier in the week. I put in a demand with them on Sunday, by Tuesday there was an update asking a question about the order(which is fair enough, there are 2 different models). That should have been updated within 7 hours I think. I hadn't heard anything by Thursday morning so emailed them. I got a response yesterday evening saying that the demand appeared to be lost (even though it was still on my account?!) so asked me to re-submit. They credited my account with a certain amount of points which will speed up the demand, but only Monday to Thursday (so is essentially useless to me).

Allyall · 10-05-2013 12:42PM

What address/info do people put in for Flubit?

I put in my normal address, but when i went to buy i had errors with my Card.
Eventually, it looks like the problem was that i was buying in euro from outside the UK

Hi *** Thank you for the screenshot!
I see that you're buying in euros – can I ask if your billing address is outside of the UK? I'm worried that maybe PayPal is not letting you pay because you aren't in the UK.
Please let me know
Thanks
Steph

So i couldn't buy anything... Is this because of the store?

nephster · 10-05-2013 01:20PM

Have you input a UK address in PayPal - i.e., a Parcel Motel one? You can then choose that when Flubit redirects to PayPal to pay for your item.

Allyall · 10-05-2013 01:25PM

nephster wrote: »

Have you input a UK address in PayPal - i.e., a Parcel Motel one? You can then choose that when Flubit redirects to PayPal to pay for your item.

Nope.. Never done that i'll try that. Thanks.

Lima Golf · 10-05-2013 05:20PM

Update: after receiving no reply in 2 days I sent an angry email:
Any news on my item? I'm getting very annoyed with the "service" I'm receiving. I initially was sent a totally different, far inferior, far cheaper, second hand product. I returned that to the seller and you refunded my postage costs. You stated that i would have the correct item 3-5 days later and that time frame has been and gone. For the sake of a few euro it's far less stress to order straight from amazon. Definitely not worth the hassle. Never again. Please update me ASAP as to where my order is.

I recieved this reply:
Firstly many apologies for this fiasco that has been your experience with Flubit. We here at Flubit pride ourselves on keeping our customers happy heard and satisfied. After conversing with **** about your first delivery she then chose to use your original URL address and purchased your items on Amazon in hope of a speedy delivery and keeping you a happy satisfied customer. We were informed by Amazon that the items would be delivered between 3-5 days.
Unfortunately as you have informed us this was not the case and on following up with this order it now seems they are out of stock and can only offer a full refund. We here are truly sorry for this exasperating set of circumstances concerning your car accessories.
What would like us to do on your behalf a full refund or reorder somewhere else
We wish there were a quicker alternative for you to receive your items

So after over FOUR WEEKS, several emails sent, a trip to the parcel motel and a trip to the post office, I'm back to where I started. I've been ordering from amazon regularly for years without one single issue. Flubit is just not worth the hassle. Also I don't believe they ever ordered it the second time around from amazon as I got no dispatch email, tracking number, nothing! Some people on here have had a good experience with flubit but for the sake of a few euro it's back to amazon for me.

uck51js9zml2yt · 10-05-2013 06:47PM

Called them today for the third time in 24 hours. My order was still sitting there after being told twice it wad being shipped direct. Now going by pm on Monday for delivery to finglas depot Wednesday.
Gave them a bollicking over the lies I've been told and excuses. Could have ordered from the supplier and had it in 2 days.
They gave me back £50 as an apology after i threatened to cancel and order direct.
Wasn't worth the hassle.

irishgeo · 10-05-2013 07:06PM

nothing happens after i enter my details and hit the confirm and pay button?

i dont see the paypal screen.
any idea why?

indough · 10-05-2013 07:38PM

try using a different browser and see if that works

Mimikyu · 10-05-2013 07:43PM

This post has been deleted.

irishgeo · 10-05-2013 10:04PM

got it eventually.

Using IE10, i had to turn off tracking protection as well though.

Esel · 11-05-2013 02:24AM

Tinie wrote: »

Yeah the time spent waiting for a demand, the extra time waiting for them to despatch the item, having to mess about with parcel motel, having to deal with them if anything goes wrong. It just doesn't seem worth it to save a few quid. Im still waiting for my Nook to be despatched (over a week after ordering, and no contact), so just hoping to get this, and wont be dealing with them again id say.

One thing you don't have to do with Parcel Motel is mess about....

Kenjataimu · 13-05-2013 06:46PM

Ok just submitted my first few demands.

How quick do they usually get back to you?

natnifnolnacs · 13-05-2013 06:58PM

Proco Jr. wrote: »

Ok just submitted my first few demands.

How quick do they usually get back to you?

There should be a countdown timer on the left, within 48 hours.

mp3ireland2 · 20-05-2013 07:06AM

ANybody else finding this this site has gone to the dogs....waiting almost 2 weeks now and keep emailing them and nothing happening.

nava · 20-05-2013 08:38AM

mp3ireland2 wrote: »

ANybody else finding this this site has gone to the dogs....waiting almost 2 weeks now and keep emailing them and nothing happening.

All ok for me, sent a Demand on Sunday 12th, got an Offer on Monday, order it on the same day, it arrived to PM on Friday, I sent them a mail on the Friday and got a reply on Saturday.

Flubit (New site for buying online)

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