UPC Horizon Set Top Box trial

belmulletman wrote: »

I just learned something new.
I appears the new remote (with the keyboard) isn't Infrared!!
I tried to learn some commands on my Harmony Remote and couldn't find the IR port.
Further investigation and I couldn't see it with my camera. I put the new remote under my jumper and it still worked!
Don't know what command it's using, I don't think Wifi, must be bluetooth or something else. weird!
Hoping that Logitech Update their Database with the new commands soon.
The Logitech still work and the new functionality is there on the buttons that work, but the Info / Guide buttons don't as I can't program them just yet.

Maybe Bluetooth? Just from the earlier mention of a "pairing" button?

7upfree wrote: »

Maybe Bluetooth? Just from the earlier mention of a "pairing" button?

There actually is irda, but appears to be for the tv function only! (ie volume / source)

Craigels wrote: »

Revived my new remote control with keyboard today...

Any chance you could share your thoughts on the new remote thanks

belmulletman wrote: »

There actually is irda, but appears to be for the tv function only! (ie volume / source)

Can't get that to work at all, gave up, will try again tomorrow.
Means no volume control, using the other RC.

Mr.S wrote: »

Can you post a pic of this remote?

It's on an earlier page thanks to Belmulletman, here's a link.....

http://www.boards.ie/vbulletin/showpost.php?p=84436342&postcount=826

upc.png

got accepted on the 12th April and I got this early this evening, it's the choice of two new bundles but I'd rather stay on what I have -

− Fibre Power Broadband 30Mb
− Digital Select Extra TV
− Sky Sports and Movies
− Home Phone
− Additional Handset
− Home Phone - Anytime World
− Digital+ HD
− Multiroom Viewing
− Digital+

has any body stayed on the same bundle and just received the new box
because i'm perfectly happy with this package and have no need for a speed
increase on my BB!!

coylemj wrote: »

Answer: Yes.

The people you deal with for the trial are sales people and by all accounts (and my own experience), they are pushing 100Mb BB as if it's part of the package - it is not. It's what they want you to take because they are using the 'trial' as an opportunity to upsell.

People really need to be a bit more assertive and JUST SAY NO.

I told him I wanted to stay with my current speed (50 Mb recently upgraded for free to 60) so he caved in and I stayed on my current package except I did make sure that I'm getting HD as my current box is non-HD.

thanks for the heads up coylemj.

belmulletman wrote: »

So... I got the new software update yesterday, but since putting the box into standby last night, it's been in a weird mode and there's no tv now!
Hopefully it's something simple and will be sorted out asap!

Does a powercycle not sort it out?

belmulletman wrote: »

Nope... Working with Upc at the moment to resolve. They've been very good and have called several times helping resolve the issue!
Fingers crossed it's solved for the weekend!

Speaking as an IT professional... have you tried using one of these:

Achilles wrote: »

Speaking as an IT professional... have you tried using one of these:

STOP!
.
.
Hammer time...

Anyone get an email today implying there are only two bundles available with the Horizon box, 50 & 100? I'm being upgraded to 150Mbps, don't want to downgrade again, particularly since I'll probably be paying more.

Good to see the new remote, it's slightly different from the one originally pictured (the non-keyboard side was much simpler on the original, looks like they've added lots of buttons).

Looking forward to getting the box... but 'doh! I finally got a Harmony remote set up so I only need one remote control, and straight away here's another that I can't do without.. </first world problems>

Also, does the Samsung have the LED showing the current channel & programme? I quite like that feature in the current box.

who_me wrote: »

Anyone get an email today implying there are only two bundles available with the Horizon box, 50 & 100? I'm being upgraded to 150Mbps, don't want to downgrade again, particularly since I'll probably be paying more.

Good to see the new remote, it's slightly different from the one originally pictured (the non-keyboard side was much simpler on the original, looks like they've added lots of buttons).

Looking forward to getting the box... but 'doh! I finally got a Harmony remote set up so I only need one remote control, and straight away here's another that I can't do without.. </first world problems>

re: Harmony Remote. Some of the controls form the BRAND new remote aren't there yet (e.g. specific buttons / shortcuts like Guide and Info weren't on the original remote so until Logitech update their software they won't function just yet, but all the rest works fine)
Just set it up as a Samsung - Horizon device and you're good to go.

Also it's worth noting that the new remote appears to talk to the horizon box via Bluetooth or some other protocol. I tried to make it 'learn' some of the new commands, but it wasn't transmitting any IR for them (it was for the tv volume control, but not for the horizon box specific commands).

belmulletman wrote: »

re: Harmony Remote. Some of the controls form the BRAND new remote aren't there yet (e.g. specific buttons / shortcuts like Guide and Info weren't on the original remote so until Logitech update their software they won't function just yet, but all the rest works fine)
Just set it up as a Samsung - Horizon device and you're good to go.

Also it's worth noting that the new remote appears to talk to the horizon box via Bluetooth or some other protocol. I tried to make it 'learn' some of the new commands, but it wasn't transmitting any IR for them (it was for the tv volume control, but not for the horizon box specific commands).

Thanks. Since the new UPC remote has a keyboard (so handy for lots of things) it'd be a shame not to use it.

I prefer Bluetooth, since it's not line-of-sight and you don't have to worry about where exactly to point the remote. It's just a pity the Harmony doesn't have Bluetooth support as well.

who_me wrote: »

Thanks. Since the new UPC remote has a keyboard (so handy for lots of things) it'd be a shame not to use it.

I prefer Bluetooth, since it's not line-of-sight and you don't have to worry about where exactly to point the remote. It's just a pity the Harmony doesn't have Bluetooth support as well.

That'll come in handy... means you can use your phone to control the device with the appropriate software.

Also you may also be able to repurpose the remote as a bluetooth remote for a PC. :-)