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UPC Horizon Set Top Box trial

clint123 · 2012-03-16 19:00:49

Folk's. I was onto UPC today to get a better deal on my package, the bloke I was speaking to mentioned a new UPC Horizon set top box due out later this year . anybody know anything about it ? I done a google search, couldnt really find much,, but what I did find,,, You can sync your ipad/phone etc to it, and play music…

Comments

#542 19-04-2013 03:59PM

zero19

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And me.

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#543 19-04-2013 05:01PM

RQ2013

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Me too..

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#544 19-04-2013 08:45PM

breeno

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RQ2013 wrote: »

Me too..

Another here today too. Interesting to see how long it takes to get it.

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#545 19-04-2013 09:25PM

Del2005

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breeno wrote: »

Another here today too. Interesting to see how long it takes to get it.

Got the email also. Hopefully it'll be quicker than Eurosport2 HD and C4 HD

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#546 20-04-2013 12:33PM

GHOST MGG

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dont hold your breath..got my email on the 10th of april..no phone call yet..

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#547 20-04-2013 04:05PM

coylemj

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granturismo wrote: »

I rang UPC sales to ask for an upgrade in my broadband but I'd have to pay extra.

I got an email last week saying I'd been accepted for the Horizon trial and the sales person today thought the trial was over???

The sales person was afraid that you'd kick to touch and wait for the trial, telling you it was over was a way of getting rid of that obstacle in the hope that you'd then go ahead and sign up for the BB upgrade.

The trial is not over, there are people posting here who are on phase I and lots more (including me) who have been informed that they will be on phase II and who will get a phone call in the next few weeks.

Sales people are trained to deal with obstacles and objections, the more successful ones are given to telling lies to get around them. Treat everything they tell you with a large dose of scepticism.

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#548 20-04-2013 04:12PM

seamey beag84

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They were fairly quick getting back to me. Got the email wed, got a phone call yesterday and they're installing it Monday. Sweet!

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#549 20-04-2013 04:14PM

zAbbo

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Clever way to get people to upgrade. Tell them it's a free trial, give them 3 months with shiny stuff, charge them and then bank on them not downgrading.

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#550 20-04-2013 04:32PM

coylemj

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seamey beag84 wrote: »

They were fairly quick getting back to me. Got the email wed, got a phone call yesterday and they're installing it Monday. Sweet!

Did they mention an option of self-install?

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#551 20-04-2013 04:41PM

seamey beag84

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coylemj wrote: »

Did they mention an option of self-install?

No, it was an automated call that rang me just to confirm the installation. Nothing about self install in the email either..

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#552 21-04-2013 12:01AM

PeteK*

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flanna wrote: »

If you are out of contract ring customer loyalty and threaten to cancel they won't be long changing their tune, do you mind me asking what your bill is at the moment?

who_me wrote: »

12.50 increase? Yikes. Are you a broadband customer as well?

So I take it not everyone has received this?

I pay €76 a month. I have 'The Complete Bundle-100'.

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#553 21-04-2013 07:41AM

totallegend

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PeteK* wrote: »

So I take it not everyone has received this?

I pay €76 a month. I have 'The Complete Bundle-100'.

I pay 78 for broadband, phone and the Digital max tv pack, my bill is going up by €1.50 per month...

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#554 21-04-2013 01:58PM

Heisenberg1

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totallegend wrote: »

I pay 78 for broadband, phone and the Digital max tv pack, my bill is going up by €1.50 per month...

There is a seperate thread to discuss the price increases.

http://www.boards.ie/vbulletin/showthread.php?t=2056928555

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#555 21-04-2013 07:20PM

who_me

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PeteK* wrote: »

So I take it not everyone has received this?

I pay €76 a month. I have 'The Complete Bundle-100'.

That's the biggest price hike I've seen. I'm on

120Mbps broadband
Digital Max TV
Sky Sports & Movies
Digital+ HD
Home Phone

and my price hike was 4.80.

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#556 21-04-2013 08:25PM

icdg

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Back on topic please, you can't steer every thread to the price increase.

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#557 22-04-2013 02:21PM

patrickc

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has anyone who got the email re the trial been contacted by upc yet re the installation? I'm off this Friday so would be mighty convenient if they could install it then.

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#558 22-04-2013 02:22PM

who_me

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patrickc wrote: »

has anyone who got the email re the trial been contacted by upc yet re the installation? I'm off this Friday so would be mighty convenient if they could install it then.

No, don't think so. I doubt if it's going to happen this week, or someone would have heard by now.

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#559 22-04-2013 02:25PM

kippy

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Not heard anything since the email.

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#560 22-04-2013 03:45PM

coldcake

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kippy wrote: »

Not heard anything since the email.

Same here not a peep. Even updated contact details just in case

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#561 22-04-2013 05:28PM

coylemj

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patrickc wrote: »

has anyone who got the email re the trial been contacted by upc yet re the installation? I'm off this Friday so would be mighty convenient if they could install it then.

Yes, this was posted here (#551 on this thread) on Saturday, hopefully we'll get an update soon.

seamey beag84 wrote: »

They were fairly quick getting back to me. Got the email wed, got a phone call yesterday and they're installing it Monday. Sweet!

I asked him if there was an option for self-install but it seems the phone call was from an automated service so I guess they gave him a proposed date and time for the installation and he was asked to press '1' if that slot suited and he did, so presumably they arrived today.

http://www.boards.ie/vbulletin/showpost.php?p=84244855&postcount=551

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#562 22-04-2013 05:46PM

RnR

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Is the trial closed? CAn I apply?

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#563 22-04-2013 08:40PM

Craigels

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I received the email from upc today to say I will be part of the trial too so excited

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#564 22-04-2013 11:54PM

circos

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Glad its not just me awaiting word on the trail. I also haven't heard anything since the email.

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#565 23-04-2013 11:38AM

Eamo71

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RnR wrote: »

Is the trial closed? Can I apply?

yeh the sign up for the trial is closed but you can pre register to get the Horizon box on the UPC site.
EDIT: here's the link http://www.upc.ie/horizonoffer/

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#566 23-04-2013 01:45PM

JoeyJJ

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Nearly 2 weeks since I heard so I am hoping to hear next couple of days, need to take a day off soon would like to double it up with getting this installed.

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#567 23-04-2013 08:55PM

StaticNoise

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Email received 11 days ago, nothing received since.
It may be alphabetical?

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#568 23-04-2013 11:13PM

fergiesfolly

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How much is the Horizon box going to cost, when it becomes available to regular customers?

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#569 24-04-2013 12:58AM

StaticNoise

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I'd say a fiver a month, like HD, or Multiroom.

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#570 24-04-2013 09:45AM

ciaran75

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think someone mentioned it will be an extra €2.50 a month

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#571 24-04-2013 12:06PM

elmoslattery

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ciaran75 wrote: »

think someone mentioned it will be an extra €2.50 a month

yeah, I think that is what the people on the trial are paying.

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This discussion has been closed.