Hotmail on Blackberry 9360

goalie2 · 18-04-2013 01:54PM #1

I cant find a Blackberry thread so this is the best place I could put it

I have a Blackberry 9360 and have setup hotmail with with email reconcilation set to Delete on Mailbox * Handheld. Unfortunately this does not sync when I delete an email from my hotmail on ym pc or from the blackberry.

Has anyone comne across this issue before?

cookie1977 · 18-04-2013 02:13PM

That's odd as it's working for me. So you went to options, email reconciliation and selected Mailbox & Handheld for "Delete on"?

goalie2 · 18-04-2013 02:41PM

Yip indeed, I have my work email on it as well and it reconciles fine.

cookie1977 · 18-04-2013 02:42PM

Remove the account from your BlackBerry and re add it. Let me know if that solves the problem.

goalie2 · 18-04-2013 02:49PM

I have removed the account and added it back on the BB but it made no difference.

cookie1977 · 18-04-2013 02:53PM

There isn't two way sync such that when you delete on your pc it deletes on your BB but there should be a sync such that when you delete on your BB it deletes online. Are you using outlook on your PC or going through the browser to hotmail?

goalie2 · 18-04-2013 02:54PM

Going through the browser to hotmail, sometime use outlook.com, maybe that doesnt help?

cookie1977 · 18-04-2013 02:56PM

no once you're using the browser it is fine. Are you using BIS or BES (Corporate)?

goalie2 · 18-04-2013 04:56PM

BES I think, its corpoate based so hoping it is.

cookie1977 · 18-04-2013 07:31PM

You'll have to ask your corporate IT person as they have a lot of control over what you can and cannot do so they may be restricting this.

goalie2 · 19-04-2013 08:40AM

Thanks, will do

Hotmail on Blackberry 9360

Comments