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[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

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Comments

  • #1862
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    Yes, it is not an installation fee, it is to activate the box on the account and is applicible to self install also

    Thanks

    Jason
    imtdub wrote: »
    Hello Jason,

    just a quick one about the activation fee, Is this fee applicable even if we do self installation?

    Thanks


  • #1863
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    sign up to direct debit (autopay) and you will get your bills electronically. (ebill) You can retrieve these and print them off "my upc"

    http://www.upc.ie/customer_support/helpdemos/?code=A8ED2F6B-FD32-410F-8BFF-77F83E9CAE0D&vid=video_463

    If that option doesnt suit, you can move to a payzone option no problem

    Hope that helps

    Thanks

    Jason
    Turbulent Bill wrote: »
    Can you answer my query about switching from DD to manual payment (e.g., paying a bill during the contract period in a Payzone outlet etc.) please? My intention is to sign up using DD and continue with this, but I may be able to expense the monthly bundle costs in future. My employer requires 'real' payment receipts rather than online statements, hence I want to know whether I can switch payment method in future if necessary.


    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1864
    imtdub
    Registered Users, Registered Users 2 Posts: 249 ✭✭imtdub


    UPC: Jason wrote: »
    Hi there

    Yes, it is not an installation fee, it is to activate the box on the account and is applicible to self install also

    Thanks

    Jason

    Even if you've your own equipment? I think you guys came up with this recently it wasn't before or atleast I haven't heard. I'll be moving to the new place in d-7, it seems they already have UPC broadband and phone but obviously I want it in my name, so the line is already active there, do I still have to pay this activation charge.


  • #1865
    indough
    Registered Users, Registered Users 2 Posts: 2,857 ✭✭✭indough


    Hi there, I recently bought a UPC package through the boards offer, chose the carphone warehouse voucher option and since received the email from UPC telling me to bring my first bil into a store to get my voucher, but when I brought it in today they knew nothing about the offer and were adamant that it was only available by ordering in their store (i tried explaining 2 or 3 times and was told by the sales representative that that was definitely the only way they gave vouchers). I was wondering if you'd mind helping me out on this?

    I'm about to send you on my name and account number in case you need it, thanks


  • #1866
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    If you have an existing account, you can move to another address free of charge, once it is managed via our housemoves team. Please call 1908 and they can look after you

    Thanks

    Jason
    imtdub wrote: »
    Even if you've your own equipment? I think you guys came up with this recently it wasn't before or atleast I haven't heard. I'll be moving to the new place in d-7, it seems they already have UPC broadband and phone but obviously I want it in my name, so the line is already active there, do I still have to pay this activation charge.


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  • #1867
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi indough

    Not sure what happened there, sorry. I will pass your details to my team will chase this up for you straight away.

    Thanks

    Jason
    indough wrote: »
    Hi there, I recently bought a UPC package through the boards offer, chose the carphone warehouse voucher option and since received the email from UPC telling me to bring my first bil into a store to get my voucher, but when I brought it in today they knew nothing about the offer and were adamant that it was only available by ordering in their store (i tried explaining 2 or 3 times and was told by the sales representative that that was definitely the only way they gave vouchers). I was wondering if you'd mind helping me out on this?

    I'm about to send you on my name and account number in case you need it, thanks



    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1868
    Paddy_man
    Registered Users, Registered Users 2 Posts: 353 ✭✭Paddy_man


    Hi Jason,

    Our landlord has an account with UPC with analogue tv. We want to get the 50MB broadband installed but we would prefer to only get that, not the bundle. Is it possible? I was a broadband customer years ago and that only way i could get the broadband was to upgrade to digital, is this the case?

    Cheers
    Paddy


  • #1869
    iggy82
    Registered Users, Registered Users 2 Posts: 119 ✭✭iggy82


    Hi Jason,

    Can you tell me why the Broadband Offer is €44 per month through this link http://www.upc.ie/boardsoffer/ and only €39 per month through this link http://www.upc.ie/broadband/

    Thanks,

    Niall


  • #1870
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi iggy82

    Sure. The €39 Broadband link you refer to is for 50mb broadband on its own (when taken with 1 other product, ie: TV or Phone)

    My €44 price point is for a 50mb Broadband and phone c/w 100 minutes calls per month bundle.

    You can order 50 mb broadband on its own, however if you have no other product from UPC there will be an additional standalone charge of €7.87 (listed in there conditions on the product you linked to.)

    Secondly, if you order the broadband bundle via this boards link, you will get it half price for 4 months www.upc.ie/boardsoffer (assuming you are a new customer) plus you will get a €50 voucher. If you order 50mb on its own, there is no offer applied to that order.

    Clearly, this makes the boards offer the most attractive offer.

    Please note, the boards offer in this form only applied until February 25th, at which point it will change.

    Thanks

    Jason

    iggy82 wrote: »
    Hi Jason,

    Can you tell me why the Broadband Offer is €44 per month through this link http://www.upc.ie/boardsoffer/ and only €39 per month through this link http://www.upc.ie/broadband/

    Thanks,

    Niall

    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1871
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi Paddy_man

    Please look at my previous comment for Iggy as the same applies to you. Order the broadband bundle and you will get the best value deal (broadband on its own does not qualify)

    Thanks

    Jason
    Paddy_man wrote: »
    Hi Jason,

    Our landlord has an account with UPC with analogue tv. We want to get the 50MB broadband installed but we would prefer to only get that, not the bundle. Is it possible? I was a broadband customer years ago and that only way i could get the broadband was to upgrade to digital, is this the case?

    Cheers
    Paddy

    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


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  • #1872
    iggy82
    Registered Users, Registered Users 2 Posts: 119 ✭✭iggy82


    Thanks Jason.

    One final question - I will not be moving into my new house until the end of March - is it possible to order through this link now and put the install date then or do I need to take it sooner?

    Thanks,

    Niall
    UPC: Jason wrote: »
    Hi iggy82

    Sure. The €39 Broadband link you refer to is for 50mb broadband on its own (when taken with 1 other product, ie: TV or Phone)

    My €44 price point is for a 50mb Broadband and phone c/w 100 minutes calls per month bundle.

    You can order 50 mb broadband on its own, however if you have no other product from UPC there will be an additional standalone charge of €7.87 (listed in there conditions on the product you linked to.)

    Secondly, if you order the broadband bundle via this boards link, you will get it half price for 4 months www.upc.ie/boardsoffer (assuming you are a new customer) plus you will get a €50 voucher. If you order 50mb on its own, there is no offer applied to that order.

    Clearly, this makes the boards offer the most attractive offer.

    Please note, the boards offer in this form only applied until February 25th, at which point it will change.

    Thanks

    Jason




    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1873
    theroomisonfire
    Registered Users, Registered Users 2 Posts: 474 ✭✭theroomisonfire


    UPC: Jason wrote: »
    Hi Paddy_man

    Please look at my previous comment for Iggy as the same applies to you. Order the broadband bundle and you will get the best value deal (broadband on its own does not qualify)

    Thanks

    Jason



    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)



    Hi Jason,

    I would like to sign up to the UPC boards offer. I notice that the offer ends on 28 Feb. If I sign up now, will it be possible to avail of the offer even though iI won't be getting the broadband and phone installed until the second week of March?

    Many thanks


  • #1874
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there theroomisonfire (and iggy82)

    The current boards offer of 1/2 price for 4 months plus a €50 voucher ends on February 28th, however the boards offer will continue after that with an equally as attractive version. I will announce details on March 1st.

    Thanks

    Jason
    theroomisonfire wrote: »
    Hi Jason,

    I would like to sign up to the UPC boards offer. I notice that the offer ends on 28 Feb. If I sign up now, will it be possible to avail of the offer even though iI won't be getting the broadband and phone installed until the second week of March?

    Many thanks


    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1875
    indough
    Registered Users, Registered Users 2 Posts: 2,857 ✭✭✭indough


    UPC: Jason wrote: »
    Hi indough

    Not sure what happened there, sorry. I will pass your details to my team will chase this up for you straight away.

    Thanks

    Jason

    Hi there, I was wondering whether you have heard anything back about this?

    Thanks


  • #1876
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    PM Sent

    Thanks

    Jason
    indough wrote: »
    Hi there, I was wondering whether you have heard anything back about this?

    Thanks


    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1877
    Victor McDade
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭Victor McDade


    Hi Jason,
    I signed up yesterday for the phone/broadband bundle but just noticed this thread now. Can I still avail of the voucher? I can PM over the application number.
    Thanks


  • #1878
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi Victor

    To qualify for this offer, you must have ordered via the boards link. At this stage your order would be loaded in our systems, and your appointment scheduled so there would be no way to apply the offer now I am afraid.

    Regards

    Jason
    Victor McDade wrote: »
    Hi Jason,
    I signed up yesterday for the phone/broadband bundle but just noticed this thread now. Can I still avail of the voucher? I can PM over the application number.
    Thanks

    If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

    (Please see the terms & conditions)


  • #1879
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi All

    Just to let you know, this boards bargain alert offer has got even better from today.

    Now, new customers can sign up to a UPC bundle, get it at a reduced price for 6 months, and get a €50 from either DID Electrical or Carphone Warehouse. To qualify you must order via this link only http://www.upc.ie/boardsoffer

    The new Broadband Bundles are:
    Fibre 50. 50mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €25 p/m for 6 months. Then €42 p/m. Activation Charge €45. (get a €50 voucher too)

    Fibre 100. 100mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €30 p/m for 6 months. Then €47 p/m. Activation Charge €45.(get a €50 voucher too)

    Fibre 150. 150mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €35 p/m for 6 months. Then €52 p/m. Activation Charge €45.(get a €50 voucher too)

    The new Triple Play Bundles are:

    The Essential Bundle. Digital TV, 50mb Broadband & anywhere 100 call pack. All 3 for €50 p/m for 6 months. Then €66 p/m. Activation charge €90.(get a €50 voucher too)


    The Complete Bundle. Digital TV Max, 50mb Broadband & anywhere 100 call pack. All 3 for €55 p/m for 6 months. Then €71 p/m. Activation charge €90.(get a €50 voucher too)

    The Complete Bundle 100. Digital TV Max, 100mb Broadband & anywhere 100 call pack. All 3 for €60 p/m for 6 months. Then €76 p/m. Activation charge €90.(get a €50 voucher too)

    You can add HD for €5 extra, and if you go for the Complete bundle 100 and want 150mb Broadband - no problem, it is just €5 extra, just ask us to upgrade your bundle when we speak to you

    Thanks

    Regards

    Jason



    Order here www.upc.ie/boardsoffer


  • #1880
    BrBa
    Registered Users, Registered Users 2 Posts: 5 ✭BrBa


    Hi there

    I am interested in the following deal:

    Fibre 100. 100mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €30 p/m for 6 months. Then €47 p/m. Activation Charge €45.(get a €50 voucher too)

    While I have read mixed reviews about the actual broadband speeds I do consider it a good deal. on average during congested hours what speed can be expected ? 65mb download ?

    I was wondering how long it would be from the time I submit my details on the UPC website through the boards link to installation/setup ?

    I will be moving into a place next week in South Dublin. How does one go about providing the usual details such as ID address, etc. Is there a link to upload a scan or do post/email them to UPC ?

    Thanks in advance.

    Feel free to PM me.

    BrBa


  • #1881
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    If you order today you can be installed 2 days later

    Fill in the form and my team will contact you directly to progress paperwork etc.

    Thanks

    Jason
    BrBa wrote: »
    Hi there

    I am interested in the following deal:

    Fibre 100. 100mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €30 p/m for 6 months. Then €47 p/m. Activation Charge €45.(get a €50 voucher too)

    While I have read mixed reviews about the actual broadband speeds I do consider it a good deal. on average during congested hours what speed can be expected ? 65mb download ?

    I was wondering how long it would be from the time I submit my details on the UPC website through the boards link to installation/setup ?

    I will be moving into a place next week in South Dublin. How does one go about providing the usual details such as ID address, etc. Is there a link to upload a scan or do post/email them to UPC ?

    Thanks in advance.

    Feel free to PM me.

    BrBa


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  • #1882
    ontour2
    Registered Users, Registered Users 2 Posts: 135 ✭✭ontour2


    UPC: Jason wrote: »
    Just to let you know, this boards bargain alert offer has got even better from today.
    ......
    The Essential Bundle. Digital TV, 50mb Broadband & anywhere 100 call pack. All 3 for €50 p/m for 6 months. Then €66 p/m. Activation charge €90.(get a €50 voucher too)

    Jason,

    I was looking at the essential offer and reckon I must be mis-reading it as I do not understand how the 'offer has got even better'. Previously, from your earlier post, it was half price for 4 months which would be a saving of €132 (33x4). Now it is €50 for six months, a saving of €96 (16x6).

    Also in the past the activation fee was waived. By my reading, recent changes make this package €126 more expensive to acquire. What am I missing?


  • #1883
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there ontour2

    Previously with the old offer, you are correct, there was a €132 saving from the UPC subscription, however, there was no Sky Sports/Movies offer, so the total benefit including the €50 voucher was €182.

    This offer based on the bundle you mention will save you €96 off your UPC subscription for the Essential Bundle PLUS €44 from your reduced price Sky Sports & Movies, PLUS the €50 voucher, totalling €190.

    Standard activation charges are applied now and were on the last offer.

    All that means that this new boards offer is worth an extra €8 to new customers signing up, and savings of up to €190. Thats a bargain.

    Hope that helps

    Regards

    Jason
    ontour2 wrote: »
    Jason,

    I was looking at the essential offer and reckon I must be mis-reading it as I do not understand how the 'offer has got even better'. Previously, from your earlier post, it was half price for 4 months which would be a saving of €132 (33x4). Now it is €50 for six months, a saving of €96 (16x6).

    Also in the past the activation fee was waived. By my reading, recent changes make this package €126 more expensive to acquire. What am I missing?


  • #1884
    ontour2
    Registered Users, Registered Users 2 Posts: 135 ✭✭ontour2


    Ah Jason,

    Please compare like with like. Your last example requires an additional spend of €480 in the first year for the Sky addition package to achieve comparable savings. It is only valid if you make that assumption clear and it applied to the vast majority of people who took the previous offer.

    'Like for Like' for the essential bundle, the offer has deteriorated twice, firstly the addition of the activation fee and now with the reduced discount.

    I understand that you are in sales but you are probably stretching your creative writing a little too far with the spin. You would be better off telling people to buy now as the offer next month will probably be worse again. At least I can see the logic in that!


  • #1885
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    ontour2

    Thanks for your comment and feedback.

    In UPC we are constantly updating, changing and improving offers depending on customer interest, input, requests and feedback.

    Sky Sports & Movies offers always go down well, and a very significant number of new customers switching from Sky to UPC avail of these offers, hence their inclusion in this offer as an extra add on.

    Customers can add them if they want and get the discount, or they can decide not to subscribe, and still get reduced price bundles for 6 months and a €50 voucher as a boards user.

    In relation to your comment that the offer has deteriorated, the offer being promoted now is actually more than twice as strong as the original offer here on boards http://www.boards.ie/vbulletin/showpost.php?p=64516389&postcount=1 which gave no reduction in price for services at all, just free activation, saving €20 per box at the time and a €50 voucher, meaning a total saving of just €90. Significantly less than the current offer value of €190 ( and even the €146 value when you do not take Sky Sports & Movies)

    This is just a different proposition, The boards offer of a €50 voucher remains in place since the start.

    Regards

    Jason
    ontour2 wrote: »

    'Like for Like' for the essential bundle, the offer has deteriorated twice, firstly the addition of the activation fee and now with the reduced discount.


    If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer


  • #1886
    ontour2
    Registered Users, Registered Users 2 Posts: 135 ✭✭ontour2


    Jason,

    I appreciate UPC's willingness to interact with their customers and I have found the broadband product excellent. I find that most customer interactions are intentionally obtuse as can be seen in your responses.

    Above you referred to previous free activations valued at €20. Activations now are charged at €45. Can you explain the 250% increase in the 'value' of an activation since the initial offer you referred to?

    UPC's broadband is the best but UPC's ability to build trust with customers has a very long way to go.


  • #1887
    dan185
    Registered Users, Registered Users 2 Posts: 769 ✭✭✭dan185


    Can I just say I signed up for this on Friday evening, got a call Saturday and another email Sunday to arrange installation which is happening on Saturday (originally offered tomorrow but that doesn't suit), and so I'm delighted. Just the broadband for us as we have sky sorted, but we're chuffed with the price reduction for 6 months and the voucher will come in handy too.

    Thanks Jason.


  • #1888
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,504 ✭✭✭MrFrisp


    Hi Jason,,

    Is this offer still valid??

    The new Broadband Bundles are:
    Fibre 50. 50mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €25 p/m for 6 months. Then €42 p/m. Activation Charge €45. (get a €50 voucher too)

    My sister has one of those mobile broadband things,,and it's breaking her heart..

    I just saw your offer there,,and she would go with UPC if she got a good deal..
    .


  • #1889
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there MrFrisp

    Yes it is, just order via this link and my team will look after her
    www.upc.ie/boardsoffer

    Regards

    Jason
    MrFrisp wrote: »
    Hi Jason,,

    Is this offer still valid??

    The new Broadband Bundles are:
    Fibre 50. 50mb Broadband & Phone, c/w anywhere 100 Call Pack. Costs €25 p/m for 6 months. Then €42 p/m. Activation Charge €45. (get a €50 voucher too)

    My sister has one of those mobile broadband things,,and it's breaking her heart..

    I just saw your offer there,,and she would go with UPC if she got a good deal..
    .


    If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer


  • #1890
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,504 ✭✭✭MrFrisp


    UPC: Jason wrote: »
    Hi there MrFrisp

    Yes it is, just order via this link and my team will look after her
    www.upc.ie/boardsoffer

    Regards

    Jason


    If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer




    Thanks Jason,,

    I have passed on the details to her this morning.
    .


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  • #1891
    kingdsofmuff
    Registered Users, Registered Users 2 Posts: 9 ✭kingdsofmuff


    Long time member - relatively infrequent poster.

    Jason - It's over 2 years on, is there any headway with a UPC connection in Donegal?
    I live close enough to the border with the north to be taunted by the likes of BT, plusnet, virgin, UTV and many more all touting speeds in excess of 50mb.

    What are UPC doing in regards to getting us out of the stoneage, cuz there is a huuuuuuge market and our only option is Eircom? :(


This discussion has been closed.
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