Ulster Bank took a payment from July this week

lankz92 · 2013-02-20 20:22:47

so ling story short ulsterbank took 120 out of my account, for a direct debit which was due last july, it even says july dd on the statement naturally i didnt know it wasnt paid, it was during the time their system was down, is there anything i can do about this? thanks in advance

20-02-2013 09:22PM

#1

lankz92

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so ling story short ulsterbank took 120 out of my account, for a direct debit which was due last july, it even says july dd on the statement

naturally i didnt know it wasnt paid, it was during the time their system was down,

is there anything i can do about this?

thanks in advance

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#2 20-02-2013 09:26PM

snubbleste

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What did Ulster Bank say?

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#3 20-02-2013 09:29PM

lankz92

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i havent rang them yet, only noticed a few minutes ago, i will be ringing them in the morning, it has overdrawn my account, and as far as i know the payment should have been reversed if there wasnt enough money?

its dated as the 18th but the online banking sometimes has dates wrong...

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#4 20-02-2013 09:32PM

snubbleste

Banned (with Prison Access) Posts: 31,119 ✭✭✭✭

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Why don't you call them now?
http://www.ulsterbank.ie/roi/personal/generic/useful-phone-numbers.ashx

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#5 20-02-2013 09:35PM

lankz92

Registered Users, Registered Users 2 Posts: 520 ✭✭✭

Join Date: March 2010

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i assumed they would be closed, eithr way iv no credit so itll have to wait until tomorrow,

just wanted some advice as to where i stand

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