boi mastercard and entropay

j4vier · 2013-02-13 14:28:21

Hello i tried to load some funds in sterlin from my mastercard on my entropay account but an error always comes up even after putting in my verification password is there some problem between entropay and bank of ireland?

13-02-2013 03:28PM

#1

j4vier

Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭

Join Date: April 2005

Posts: 1612

Hello

i tried to load some funds in sterlin from my mastercard on my entropay account but an error always comes up even after putting in my verification password

is there some problem between entropay and bank of ireland?

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#2 13-02-2013 03:36PM

Bank of Ireland: Billy

Closed Accounts Posts: 1,066 ✭✭✭

Join Date: March 2012

Posts: 1035

Hi j4vier,

Thanks for posting.

It may be your 3D Secure password that is blocked.

Please call Credit Card Services on 056 775 7747/00353 56 7757747 and a representative will offer assistance.

If it isn't your 3D Secure password, Credit Card Services should still be able to help.

Thanks

Billy

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#3 13-02-2013 04:34PM

j4vier

Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭

Join Date: April 2005

Posts: 1612

got it sorted cheers

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