Changing bank account details for direct debit?

fro9etb8j5qsl2 · 04-02-2013 11:50AM #1

Just rang eircom to change the bank account that my direct debit is taken from every month and I was shocked when I was told that I would have to put it in writing to the direct debit section in letterkenny :O Why are eircom still using this dated system when every other service provider can switch the account quickly and with minimal hassle over the phone?

eircom: Linda · 07-02-2013 10:34AM

Dean Mealy Clown wrote: »

Just rang eircom to change the bank account that my direct debit is taken from every month and I was shocked when I was told that I would have to put it in writing to the direct debit section in letterkenny Why are eircom still using this dated system when every other service provider can switch the account quickly and with minimal hassle over the phone?

Hi Dean Mealy Clown

Apologies the email address I provided in previous post should have read directdebit@eircom.ie. However as the agent pointed out we can no longer accept customer bank details by email to this address. This is part of a security process to guard customer details particularity account details. For this reason we ask our customers to send these details in writing to: Eircom Direct Debit Section, Main Street, Letterkenny, co Donegal or Fax us at: 074 9167077 and this will be processed as quickly as possible.

Regards
Linda

Changing bank account details for direct debit?

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