ulster bank online issues ....again?

montzarella · 08-01-2013 04:42PM #1

Hi,

has anyone had any recent issues with ulsterbank?

I made a payment off my credit card in the post office last Friday and the money has not left my account. This usually happens fast, so I called UB today, they tell me that the payment did not go through, they have told me to go back to the post office where i made the payment and request they do a tracer... or to make the payment again.

They are telling me for definite that no transaction was made, even thought I have the transaction receipt from the post office showing the details of the payment I made using my laser card.

I decide to ring my credit card company and check my balance...they HAVE received the payment?!?

Anyone else have any account issues like this at the mo? I cant be doing with this anymore. Didnt change accounts last time but I will now.

unclebill98 · 08-01-2013 07:54PM

Is there a difference between your available balance and your actually balance?

montzarella · 08-01-2013 11:31PM

unclebill98 wrote: »

Is there a difference between your available balance and your actually balance?

The balance does not reflect that the payment was made at all

Bummer1234 · 10-01-2013 12:00PM

I currently have a problem with my account when the balance has a substantial amount and available is at zero, Is there an issue with the bank or has anyone else got this?

10-01-2013 12:10PM

Bummer1234 wrote: »

I currently have a problem with my account when the balance has a substantial amount and available is at zero, Is there an issue with the bank or has anyone else got this?

Having a problem at the amount with the amount I have as balance and available amount. Transactions weeks ago have not come of my card fully yet.

Bummer1234 · 11-01-2013 04:21PM

Anyone have there account resolved yet,Mine is still the same :mad:

brianc27 · 20-01-2013 05:58PM

my available balance is about 60 quid less then my actual balance, been like that for the last 2 weeks, thought it was a tranaction that i made that just has not registered yet but i checked my statement there and im all up to date for the last 2 weeks, dunno why its showing as 60 quid less now

ulster bank online issues ....again?

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