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f***in' upc remote control

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24

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    #32
    Shanannigan
    Registered Users, Registered Users 2 Posts: 1,227 ✭✭✭Shanannigan


    yeah the broadband is pretty good alright, i'll give 'em that


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    #33
    seven_eleven
    Closed Accounts Posts: 1,558 ✭✭✭seven_eleven


    Shanannigan wrote: »
    yeah the broadband is pretty good alright, i'll give 'em that

    Except for it lacks consistent uptime. It seems to be down every second week. Not acceptable imo.


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    #34
    D-Generate
    Registered Users, Registered Users 2 Posts: 2,947 ✭✭✭D-Generate


    I hope that a special place has been reserved in hell for the designers of the UPC tv box for the torment they have inflicted on us with that ****ty, non-responsive box.

    We went for the TV/internet/phone bundle for a year and when renewal came up this year we dropped the TV aspect of it. The box was so frustrating that neither myself nor my housemate could justify a meagre €5 or so a month to keep it. Heck! I would have anticipated that my frustration with it cost more than €5 a month in damages so no ****ing way was I paying for that privilege!

    Who designed this thing and what joke were they playing on the world? It would have taken 2 minutes of testing the box to discover 90% of the problems.
    1) Press the change channel button and it hangs. You press it again and it still hangs. One more press and wham! Jumps 15 channels
    2) That ****ing awful EPG which is slow as ****!

    and finally

    3) If I am paying for Channel 4 or E4 or whatever, then please give me the ****ing Channel 4 + 1 channel for free. It is scabby to charge extra for someone to receive the +1 channels! Sure I could record the program I missed and watch it an hour later instead but since the EPG is awful it invariably misses either the first 5 minutes or last 5 minutes of the show I wanted to watch.

    **** you UPC!


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    #35
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,424 CMod ✭✭✭✭Dravokivich


    D-Generate wrote: »
    I hope that a special place has been reserved in hell for the designers of the UPC tv box for the torment they have inflicted on us with that ****ty, non-responsive box.

    We've had to get it replaced twice in the last couple of weeks because the dam thing keeps losing connection.

    Pain in the tits because they've no way to transfer recordings / scheduled recordings to the next box.

    Fúcking hate it when someone thinks their product is so perfect that there's no chance of failure, so they won't put in a way to transfer user settings.

    I see a similar attitude in work with a product one of my clients have. There's zero thought put into the impact on the customer if something goes wrong with a service currently in testing.


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    #36
    gurramok
    Closed Accounts Posts: 13,992 ✭✭✭✭gurramok


    gdavis wrote: »
    or then there are the times when it just freezes for no apparent reason and u think that maybe if u press the buttons as hard as u can while shouting obscenities at it it will somehow work,which,incidentally it doesnt,so u have to press the power button on it to knock it off and then wait for ever for it to rejig itself thus usually missing goal/cliffhanger ending/main part of movie etc. drives me f*ckin barmy

    This has been the case for umpteen years, going back to the time cable first came out. Unreal that they still have not fixed the freezing channel problem, 25+ years and counting!


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    #37
    kylith
    Registered Users, Registered Users 2 Posts: 17,745 ✭✭✭✭kylith


    It's not the best, but it has something that makes it superior to the Sky remote; when you press the yellow button it'll take you back to the last channel you were on, great if you're flicking between two programmes.


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    #38
    bluecode
    Closed Accounts Posts: 794 ✭✭✭bluecode


    I thought it was just me. Damm thing is annoying.:mad:


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    #39
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Your all holding it wrong!

    I have no problems with my upc remote.


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    #40
    sbsquarepants
    Registered Users, Registered Users 2 Posts: 11,810 ✭✭✭✭sbsquarepants


    Mine has gotten increasingly cock eyed as the time has passed. It started with me having to point it just ever so slightly left of the box for it to work, i now have to point it at the fúcking light switch roughly 90 degrees to the damn thing:mad:


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    #41
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭Dan Chipowski


    Hate them with a passion. Switched to Sky, and as sad as it sounds, it's changed my life for the better.


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    #42
    fergiesfolly
    Registered Users, Registered Users 2 Posts: 3,686 ✭✭✭fergiesfolly


    RobbieTheRobber wrote: »
    Your all holding it wrong!

    I have no problems with my upc remote.
    Steve Jobs? Is that you?


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    #43
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    fergiesfolly wrote: »
    Steve Jobs? Is that you?

    No its craig doyle and if you all watched channel 100 maybe you would know how to use the remotes. :D


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    #44
    AeoNGriM
    Registered Users, Registered Users 2 Posts: 712 ✭✭✭AeoNGriM


    up for anything wrote: »
    I went through 5 of them in two years. :mad:

    I've gone through 5 in 6 months and the one I have now is a 6 year old refurb that randomly reboots, switches itself on/off and on occasion will just decide to completely wipe itself and have to be setup from scratch.

    The EPG is horrendously slow and will regularly take 20-30 seconds to appear, then crawl through the listings.

    UPC's broadband is awesome but their TV is utterly useless.


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    #45
    Queen-Mise
    Registered Users, Registered Users 2 Posts: 7,461 ✭✭✭Queen-Mise


    For the sake of my family's health, the contents of my house and anything remotely breakable within 200 yard radius of me - I got rid of UPC TV. To call their TV service a service is an insult to the word service.

    I could't believe how BAD it actually was. It was worse than the days of chorus twelve/fifteen years ago - with the random channel outages. It is damn impressive how bad their tv service is - it is hard to imagine it actually being worse. And then compared to the broadband which is incredible.

    I couldn't hack it any longer - happily paid the charge to get out of the contract & got back SKY *joy* *joy of joys* - *sings hallelujah skipping into the distance*


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    #46
    fergiesfolly
    Registered Users, Registered Users 2 Posts: 3,686 ✭✭✭fergiesfolly


    RobbieTheRobber wrote: »
    No its craig doyle and if you all watched channel 100 maybe you would know how to use the remotes. :D

    Ah Craig. If I watched channel 100, I'd make myself eat the remote.


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    #47
    MarkR
    Moderators, Regional Midwest Moderators, Paid Member Posts: 11,398 Mod ✭✭✭✭MarkR


    So guys, what do you really think about their tv service? :D

    I had it a couple of years back, only have broadband / phone now. Was told by them that it was much improved. Guess not!


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    #48
    lertsnim
    Registered Users, Registered Users 2 Posts: 10,117 ✭✭✭✭lertsnim


    kylith wrote: »
    It's not the best, but it has something that makes it superior to the Sky remote; when you press the yellow button it'll take you back to the last channel you were on, great if you're flicking between two programmes.

    Blue button on a Sky HD box does that


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    #49
    Mr.Crinklewood
    Registered Users, Registered Users 2 Posts: 13,065 ✭✭✭✭Mr.Crinklewood


    Using that remote is like playing TV Channel roulette.


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    #50
    hurpederp
    Registered Users, Registered Users 2 Posts: 97 ✭✭hurpederp


    I was trying to record a series on Discovery, but I was instead redirected to Craig Doyle's 24 hour info channel. I wasn't paying too much attention, so i just rushed through the "record all" options on the record.

    Next week i was looking through my recorded programmes trying to find Mythbusters. Instead, my memory is almost full with 168 hours of that gob****e speaking non stop.


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    #51
    board_stiff
    Registered Users, Registered Users 2 Posts: 114 ✭✭board_stiff


    ken wrote: »
    Yes, go to guide,press the green button for settings,scroll down to lock/unlock. Then scroll to channel 100 and hit the yellow button. Enter your code,hit ok and never have to see that fückwit again.

    This imo deserves post of the day if it works. Will try it when I get home.

    One thing I know I will be asking is what is the code you have to enter?
    Have the box for about 4 years so there's no way I remember setting up a code.
    Hopefully it will be the default 0000.
    Here's some info on the pin code which may be useful - http://support.upc.ie/app/answers/detail/a_id/391/~/change-customer-pin-code


    How much would life change for the better living in a Craig Doyle free world?!


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    #52
    smash
    Closed Accounts Posts: 34,808 ✭✭✭✭smash


    I think this says it all
    upc_remote_01.jpg


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    #53
    jiltloop
    Registered Users, Registered Users 2 Posts: 2,293 ✭✭✭jiltloop


    kylith wrote: »
    It's not the best, but it has something that makes it superior to the Sky remote; when you press the yellow button it'll take you back to the last channel you were on, great if you're flicking between two programmes.

    Allow me to introduce you to the blue button on the Sky remote which does precisely the same thing.


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    #54
    kylith
    Registered Users, Registered Users 2 Posts: 17,745 ✭✭✭✭kylith


    jiltloop wrote: »
    Allow me to introduce you to the blue button on the Sky remote which does precisely the same thing.

    Does it really? I'll have to check that out next time I'm in my folks' house. Now, if Sky start doing broadband that matches UPC's I might consider switching to them.


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    #55
    Cienciano
    Registered Users, Registered Users 2 Posts: 14,208 ✭✭✭✭Cienciano


    quickbeam wrote: »
    Wow, I always thought it was just me doing something wrong. Great to know it really is a crap remote.

    Still prefer it to Sky, at least I can pause and record on ITV.
    You can do that on sky too, but ITV is called TV3
    jiltloop wrote: »
    Allow me to introduce you to the blue button on the Sky remote which does precisely the same thing.
    No way! I love you.


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    #56
    jiltloop
    Registered Users, Registered Users 2 Posts: 2,293 ✭✭✭jiltloop


    kylith wrote: »
    Does it really? I'll have to check that out next time I'm in my folks' house. Now, if Sky start doing broadband that matches UPC's I might consider switching to them.

    Yeah blue button is for last channel or favourites channels. It took me ages to discover that. Very handy button!


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    #57
    Max Power
    Closed Accounts Posts: 2,072 ✭✭✭Max Power


    Get in Sky you cheap skates!


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    #58
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 100,268 Mod ✭✭✭✭Capt'n Midnight


    kylith wrote: »
    It's not the best, but it has something that makes it superior to the Sky remote; when you press the yellow button it'll take you back to the last channel you were on, great if you're flicking between two programmes.
    SKY remote is well thought out all right.

    But it does need a back button

    Both need an ignore all the channels I can't get setting

    and an option to get the first 10 favorite channels by pressing 0-9
    (or make it first 100 favorite channels by pressing 00-99)


    I feel that having to press three buttons each time you want to flick between stations is wearing out the remotes :mad:


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    #59
    WoollyRedHat
    Registered Users, Registered Users 2 Posts: 10,462 ✭✭✭✭WoollyRedHat


    We never had these problems with bookcases back in my day.


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    #60
    Pal
    Closed Accounts Posts: 4,115 ✭✭✭Pal


    For free TV today, it is a no brainer.
    Buy a Saorview/Freesat ready television.

    You get all the UK and Ireland FTA channels.
    Much more than UPC charge money for.
    And it costs nothing !

    (a small 60cm dish is required)


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    #61
    anniehoo
    Registered Users, Registered Users 2 Posts: 6,597 ✭✭✭anniehoo


    Yaay so it's not just mine happy days. Have had UPC for 5 years and actually had no problems (their broadband is excellent), but lately the feckin remote control is driving me loopers. My fastforward button has to be pressed a dozen times to get it to move up one arrow, then press it again it won't stop fast forwarding and you're halfway through the second half of a programme.Then the fun starts trying to rewind it.

    Don't get me started on Craig Doyle or the On Demand service.You know when the 2 numbers enter so easily and there's a pause for the third, you're goin to be relegated back to channel 100. What a load of balls. "On demand" i don't think so, sometimes it's 24hrs+ before some episodes are registered on it. Got a Sky envelope in the door yesterday. I might actually read it this time.


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