Photoshop CS6 Crashing on Win 8

Berty · 30-10-2012 08:04PM #1

I upgraded to Win 8 over the weekend and today I went to use Photoshop and everytime I click CTRL+A it crashes.

Here is an event log which shows the crash details. Help appreciated.

Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da52
Faulting module name: ig4dev32.dll, version: 8.14.10.1930, time stamp: 0x4aba6fdd
Exception code: 0xc0000005
Fault offset: 0x0000d09f
Faulting process ID: 0x59c
Faulting application start time: 0x01cdb6cd0079d895
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig4dev32.dll
Report ID: 7eb8c577-22c3-11e2-afa7-001f3ad70633
Faulting package full name:
Faulting package-relative application ID:

cookie1977 · 30-10-2012 08:16PM

Seems fine to me. I'm using Photoshop from CS6 x64. It's being run on a clean install of windows 8. Have done loads today with it and pressed ctrl A with no issues.

Did you upgrade or do a clean install of windows 8? If not a clean install try uninstalling and reinstalling photoshop. Or try installing a new version of your intel graphics driver specifically for windows 8

Berty · 30-10-2012 08:23PM

Had upgraded new Intel Driver and rebooted. Problem stills persists. It's not the first program to struggle with Win 8. I suppose I can always try uninstalling and reinstalling although it takes a long time.

cookie1977 · 30-10-2012 08:24PM

So was it a clean install or an upgrade of windows 8 over 7

Berty · 30-10-2012 08:25PM

cookie1977 wrote: »

So was it a clean install or an upgrade of windows 8 over 7

Upgrade

cookie1977 · 30-10-2012 08:32PM

I never do upgrades as I think it always causes problems. I've had no issues with any software I use following the clean install.

Photoshop CS6 Crashing on Win 8

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