DC12 Xerox printer (2004)

gallantman · 2012-10-09 12:55:18

Hi, I’m having problems with a Xerox DC12. If I print text to the DC12 or photocopy a colour sheet then it prints fine. But when I print a coloured image from InDesign (on a Mac) the whole sheet (background colour) becomes a purple colour and the image itself comes out a light yellow. This has not happened to me before. I…

09-10-2012 01:55PM

#1

gallantman

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Join Date: January 2006

Posts: 82

Hi, I’m having problems with a Xerox DC12. If I print text to the DC12 or photocopy a colour sheet then it prints fine.

But when I print a coloured image from InDesign (on a Mac) the whole sheet (background colour) becomes a purple colour and the image itself comes out a light yellow.

This has not happened to me before. I did a test also from Photoshop and the image comes out yellow. Also, when I do a test print page everything is in yellow.

I re-calibrated the machine but this has not made a difference.

Can anyone help with this urgently. Is there something blown in it??

Or has anyone any recommendations on anything I need to replace so that it can start printing in colour again.

Thanks

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#2 09-10-2012 08:34PM

Torqay

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Join Date: February 2012

Posts: 5798

You might have better luck in Xerox' support forum (free registration required).

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