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07 Passat Parking Brake Fault - Costs to repair?

24

Comments

  • Registered Users, Registered Users 2 Posts: 2,574 ✭✭✭dharn


    @ mickdw that seems to be a well kept secret, my brother has that car im sure he does not know that the handbrake button can be used us you describe mick


  • Registered Users, Registered Users 2 Posts: 2,574 ✭✭✭dharn


    DriveSkill wrote: »
    Well I've picked the car up again, paid my €100 for the 'diagnostics' and had a discussion with the service guy. He went to great trouble to justify the €100 saying it was 1.75 hours work but he was only charging for 1.5hrs !

    I was making a lot of the same points people made here in that as a result of the 'diagnostics' I'm no wiser than I was on Sat - I knew at that stage that there was a fault in the system and all they can tell me now is there is a fault in all 3 parts of the system! I asked was it not unusual for 2 caliper motors to fail at exactly the same time and all I got was that is what the fault is saying - there doesnt seem to be any level of granularity as to what the fault might actually be or what the real root cause was.

    The fact that its all working fine now seems to suggest the faults recorded are all related to that one incident but could be anything, maybe there was glitch, it was wet so maybe water get in somewhere - I dont know but I dont think the calipers are really broken or damaged. I think its like saying if your PC crashed once and you check the logs you find a fault, does that mean you go buy a whole new PC!

    End result is he is going to ask for a goodwill gesture from VW but unlikely to succeed I think as car is 5 years old, only thing in its favour is it has a full VW Service history which maycount for something.

    So going to wait and see what comes back from VW and then decide.

    this diagnostic thing is a real scam ,you plug your car in to the computer it probably searches every known system running away happily on its own, even if it is a well known fault, can the not direct the computer to the relevant system? i had my bmw diagnosed, same story, i knew what was wrong and what needed replacing , but no it had to be diagnosed,.. car left unattended for nearly an hour, yet charged 1 hours diagnostic time to tell me what i already knew, 75 euro.. Mad


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    dharn wrote: »
    this diagnostic thing is a real scam ,you plug your car in to the computer it probably searches every known system running away happily on its own, even if it is a well known fault, can the not direct the computer to the relevant system? i had my bmw diagnosed, same story, i knew what was wrong and what needed replacing , but no it had to be diagnosed,.. car left unattended for nearly an hour, yet charged 1 hours diagnostic time to tell me what i already knew, 75 euro.. Mad

    That's why I keep promising myself to invest in VAG COM/VCDS so I can do my own diagnosis and hand them a print out. No doubt though they wouldn't accept that and insist on running the same report again :(


  • Registered Users, Registered Users 2 Posts: 1,144 ✭✭✭Ballyv24


    mickdw wrote: »
    No. You are completely wrong. The parking brake has an auto release function. That's the whole point of it. You just let the clutch up and drive away. The car let's the brake off just when clutch reaches biting point.
    You are not the first I've heard say this. Mostly people who don't wear their seat belt as without the seat belt, the auto release is disabled.

    I recently bought a 2008 Passat from a VW main dealer and I was not told this. Luckily I was given the correct instructions by someone within a few days of buying the car, otherwise the hill starts would have been a nightmare.

    I did have some small issues with the warning light for the handbrake and I had to turn off the engine and start again. I have not seen it in a few weeks, so hopefully it is gone!


  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭DriveSkill


    fullstop wrote: »
    I got my handbrake motor replaced for just over €700 in a main dealer. They said that often the housing gets damaged as well and it would have cost €1200 if that needed replacing too but I got away without that.

    Was that €700 for just one motor or did they replace the motors in both calipers. When I asked about prices they said €770 for the calipers which I believe included both.


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  • Registered Users, Registered Users 2 Posts: 634 ✭✭✭Jonny303


    Kaiser2000 wrote: »
    That's why I keep promising myself to invest in VAG COM/VCDS so I can do my own diagnosis and hand them a print out. No doubt though they wouldn't accept that and insist on running the same report again :(

    I don't think people understand what "diagnostics" are. The clue is in the name, diagnose

    Being very familiar with the VAG system, its not just a case of plugging in and reading faults. Yes this can be done, but if you are to do it properly, it involves running test plans on individual faults, checking certain voltages etc. To be honest if someone came to me with a print out of faults and told me they wanted "these parts" replaced, I'd make sure I have my ar*e well covered as more, as more often than not, the fault could be down to something else (wiring, fault further up the system etc)


  • Registered Users, Registered Users 2 Posts: 11,788 ✭✭✭✭fullstop


    DriveSkill wrote: »
    Was that €700 for just one motor or did they replace the motors in both calipers. When I asked about prices they said €770 for the calipers which I believe included both.

    Both calipers


  • Registered Users, Registered Users 2 Posts: 342 ✭✭Dionysius2


    I stopped going to main dealers a long long time ago. When you give them business you are paying for overheads and excesses of every king. Just like the pubs and so many other businesses now that their big businesses has fallen off significantly they have to fleece the few that they get to make some money. It's just plain madness to support that kind of trading.

    Do yourself a favour and check around.....talk to some knowledgeable car folk who drive nice cars NOT supplied by companies, check for private small garage businesses in your area or at least reasonably convenient and check out the 'Motor' blogs and very soon you will come up with a nice reliable easily accessib and customer friendly guy who does a good job without the marketing overlaid crap that is now so prevalent.

    Deal with practical plaintalking people and do not expose yourself to the charm of people in marketing whose job it is to sell you what you don't want in sales and/or services.


  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭DriveSkill


    Jonny303 wrote: »
    I don't think people understand what "diagnostics" are. The clue is in the name, diagnose

    Being very familiar with the VAG system, its not just a case of plugging in and reading faults. Yes this can be done, but if you are to do it properly, it involves running test plans on individual faults, checking certain voltages etc. To be honest if someone came to me with a print out of faults and told me they wanted "these parts" replaced, I'd make sure I have my ar*e well covered as more, as more often than not, the fault could be down to something else (wiring, fault further up the system etc)

    I completely agree that what you suggest should be done to call it diagnostics but it doesnt seem to be that way at the main dealers. All I got was there is a fault showing in X, Y an Z so solution is to replace all of them! I knew there was a fault in the system before they ever ran the diagnostics as it shows in the dash so charging €100 for telling me something I pretty much already knew is not good value.

    As you mention for diagnostics I would expect someone to be able to tell me that component X failed due to whatever reason (loose wire, burnt out component, water damage, unknown etc) and this caused a fault on Y and Z but we can repair or replace X and system will be fine again. That would be worth €100 and I'd be much more willing to pay for the repair. The actual info I got gives me no confidence in getting a repair done as essentially the system is working fine again so while there was a problem I think its highly unlikely that all three elements of the system need replacement and in fact the root cause could be something completely different such as a loose/bad connection and the problem might still exist even after replacing them all!


  • Registered Users, Registered Users 2 Posts: 2,574 ✭✭✭dharn


    as everything is now working, it seems the garage diagnosis was completely wrong,the three parts are unlikely to suddenly fix themselves again !


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  • Registered Users, Registered Users 2 Posts: 2,359 ✭✭✭Mar4ix


    dharn wrote: »
    as everything is now working, it seems the garage diagnosis was completely wrong,the three parts are unlikely to suddenly fix themselves again !

    Must be fixed themselves :D

    My friend has vw passat 08, once he had a trouble with electronic handbrake, it didnt disengage , after restart car, it worked well, i did diagnostic with vag-com, it showed up electronic handbrake button work intermittently , .. my friend havent done yet anything, waiting till next time fail, or it will be annoying :)


  • Registered Users, Registered Users 2 Posts: 5,728 ✭✭✭George Dalton


    Anyone who brings a 07 Passat to a main dealer for fault diagnosis and repair deserves what is coming to them in my opinion. A fool and his money....


  • Registered Users, Registered Users 2 Posts: 525 ✭✭✭JHet


    mickdw wrote: »
    Also steering colum defect resulted in a major bill early on but now, the faulty part on the column can be changed so that is not a major issue either now.

    Is that the problem with the steering Torque sensor on the Rack?

    This happened on my 2005 b6 passat. Yellow steering light came on, on the dash. The torque sensor on the steering rack had failed. VW in the infinite wisdom(after sales!!) engineered the steering rack in such a way that once the sensor failed the whole rack had to be replaced. Disgusting really. I refuse to change the rack cause there is nothing wrong with it. So instead of it costing 50quid for a new sensor the bill would be more like a 1000 now. Have been driving it for over a year now, not a bother on it, and sure why would there be, its only the stupid sensor thats gone. When/if i eventually sell it'll be getting a second hand rack to turn off the light in the dash.
    Its little stupid things like this that have annoyed me about the passat that would make me seriously question buying another one although having said that I've had few problems with it, but the rack thing just really rubbed me up the wrong way. Its immoral and it should really be illegal to engineer cars in this way or at the very least some sort of code of conduct standard that manufacturers should seek to attain.


  • Registered Users, Registered Users 2 Posts: 456 ✭✭NordicDiver


    Did a DIY on both motors after I could not get off the spot,, was a crack in booth housings letting moisture in.

    Two torx screws at the back of the motor housing and then some araldite glue over the cracked housing + some grease fro the gear cluster.

    https://sites.google.com/site/1810martin/passat-b6-electric-park-brake


  • Registered Users, Registered Users 2 Posts: 12,781 ✭✭✭✭galwaytt


    shanec1928 wrote: »
    galwaytt wrote: »

    Hillstart is a good idea, just remember: you can't do your driving test in a car that has it........ ;)
    yes you can do your test in it;)

    ...just confirmed this, you're right !
    Which is unbelievable......you certainly can't in NI or UK, so I assumed same, here...

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭DriveSkill


    Anyone who brings a 07 Passat to a main dealer for fault diagnosis and repair deserves what is coming to them in my opinion. A fool and his money....

    In general I would agree but did have an experience with a so called 'VW Specialist' independent who when I returned informed me he couldnt stamp the service book as the mechanic couldnt find it in the car. I walked out to the car, opened the glove box and popped down the little holder and lo-and-behold there it was, exactly where it should be :rolleyes:

    Really inspired confidence in their knowledge of VW! The cost was only slightly less than the main dealer so I went back to the main dealer, the car has never needed anything major done to it apart from standard servicing.

    I did ask in the very first post on this for an recommendation for an indy if I was going to get this repaired.


  • Registered Users, Registered Users 2 Posts: 3,009 ✭✭✭OldmanMondeo


    I sell Calipers and those VAG electronic ones are a pain. You could have a hydrualic leak and it can be fixed / reconditioned. But if the electronic motor goes, your fecked. These motors do not seem to be available anywhere. Also knowing VAG and most main dealers, you would probable need to code these up to the ECU.

    Also, even reconditioned, these calipers cost a fortune.


  • Registered Users, Registered Users 2 Posts: 2,105 ✭✭✭Gen.Zhukov


    Came out of a shop the other day to find a locked, empty 2011 passat stuck to my bumper having rolled back.

    So its still a issue.

    Told owner 'leave it in gear etc'. Its a bloody dangerous fault.


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    So this morning as I pulled up in work the dreaded yellow P light appeared on the dash.. helpfully of course the service manual tells you to "refer to dealer".

    Brake seems to engage/disengage correctly so I suppose we'll see what happens this evening - worst case scenario, being a DSG it shouldn't roll anywhere from Park I assume?


  • Closed Accounts Posts: 156 ✭✭sheehan12


    would it be best not to used the handbrake and just put it in gear maybe used the handbrake some time to keep working


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  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    sheehan12 wrote: »
    would it be best not to used the handbrake and just put it in gear maybe used the handbrake some time to keep working

    Auto/DSG gearbox.. no gear to put it in :)


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    So got back into the car this evening and fird her up.. same warning light but parking brake released first time.

    Drove home - no issues. Parked up and out of reflex put the parking brake on again. Works fine.. released/engaged it twice more and the light went out.

    So I dunno what's going on now. Suppose I'll find out tomorrow :P


  • Registered Users, Registered Users 2 Posts: 1,144 ✭✭✭Ballyv24


    I get the same issue once every 1-2 months. It usually clears when I turn off the engine, and start it again.

    I used to have the issue far more often, but since I started applying more pressure to the foot brake before applying the handbrake the problem is a lot less frequent. I have no idea if applying the extra pressure on the foot brake really makes a difference, but I'm quite happy to keep thinking it does :D


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    Cheers Ballyv24 :)

    Came back on this morning when I got to the office (maybe I should just take a few days off :)) but again, the brake/release seems to work fine regardless.

    I have her booked for a timing belt change at the end of the month so hopefully it won't get worse before then (and payday)


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    Question... (Still have the light but it still seems to work ok regardless)

    If I leave the car in Park (DSG/auto box) with the electronic handbrake off, will this cause any problems until I get it looked at? As I understand it, Park locks things up anyway, right?

    I don't want to burn out the brake motor in the meantime (as someone suggested could happen above) if there is an actual fault rather than a sensor not reading things right or something

    Cheers!


  • Registered Users, Registered Users 2 Posts: 23,887 ✭✭✭✭mickdw


    I don't know anything of the dsg but I would not be using the parking brake if its showing a fault as it will leave you stuck just when you don't need that.


  • Registered Users, Registered Users 2 Posts: 12,781 ✭✭✭✭galwaytt


    Kaiser2000 wrote: »
    Auto/DSG gearbox.. no gear to put it in :)

    Yes there is - it's called 'Park' ;)

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    Update...

    So she's been in with VW yesterday and back today for this.

    On the plus side I got a new timing belt and service done for €500 so that's not too bad really and even with diags, a new switch and testing for the fault it only added another €130 (€630 total) but I'm told now that the problem is being caused by a faulty motor on the right rear.. and it'll cost another €600-odd to put right! :(

    Not this month it won't anyway - it'll just have to wait I suppose, but is that about right for it or could you get a reconditioned one or something to solve this?


  • Registered Users, Registered Users 2 Posts: 29,251 ✭✭✭✭_Kaiser_


    Further update.. more some feedback really.

    With all the negative reports of bad service from dealers (and a few bad experiences of my own) I have to say I'm very impressed with the guys in Fosters Sandyford.

    Very nice to deal with, reasonably priced for the work they did and I've even gotten 12 months free AA cover (which although I already have breakdown assistance through the insurance policy is still a nice touch) and they gave me a loyalty card for discounts off the next lot of work and which covers puncture repairs and bulb changes (regular readers may remember me complaining about the headlight design on the B6 Passat :p), so all in all no complaints from me on the service/pricing side :)


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  • Registered Users, Registered Users 2 Posts: 23,887 ✭✭✭✭mickdw


    Don't go paying for new caliper. A Indy garage could look for fault at the caliper.


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