Best/Worst Private Sector Service Experiences?

FairytaleGirl · 08-07-2012 12:52AM #1

I was in a restaurant tonight for a meal with my other half, and as we were starting our main course - the lightbulb in the fitting above our table blew - showering us and our dinner in glass

One member of staff hurried over to apologise, and after about ten minutes the manager came down, and was, frankly not bothered.
He didnt offer to replace the meals/move us seats or ask if we were ok - Just that 'Sometimes these things happen'.

When I asked what he was going to do he said they would give us a voucher for money off or next visit.

Im absolutley raging at his complete lack of concern.

Needless to say we left without paying - after he tried to get us to pay for the starter and main!

Any one recieved bad service? Or really really good service? Or anyone work in the public sector with bad customer stories? Spill!!:cool:

Chuck Stone · 08-07-2012 12:55AM

So it was a public sector restaurant?

Was this 1980's USSR?

admiralofthefleet · 08-07-2012 12:55AM

you should have 'blown a fuse'

jack presley · 08-07-2012 12:59AM

You lost me with public sector part. Was it a staff canteen in a hospital or a museum or something?

Bassfish · 08-07-2012 01:00AM

So you had a bad experience in a restaurant (private sector btw) and decided to turn it in to yet another pointless public sector bashing thread? Wow, fair play!

Pushtrak · 08-07-2012 01:00AM

Seems the posters are taking a dim view to this thread.

Diego Maradona · 08-07-2012 01:01AM

OP enlighten us as to how the public sector are at fault here?

Dartz · 08-07-2012 01:02AM

Handing in a jobbridge form.

"Come back Thursday to hatch Six. That's not my job."

I waited 45 minutes to be told that.

FairytaleGirl · 08-07-2012 01:03AM

Holy Sh!t.

Please gimme five till I find the chunks you guys just tore out of my thread.

MY mistake - It was just an ordinary resturant - Private sector then? Sheesh.

mattjack · 08-07-2012 01:04AM

FairytaleGirl wrote: »

I was in a restaurant tonight for a meal with my other half, and as we were starting our main course - the lightbulb in the fitting above our table blew - showering us and our dinner in glass

One member of staff hurried over to apologise, and after about ten minutes the manager came down, and was, frankly not bothered.
He didnt offer to replace the meals/move us seats or ask if we were ok - Just that 'Sometimes these things happen'.

When I asked what he was going to do he said they would give us a voucher for money off or next visit.

Im absolutley raging at his complete lack of concern.

Needless to say we left without paying - after he tried to get us to pay for the starter and main!

Any one recieved bad service? Or really really good service? Or anyone work in the public sector with bad customer stories? Spill!!:cool:

Fairytalegirl.... were these fairy lights that blew ?

Diego Maradona · 08-07-2012 01:04AM

Brilliant thread, OP by any chance are you blonde?

mattjack · 08-07-2012 01:06AM

Dartz wrote: »

Handing in a jobbridge form.

"Come back Thursday to hatch Six. That's not my job."

I waited 45 minutes to be told that.

Em.... see post 9.

starbelgrade · 08-07-2012 01:07AM

FairytaleGirl wrote: »

Holy Sh!t.

Please gimme five till I find the chunks you guys just tore out of my thread.

MY mistake - It was just an ordinary resturant - Private sector then? Sheesh.

Maybe the lightbulb was added to your meal as part of the Choke park Agreement.

FairytaleGirl · 08-07-2012 01:08AM

Not Blonde, but then I refuse to be insulted by a comment from someone whos username references a player who is known for cheating his way to a win :rolleyes:

I am however, tired. Mistakes are made.

ArtyM · 08-07-2012 01:08AM

This thread should be about how you could possibly avoid going to prison for the nasty s**t that you did to the manager in retribution for his actions.

Bassfish · 08-07-2012 01:11AM

FairytaleGirl wrote: »

Holy Sh!t.

Please gimme five till I find the chunks you guys just tore out of my thread.

MY mistake - It was just an ordinary resturant - Private sector then? Sheesh.

Do you actually know what what public sector or private sector means?
Private sector is any business- restaurant, pub, shop etc.
Public sector is any government job- nurses, firemen, politician etc

humbert · 08-07-2012 01:17AM

Really can't understand why the nice posters here are in on a Saturday night.

Diego Maradona · 08-07-2012 01:19AM

humbert wrote: »

Really can't understand why the nice posters here are in on a Saturday night.

Washing my hare

Mr Benevolent · 08-07-2012 01:22AM

FairytaleGirl wrote: »

I was in a restaurant tonight for a meal with my other half, and as we were starting our main course - the lightbulb in the fitting above our table blew - showering us and our dinner in glass

One member of staff hurried over to apologise, and after about ten minutes the manager came down, and was, frankly not bothered.
He didnt offer to replace the meals/move us seats or ask if we were ok - Just that 'Sometimes these things happen'.

When I asked what he was going to do he said they would give us a voucher for money off or next visit.

Im absolutley raging at his complete lack of concern.

Needless to say we left without paying - after he tried to get us to pay for the starter and main!

Any one recieved bad service? Or really really good service? Or anyone work in the public sector with bad customer stories? Spill!!:cool:

Was it an IRA restaurant?

efb · 08-07-2012 01:23AM

all I heard was durdle urdle urdle, situation...

whats this topic about???

FairytaleGirl · 08-07-2012 01:26AM

-_- your IRA/Belfast accent jokes would be funny if I was, ye know, from Belfast/In the IRA.

Crann na Beatha · 08-07-2012 01:33AM

This post has been deleted.

ottostreet · 08-07-2012 01:40AM

I wouldn't have been thick at the manager at all. After all, it's not like he purposely made the lightbulb explode. You got an apology from the staff, I wouldn't expect any more. **** happens, noone was hurt.

Shryke · 08-07-2012 01:40AM

The manager didn't apologize because that would be admitting fault and leave things open for liable action.
It's a sad world but that's a fact. We covered that ground when I worked in a shop before. Saying sorry and taking some responsibility can get you in court.

But after that fact it's bad form that he wasn't nicer. He should have been looking to be kind and placate you, which it seems he tried a little to do by offering you vouchers.

I don't know what has you going on about private/public sector stuff when you're talking about a restaurant but I suppose you maybe didn't know what those things were exactly gong by your OP. We learn from our mistakes, but we get abuse about them too.

Senna · 08-07-2012 02:29AM

Shryke wrote: »

The manager didn't apologize because that would be admitting fault and leave things open for liable action.

What pencil pushing tool-bag came up with that philosophy?
A simple apology will sort out 90% of problems and the other 10% will happen whether you apologise or not.
Fault is determined by what actually happened.

Capt'n Midnight · 08-07-2012 02:37AM

Diego Maradona wrote: »

Washing my hare

Laver le Leveret

B.A._Baracus · 08-07-2012 02:56AM

FairytaleGirl wrote: »

I was in a restaurant tonight for a meal with my other half, and as we were starting our main course - the lightbulb in the fitting above our table blew - showering us and our dinner in glass

One member of staff hurried over to apologise, and after about ten minutes the manager came down, and was, frankly not bothered.
He didnt offer to replace the meals/move us seats or ask if we were ok - Just that 'Sometimes these things happen'.

When I asked what he was going to do he said they would give us a voucher for money off or next visit.

To chime in on your experience tonight op

If glass blew everywhere & If I was a manager I would move you to another table and say 50% off your meal or ... perhaps free meal or something in between. It would be all BS to save face. But would offer at least something on the night. not an 'ahh sure, next time" deal.

But while half of me agrees with the above ..... sadly the other half would be thinking "are they chancers?" too

Its a sad fact of the current world we live in. For the record I don't mean your story. But I cant shake the feeling that if I was in a situation ... in this case manager of a restaurant. I would be skeptical of peoples complaints

Kimia · 08-07-2012 03:44AM

I don't get the private/public sector references

DEFTLEFTHAND · 08-07-2012 03:53AM

The OP is not even from this country, what are they talking about?

girl in the striped socks · 08-07-2012 05:19AM

So the manager expected you to finish your meal with broken glass in it? Seriously?
If your gonna lie at least make it believable.

Chinasea · 08-07-2012 07:35AM

Give me free dis and free dat.
I want compo, it is di a bol icle. I am getting mui solicitor.

De government should make sure that light bulbs don't expire when I am having my chicken balls and chips. It's a DISGRACE.

Best/Worst Private Sector Service Experiences?

Comments