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Ulster Banking Crisis

1356

Comments

  • #62
    listermint
    Registered Users, Registered Users 2, Paid Member Posts: 35,675 ✭✭✭✭listermint


    smash wrote: »
    Well that's not true, or it's other bank's problems because AIB-AIB is instant and AIB-BOI is 2 days. I know because I do it. However BOI-AIB takes a week.

    Also not true, ive had this in 2days 3 days tops.


  • #63
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    listermint wrote: »
    Thats not a backup, true backup is off site. Its called disaster recovery and any IT organisation worth its salt uses it. Shared global international data.

    I dont understand how a large organisation with multiple data centres would allow its backups to be stored within the same facility

    Well, we were working on the internal IT helpdesk at the time, and we certainly didn't understand it either.

    Much of the data stored on those servers was never ever recovered, I've no idea how much that actually cost the company. What was recovered came from local copies that some employees had to work offline now and again.

    After that experience, IT cock-ups just don't surprise me all that much any more.


  • #64
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    I'm hearing the other banks are sh!t argument a bit...

    I've had an account with BOI in the past and had a trouble with it setting up a standing order, but that was it. Since close that account, I still have a BOI account, it has about €20 in it, and I'd be shocked if I've used it twice in the last 12 months...

    Just my CU for my banking needs these days, which I do have many to be fair...

    But the way I save money and keep cash on hand, If this happened my bank I'd not be as put out by it as many people currently are. But in saying that, If my bank had such a massive fcuk up, I'd be losing a lot of confidence and I'd be out.

    Of all the people's accounts that have been overdrawn, will they be charged for getting overdrawn because of the banks feck up? How many people might be late for rent this week/month because of the bank? How will there landlord react?


  • #65
    Lucas Worried Limb
    Posts: 81,308 CMod ✭✭✭✭ Lucas Worried Limb


    A_Sober_Paddy wrote: »
    Of all the people's accounts that have been overdrawn, will they be charged for getting overdrawn because of the banks feck up? How many people might be late for rent this week/month because of the bank? How will there landlord react?

    no charges/any charges will be refunded


  • #66
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    bluewolf wrote: »
    no charges/any charges will be refunded

    But did the same bank say last week that the situation would be sorted by Monday?


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  • #67
    Lucas Worried Limb
    Posts: 81,308 CMod ✭✭✭✭ Lucas Worried Limb


    A_Sober_Paddy wrote: »
    But did the same bank say last week that the situation would be sorted by Monday?

    they're embarrassed enough as it is, they're not going to have the nerve to actually insist on these charges


  • #68
    fishy fishy
    Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    Dr.Strange wrote: »
    Oh, I was under the impression that the online banking system wasn't working.

    Mine certainly isn't anyway!

    it shows what you have used your card for - those deductions come off - that side of things is not affected.


  • #69
    fishy fishy
    Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    hairyprincess wrote: »
    If it had been handled better with more information to the customers and if it hasn't gone on as long then I wouldn't leave but as it is they are taking the piss.

    I'm out.

    where you gonna go, Bank of Ireland (rofl) AIB (rofl even more). Ulster Bank is the best bank to go to - the other two a daylight robbers and make no bones about it either. If you do leave you won't be long returning.


  • #70
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    A_Sober_Paddy wrote: »
    But did the same bank say last week that the situation would be sorted by Monday?

    I've contacted our mortgage provider yesterday, to let them know that since my account is with Ulster. there could be a delay in the Direct Debit for the morntgage this month.

    The lady on the phone told me that so far, no Direct Debits had been turned down by Ulster Bank yet, all had been paid.
    She said she suspected Ulster Bank simply paying out, to later consolidate with the customers' accounts.


  • #71
    wilkie2006
    Registered Users, Registered Users 2 Posts: 1,053 ✭✭✭wilkie2006


    Plazaman wrote: »
    I think this highlights how much Ulster Bank are behind the times with their systems and work practices. As had been stated in previous posts every new update to a payments system always should ensure the old (working) system is on standby to rollback to at a moments notice.

    No, it doesn't. That's an outrageous statement. Ulster Bank are part of the RBS group, one of the major banking institutions in the world. Yes, they fcuked up but it's not indicative of them being "behind the times".


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  • #72
    wilkie2006
    Registered Users, Registered Users 2 Posts: 1,053 ✭✭✭wilkie2006


    bluewolf wrote: »
    no charges/any charges will be refunded

    Are you sure? Natwest said they will.


  • #73
    runawaybishop
    Registered Users, Registered Users 2 Posts: 9,541 ✭✭✭runawaybishop


    wilkie2006 wrote: »
    No, it doesn't. That's an outrageous statement. Ulster Bank are part of the RBS group, one of the major banking institutions in the world. Yes, they fcuked up but it's not indicative of them being "behind the times".

    Aren't most banks systems horrible legacy pieces of crap?


  • #74
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    What I find interesting is that we the taxpayers own several banks in Ireland thanks to the ridiculous bank guarantee, and we also own the HSE and the AGS, but both the AGS and HSE both use Ulster Bank. Why would our government bank with a bank owned outside of the state?


  • #75
    Tomk1
    Registered Users, Registered Users 2 Posts: 776 ✭✭✭Tomk1


    Plazaman wrote: »
    I think this highlights how much Ulster Bank are behind the times with their systems and work practices. As had been stated in previous posts every new update to a payments system always should ensure the old (working) system is on standby to rollback to at a moments notice.
    I don't know anything about banking systems, and passing judgement from speculation doesn't = proof. Not sure what system your futuristic bank uses, all I can speculate is, it will be sorted out, I just think the media has a slow news week.

    BTW I got a visa-debit from UB 2 years ago, kind of supprised that those other two banks, which I grew to detest and eventually walked away from, are only now rolling out these cards.

    Even if the bank was system-hacked or someone pressed the DELiver key, don't think it really matters which bank your with. -maybe it was the Y2K12 bug.
    Plazaman wrote: »
    I'm not a customer of Ulster Bank
    Maybe you should begrudginly try them.
    Plazaman wrote: »
    *P.S. This delight does not carry forward to their customers who I feel sorry for at being highly inconvenienced and told nothing.
    I'm a customer and very happy, it's not like they have shut up shop, or stealing money from my account.


  • #76
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    wilkie2006 wrote: »
    Are you sure? Natwest said they will.

    Says so on their website.


  • #77
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    Quazzie wrote: »
    What I find interesting is that we the taxpayers own several banks in Ireland thanks to the ridiculous bank guarantee, and we also own the HSE and the AGS, but both the AGS and HSE both use Ulster Bank. Why would our government bank with a bank owned outside of the state?

    Cause it's cheaper?


  • #78
    listermint
    Registered Users, Registered Users 2, Paid Member Posts: 35,675 ✭✭✭✭listermint


    fishy fishy wrote: »
    where you gonna go, Bank of Ireland (rofl) AIB (rofl even more). Ulster Bank is the best bank to go to - the other two a daylight robbers and make no bones about it either. If you do leave you won't be long returning.

    Never had an issue with BOI and ive been with them about 16 years or so. just havent had an issue at all. Id have no problem hopping banks if it was necessary but it hasnt been.

    Sure i change insurance companies every 12 months on the dot.


  • #79
    Odysseus
    Registered Users, Registered Users 2 Posts: 6,752 ✭✭✭Odysseus


    I a HSE worker, and I was just glad to see my money had made it to my Ptsb account this morning. You could see the stress on peoples faces devlope as Thursday approached.


  • #80
    mimsy
    Registered Users, Registered Users 2 Posts: 34 ✭mimsy


    Shenshen wrote: »
    Quazzie wrote: »
    What I find interesting is that we the taxpayers own several banks in Ireland thanks to the ridiculous bank guarantee, and we also own the HSE and the AGS, but both the AGS and HSE both use Ulster Bank. Why would our government bank with a bank owned outside of the state?

    Cause it's cheaper?

    And look where that's gotten them!


  • #81
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    mimsy wrote: »
    And look where that's gotten them!

    So your argument is that any public institution should always go for the most expensive service providers?


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  • #82
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    Shenshen wrote: »
    Cause it's cheaper?
    If they control the price, how can it be cheaper?


  • #83
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    Quazzie wrote: »
    If they control the price, how can it be cheaper?

    Very good question.
    Why do BOI and AIB charge for a current account, as well as transaction fees?


  • #84
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    Shenshen wrote: »
    Very good question.
    Why do BOI and AIB charge for a current account, as well as transaction fees?
    Because they need to make money. My question is, if the same people own both sides of the transaction then there'd be no way that UB can better one of the state owned banks for price, so why are the HSE and AGS banking with UB?


  • #85
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    Quazzie wrote: »
    Because they need to make money. My question is, if the same people own both sides of the transaction then there'd be no way that UB can better one of the state owned banks for price, so why are the HSE and AGS banking with UB?

    Well, UB doesn't charge for a current account, nor for transactions.
    BOI and AIB generally do.

    So if I was the HSE or AGS, having to strech my fundings as far as possible, I would go with Ulster.


  • #86
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    Shenshen wrote: »
    Well, UB doesn't charge for a current account, nor for transactions.
    BOI and AIB generally do.

    So if I was the HSE or AGS, having to strech my fundings as far as possible, I would go with Ulster.
    Are you deliberately trying to be obtuse? The State Owned banks decide who much to charge the State owned HSE, so why are they charging themselves essentially more than UB are?


  • #87
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    Quazzie wrote: »
    Are you deliberately trying to be obtuse? The State Owned banks decide who much to charge the State owned HSE, so why are they charging themselves essentially more than UB are?

    How would I know?
    You asked why the HSC would bank with Ulster Bank, and I told you that it was most likely due to the fact that Ulster charges far less than any other bank.

    I've no idea why the Irish owned banks charge for things that almost all European banks provide for free. You will have to ask someone else that.

    My suspicion is they do it because they know that people hardly ever change their bank, so no matter what they charge, the customers will pay up. And since they already have the biggest customer base, there's little need to attract new buisiness.


  • #88
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    Shenshen wrote: »
    How would I know?
    You asked why the HSC would bank with Ulster Bank, and I told you that it was most likely due to the fact that Ulster charges far less than any other bank.

    I've no idea why the Irish owned banks charge for things that almost all European banks provide for free. You will have to ask someone else that.

    My suspicion is they do it because they know that people hardly ever change their bank, so no matter what they charge, the customers will pay up. And since they already have the biggest customer base, there's little need to attract new buisiness.
    I'll break it down for you in the simplest terms I can. I have a tenner in one pocket. I need to give it to two people. I can put it in my other pocket for free before giving it the people, or I can put it in someone else's pocket to give to the people, but they'll make some money off of it before giving it over. Why didn't I just put it in my own pocket and keep the interest myself.


  • #89
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    Quazzie wrote: »
    I'll break it down for you in the simplest terms I can. I have a tenner in one pocket. I need to give it to two people. I can put it in my other pocket for free before giving it the people, or I can put it in someone else's pocket to give to the people, but they'll make some money off of it before giving it over. Why didn't I just put it in my own pocket and keep the interest myself.

    I would advise you to ask your TD, rather than an internet forum.
    I don't think a lot of posters here will be intimately familiar with BOI or AIB's rules and regulations when it comes to wiping fees.


  • #90
    suicide_circus
    Registered Users, Registered Users 2 Posts: 19,801 ✭✭✭✭suicide_circus


    Some serious ulster bank fan boys on here!
    Wouldn't be surprised if ye said "i'm just going to the ULSTER bank" similar to the"i just have to make a call on my iphone "


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  • #91
    Quazzie
    Registered Users, Registered Users 2, Paid Member Posts: 30,772 ✭✭✭✭Quazzie


    Shenshen wrote: »
    I would advise you to ask your TD, rather than an internet forum.
    I don't think a lot of posters here will be intimately familiar with BOI or AIB's rules and regulations when it comes to wiping fees.
    It was a hypothetical question to begin with.


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