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Ulster Banking Crisis

  • 27-06-2012 05:30PM
    #1
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    With the current state of Ulster Bank.

    If you are a customer of Ulster Bank, or if this happened to your bank.

    Will/Would you leave the bank the moment everything got sorted out?

    Will/Would You Leave Your Bank 107 votes

    Yes, I Will Leave/Would leave
    0% 0 votes
    No, I'm staying/Would stay
    100% 107 votes


«13456

Comments

  • #2
    HigginsJ
    Registered Users, Registered Users 2 Posts: 7,317 ✭✭✭HigginsJ


    I'm not with Ulster Bank or have not been affected by the issue so may feel differently if it did happen to me, however I do not feel that there was much Ulster Bank could have done in relation to this.

    I'm sure there PR could have been an awful lot better with keeping people informed but overall it is an issue caused by someone else.


  • #3
    Dr.Strange
    Banned (with Prison Access) Posts: 181 ✭✭Dr.Strange


    I'm with Ulster Bank and it has affected my direct debits and wages.

    But I probably won't bother changing banks once they have it sorted, it's too much hassle.


  • #4
    frag420
    Registered Users, Registered Users 2 Posts: 6,161 ✭✭✭frag420


    They have been good up til now. This is my first issue with them but as I got my cash in branch all is good. Il be staying


  • #5
    Phill Ewinn
    Closed Accounts Posts: 2,007 ✭✭✭Phill Ewinn


    Some of dem Ulsder bank burds are f'in roides. More than dem dopey hoores I do see in my bank


  • #6
    Jarren
    Closed Accounts Posts: 4,689 ✭✭✭Jarren


    I'm staying.


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  • #7
    The Radiator
    Registered Users, Registered Users 2 Posts: 629 ✭✭✭The Radiator


    Phill Ewinn wrote: »
    Some of dem Ulsder bank burds are f'in roides. More than dem dopey hoores I do see in my bank

    I concur


  • #8
    I Heart Internet
    Closed Accounts Posts: 4,678 ✭✭✭I Heart Internet


    Ditto.

    They've been a pretty good bank up till now....all things considered.

    I'll give them a second chance assuming everything is sorted out.

    BTW I left another bank (to go to UB) not so long ago because i wasn't happy (so I have form!).


  • #9
    Fratton Fred
    Closed Accounts Posts: 26,566 ✭✭✭✭Fratton Fred


    Dr.Strange wrote: »
    I'm with Ulster Bank and it has affected my direct debits and wages.

    But I probably won't bother changing banks once they have it sorted, it's too much hassle.

    This^

    I transferred some money from my UK account and it hasn't appeared yet, so my account shows empty.

    The branch gave me plenty of dineros to tide me over though.


  • #10
    dee.
    Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭dee.


    I'm with Ulster Bank and was considering staying with them until today when I noticed someone has been using my visa debit card to make online purchases - I phoned ulster bank who could not help me or reverse the charges or cancel the card because their systems are down and they could not verify any of my account info. They told me ill have to wait until next week for any help... So I guess I am just supposed to sit here and be happy that some scumbag is spending hundreds of euro of my hard earned money at my expense.


  • #11
    Dr.Strange
    Banned (with Prison Access) Posts: 181 ✭✭Dr.Strange


    dee. wrote: »
    I'm with Ulster Bank and was considering staying with them until today when I noticed someone has been using my visa debit card to make online purchases - I phoned ulster bank who could not help me or reverse the charges or cancel the card because their systems are down and they could not verify any of my account info. They told me ill have to wait until next week for any help... So I guess I am just supposed to sit here and be happy that some scumbag is spending hundreds of euro of my hard earned money at my expense.

    How did you notice that your card was being used?


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  • #12
    dee.
    Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭dee.


    It showed up on my online statement this morning


  • #13
    Dr.Strange
    Banned (with Prison Access) Posts: 181 ✭✭Dr.Strange


    dee. wrote: »
    It showed up on my online statement this morning

    Oh, I was under the impression that the online banking system wasn't working.

    Mine certainly isn't anyway!


  • #14
    dee.
    Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭dee.


    Mine was working this morning, now it won't load anything except my available balance. They could confirm the money was taken from my account but thats the most they could help...great service


  • #15
    Dr.Strange
    Banned (with Prison Access) Posts: 181 ✭✭Dr.Strange


    dee. wrote: »
    Mine was working this morning, now it won't load anything except my available balance. They could confirm the money was taken from my account but thats the most they could help...great service

    You'll get it back, I wouldn't worry about it!


  • #16
    hairyprincess
    Registered Users, Registered Users 2 Posts: 2,300 ✭✭✭hairyprincess


    If it had been handled better with more information to the customers and if it hasn't gone on as long then I wouldn't leave but as it is they are taking the piss.

    I'm out.


  • #17
    humbert
    Registered Users, Registered Users 2 Posts: 5,238 ✭✭✭humbert


    I've been with them for ages and have no complaints at all. Good online banking no fee problems.

    Major cock up but really as a once off it just has no bearing on whether or not it's a good bank in my opinion.


  • #18
    El Guapo!
    Registered Users, Registered Users 2 Posts: 12,450 ✭✭✭✭El Guapo!


    I'm not with Ulster Bank but my job uses it, so I still haven't got my wages from last week. Plus the account went overdrawn and a standing order was missed due to the wages not going in, so now I'm getting charged for that.
    Pain in the hole!


  • #19
    LilMrsDahamsta
    Registered Users, Registered Users 2 Posts: 451 ✭✭LilMrsDahamsta


    All my bank accounts are with Ulster. They haven't been impacted at all by this issue. Everything working fine. Staying put.


  • #20
    TPD
    Registered Users, Registered Users 2 Posts: 7,813 ✭✭✭TPD


    **** happens, and they'll be doubly careful from now on. This months wages haven't gone in yet as far as I know, but my balance is still accessible, so it hasn't really affected me.


  • #21
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    A_Sober_Paddy wrote: »
    With the current state of Ulster Bank.

    If you are a customer of Ulster Bank, or if this happened to your bank.

    Will/Would you leave the bank the moment everything got sorted out?

    Even with the current problems, Ulster Bank are still far, far better than any other bank currently offering services in Ireland.
    I've been with others before, and I will stay with Ulster Bank, thank you.


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  • #22
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    dee. wrote: »
    I'm with Ulster Bank and was considering staying with them until today when I noticed someone has been using my visa debit card to make online purchases - I phoned ulster bank who could not help me or reverse the charges or cancel the card because their systems are down and they could not verify any of my account info. They told me ill have to wait until next week for any help... So I guess I am just supposed to sit here and be happy that some scumbag is spending hundreds of euro of my hard earned money at my expense.

    They're insured. No matter how much that person is spending, you'll get every cent back.


  • #23
    Shenshen
    Registered Users, Registered Users 2 Posts: 9,453 ✭✭✭Shenshen


    hairyprincess wrote: »
    If it had been handled better with more information to the customers and if it hasn't gone on as long then I wouldn't leave but as it is they are taking the piss.

    I'm out.

    I work in IT, and I suspect they kept things covered as much as possible in case they were security breaches that could have been exploited otherwise.
    Channel 4 gave a very thourough coverage of the explanations they provided yesterday. Not sure if RTE bothered airing it?


  • #24
    carrick79
    Closed Accounts Posts: 55 ✭✭carrick79


    My anytime banking seems fine. It showed my last withdrawal on the 24th, which afaik was after the glitch (?) Will know more tomorrow when wages should go in but I'm not planning on moving yet.


  • #25
    smash
    Closed Accounts Posts: 34,808 ✭✭✭✭smash


    Dr.Strange wrote: »
    I'm with Ulster Bank and it has affected my direct debits and wages.

    But I probably won't bother changing banks once they have it sorted, it's too much hassle.

    2forms of ID and 10 mins in another bank is too much hassle?


  • #26
    Niles
    Registered Users, Registered Users 2 Posts: 1,186 ✭✭✭Niles


    Not with them myself but I'd probably stay if I was - it's a one-off freak event (I hope!). Terribly inconvenient for people I know, but I can't imagine it happening again any time soon.

    Personally I'd probably stay anyway just to avoid the hassle of switching but maybe I'm just lazy!


  • #27
    Dr.Strange
    Banned (with Prison Access) Posts: 181 ✭✭Dr.Strange


    smash wrote: »
    2forms of ID and 10 mins in another bank is too much hassle?

    Lots of Direct debits & a mortgage aswell. I've been with them for nearly 20yrs without a problem.

    Bit of an over reaction to jump ship now...


  • #28
    dee.
    Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭dee.


    Shenshen wrote: »
    They're insured. No matter how much that person is spending, you'll get every cent back.

    Thanks I really hope so


  • #29
    phasers
    Registered Users, Registered Users 2 Posts: 18,159 ✭✭✭✭phasers


    what actually happened? Did some zidiot spill coke on a receiver?


  • #30
    Lucas Worried Limb
    Posts: 81,308 CMod ✭✭✭✭ Lucas Worried Limb


    they've been great with me so far and this is the only issue and they're doing their best i reckon, so no reason to change


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  • #31
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,396 Mod ✭✭✭✭**Timbuk2**


    Have been using them since I was 15 and no problems at all apart from this, so I will be staying - the main advantages are the Visa debit card and Saturday branch openings!


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