Specsavers eye test in 2010?

Spon Farmer · 10-06-2012 11:42PM #1

Hello,

Does any know how long Specsavers keep customer details and eye test results on file?

Would they still have my results from 2010?

Cheers.

spurious · 10-06-2012 11:43PM

I would imagine so. Two years is not long in the world of eyes.

Spon Farmer · 10-06-2012 11:48PM

Thanks, spurious.

RiseToMe · 10-06-2012 11:50PM

They are legally obliged to hold the results for five years.

Spon Farmer · 11-06-2012 12:13AM

Thanks, RiseToMe.

Spon Farmer · 11-06-2012 12:21AM

Do you guys think they'd give me the eye test results over the phone?

RiseToMe · 11-06-2012 08:07AM

Spon Farmer wrote: »

Do you guys think they'd give me the eye test results over the phone?

No they won't as you could take them down incorrectly. They will send you copy via post Or fax to another optician.

horse7 · 19-04-2015 11:09AM

RiseToMe wrote: »

No they won't as you could take them down incorrectly. They will send you copy via post Or fax to another optician.

I got my eyes tested in specsavers 2 weeks ago,I asked for the prescription but they said it would be posted out, I also asked for it to be written on a piece of paper,but no luck. Am I entitled to be given the prescription. I think they are not happy to give it unless you are buying glasses there.

RiseToMe · 19-04-2015 03:00PM

Yes you are entitled to it regardless

horse7 · 19-04-2015 04:56PM

RiseToMe wrote: »

Yes you are entitled to it regardless

Thanks,is there such info on a web page eg citizens advise ,I could refer to?

RiseToMe · 19-04-2015 05:42PM

You don't need to quote anything, just ask to speak to a manager and you'll have it in no time. Very common knowledge that you are entitled to it.

horse7 · 19-04-2015 06:41PM

RiseToMe wrote: »

You don't need to quote anything, just ask to speak to a manager and you'll have it in no time. Very common knowledge that you are entitled to it.

Thanks,will do.

horse7 · 21-04-2015 06:22PM

horse7 wrote: »

Thanks,will do.

Went back today ,they made a bit of a fuss,but eventually got my prescription.

horse7 · 23-04-2015 09:13PM

I think its just the way they operate their franchise in blanchardstown (not giving prescription) because my pal had an eye test in their GPO store and without question, he was given a printed card with prescription.

Specsavers eye test in 2010?

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