Hotel booked online want me to sign receipt

WaterWolf · 2012-04-27 16:52:40

Yesterday I booked a room in a hotel in Italy online on booking.com. Today I got an email from the parent company of the hotel which had a pdf document containing a scan of a receipt. They ask me to sign the receipt for the deposit (though it actually has the full amount on the receipt) and send it back to them. I assume…

27-04-2012 05:52PM

#1

WaterWolf

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Join Date: July 2001

Posts: 52

Yesterday I booked a room in a hotel in Italy online on booking.com. Today I got an email from the parent company of the hotel which had a pdf document containing a scan of a receipt. They ask me to sign the receipt for the deposit (though it actually has the full amount on the receipt) and send it back to them. I assume they want me to print it, sign it, scan it and then email it back? It seems a bit odd, is this normal practice?

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#2 27-04-2012 07:22PM

Sn@kebite

Registered Users, Registered Users 2 Posts: 319 ✭✭

Join Date: February 2007

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And there's nothing about this on their FAQs or terms?

Normally you sign things when you either arrive at the hotel or when you are leaving then they bill you. Well for me anyway.

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#3 27-04-2012 09:37PM

uck51js9zml2yt

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Join Date: September 2010

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get in touch with booking.com and ask them about it. seems very odd!

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