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Emobile - Voicemail is Locked Query

  • 04-04-2012 02:58PM
    #1
    strongback
    Registered Users, Registered Users 2 Posts: 514 ✭✭✭


    I unsuccessfully tried to access my voicemail remotely using 087 (5) *******. When asked to enter my password I tried to enter 0000 which was my password as I had not reset it. The automated Emobile voice said I had entered the incorrect password and after I tried it a couple more times the voice said I was still incorrect and it locked my voicemail.


    Can you let me know how I can unlock the voicemail and how I can find out my correct voicemail password.


    I spoke to a person in Emobile Customer Care without success.........


Comments

  • #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    strongback wrote: »
    I unsuccessfully tried to access my voicemail remotely using 087 (5) *******. When asked to enter my password I tried to enter 0000 which was my password as I had not reset it. The automated Emobile voice said I had entered the incorrect password and after I tried it a couple more times the voice said I was still incorrect and it locked my voicemail.


    Can you let me know how I can unlock the voicemail and how I can find out my correct voicemail password.


    I spoke to a person in Emobile Customer Care without success.........

    Hi strongback,

    If you PM me your mobile number and pin I can check this out for you.

    Tony


  • #3
    strongback
    Registered Users, Registered Users 2 Posts: 514 ✭✭✭strongback


    eircom: Tony wrote: »
    Hi strongback,

    If you PM me your mobile number and pin I can check this out for you.

    Tony


    Did you get my PM?


  • #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    strongback wrote: »
    Did you get my PM?

    Hi strongback
    have searched and cannot see any PM from you:confused: would you mind sending this again and I will chase for you.
    Tony


  • #5
    strongback
    Registered Users, Registered Users 2 Posts: 514 ✭✭✭strongback


    eircom: Tony wrote: »
    Hi strongback
    have searched and cannot see any PM from you:confused: would you mind sending this again and I will chase for you.
    Tony


    Hi Tony,

    I have sent you a pm. Could you let me know if you received it.


    Thanks


  • #6
    eMobile: Tony
    Company Representative Posts: 424 Verified rep ✭eMobile: Tony


    strongback wrote: »
    Hi Tony,

    I have sent you a pm. Could you let me know if you received it.


    Thanks

    Yes I have received it now strongback.. Not sure why did not receive first time. Chasing this for you now.
    Tony


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  • #7
    strongback
    Registered Users, Registered Users 2 Posts: 514 ✭✭✭strongback


    Hi Tony,

    Any luck with my query?

    Cheers


  • #8
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    strongback wrote: »
    Hi Tony,

    Any luck with my query?

    Cheers

    Hi strongback,

    I have sent you a Pm in regard to this. Your voicemail has been reset for you. I will PM the pin number to access this now.

    Tony


  • #9
    Solair
    Closed Accounts Posts: 7,226 ✭✭✭Solair


    Sometimes on e-Mobile and Meteor you have to text "Mail" to 50102 to setup voicemail.

    It seems to activate the mailbox and setup the diverts.


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