UPC - Thompson router - packet loss problems!

Dublin_Gunner · 2012-04-13 20:24:11

Hi all,this issue has me perplexed. Up until yesterday,I had no problems, but now even the pingtest.net packet test will not run. I have ran the hostmycalls test, and its showing packet loss at my IP. I had lost my BB yesterday, which required me to contact UPC, and reset my modem/router as it had lost sync with the…

13-04-2012 09:24PM

#1

Dublin_Gunner

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Hi all,this issue has me perplexed.

Up until yesterday,I had no problems, but now even the pingtest.net packet test will not run.

I have ran the hostmycalls test, and its showing packet loss at my IP.

I had lost my BB yesterday, which required me to contact UPC, and reset my modem/router as it had lost sync with the network apparently. UPC are unable to help.

I have the routers firewall off, so obviously ip flood protection etc is disabled.

I cannot find the cause of this packet loss problem, and its making connections to some game server etc impossible.

Any idea's oh net guru's? Any other settings on the router I need to check?

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#2 14-04-2012 08:00AM

Dublin_Gunner

Registered Users, Registered Users 2 Posts: 7,692 ✭✭✭

Join Date: April 2007

Posts: 7538

I've just noticed that in the software page, there is no IP address assigned in the 'Cablemodem IP Address' field-that cant be right surely? Or is it?

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