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Serious issue with student access to UL Resources

  • 05-04-2012 05:35PM
    #1
    Axe Rake
    Registered Users, Registered Users 2 Posts: 240 ✭✭


    ITD wrote:
    There is a serious issue with student access to UL resources including SULIS, Sample Exam Papers and Library databases.

    All student accounts are being reset. The process will take several hours.

    Please check this student Email Account for updates.

    Keep your pants on folks :pac:


Comments

  • #2
    The Little Fella
    Registered Users, Registered Users 2 Posts: 456 ✭✭The Little Fella


    panic-button.jpg


  • #3
    Jester252
    Registered Users, Registered Users 2 Posts: 5,533 ✭✭✭Jester252


    The one thing I hate is that there is many difference systems. It would be so easy if there was only one system and don't get me started on the systems that you can only access on campus.


  • #4
    Squarewave
    Registered Users, Registered Users 2 Posts: 1,059 ✭✭✭Squarewave


    Update:
    At lunchtime today, a serious issue appeared on the UL account management system.



    This has meant that students have not been able to access UL systems.



    Student Account passwords have now been reset to your Date of Birth e.g. 12Jan1989



    Please log in immediately to https://outside.ul.ie/passwordreset/StudentChangePassword.aspx to change your password. This will allow you access back in to all UL systems.



    ITD apologises for any inconvenience caused.


  • #5
    augusta24
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭augusta24


    Squarewave wrote: »
    Update:
    At lunchtime today, a serious issue appeared on the UL account management system.



    This has meant that students have not been able to access UL systems.



    Student Account passwords have now been reset to your Date of Birth e.g. 12Jan1989



    Please log in immediately to https://outside.ul.ie/passwordreset/StudentChangePassword.aspx to change your password. This will allow you access back in to all UL systems.



    ITD apologises for any inconvenience caused.

    I never got this email?! Can anyone advise me on where I can go online to manually change all of the passwords?!


  • #6
    Jester252
    Registered Users, Registered Users 2 Posts: 5,533 ✭✭✭Jester252


    The link?


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  • #7
    augusta24
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭augusta24


    Jester252 wrote: »
    The link?

    Duh! I'm half asleep sorry!!!

    I'm feeling so stupid tonight, so at the risk of asking another stupid question...

    I've just tried changing my password but it wouldn't work when I was putting my DOB in as the old password... Instead I had to put my actual old password in. Did IT not say everyone's password had been reverted back to our DOB?!


  • #8
    Jester252
    Registered Users, Registered Users 2 Posts: 5,533 ✭✭✭Jester252


    If you have a new password don't worry about it.


  • #9
    wnolan1992
    Registered Users, Registered Users 2 Posts: 14,009 ✭✭✭✭wnolan1992


    Christ ITD... can ye get anything right?

    And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.


  • #10
    OhMSGlive
    Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭OhMSGlive


    wnolan1992 wrote: »
    And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.

    IBTL. Quite literally. :)


  • #11
    Cossax
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Cossax


    wnolan1992 wrote: »
    Christ ITD... can ye get anything right?

    And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.

    They could easily reset their passwords in the library so I doubt it's that big a concern.


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  • #12
    wnolan1992
    Registered Users, Registered Users 2 Posts: 14,009 ✭✭✭✭wnolan1992


    Cossax wrote: »
    They could easily reset their passwords in the library so I doubt it's that big a concern.

    There's far more malicious things I could do than just changing the password...

    It must have been a critical issue with the system for them to risk such an insecure measure to fix it.


  • #13
    TheSpecialOne
    Registered Users, Registered Users 2 Posts: 695 ✭✭✭TheSpecialOne


    Whats the story with Sulis...I can't log into mine do i need to change the password for that aswell?


  • #14
    Polar Ice
    Registered Users, Registered Users 2 Posts: 854 ✭✭✭Polar Ice


    555066_403389323007042_286110431401599_1556229_2012732259_n.jpg


  • #15
    Mikel91
    Registered Users, Registered Users 2 Posts: 135 ✭✭Mikel91


    It wont let me reset my password:mad:


  • #16
    augusta24
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭augusta24


    Mikel91 wrote: »
    It wont let me reset my password:mad:

    Try using your actual old password not DOB


  • #17
    deadanonymau5
    Registered Users, Registered Users 2 Posts: 2,875 ✭✭✭deadanonymau5


    I am after doing the password reset as soon as i got the email and it was grand. Then today I logged into Student records and it was fine for a bit then I started to get error messages.

    Is student records working for anyone now or is it just broken for me? It said it had to sign me out for security reasons


  • #18
    ninty9er
    Registered Users, Registered Users 2 Posts: 9,351 ✭✭✭ninty9er


    deadanonymau5 wrote: »
    I am after doing the password reset as soon as i got the email and it was grand. Then today I logged into Student records and it was fine for a bit then I started to get error messages.

    Is student records working for anyone now or is it just broken for me? It said it had to sign me out for security reasons

    I'm aware there's testing going on on student records to make it work smoother at results time


  • #19
    wnolan1992
    Registered Users, Registered Users 2 Posts: 14,009 ✭✭✭✭wnolan1992


    I is so confused right now. It told me on Friday that the password change had been successful, yet I just logged into my email there with my old password. :\


  • #20
    Jester252
    Registered Users, Registered Users 2 Posts: 5,533 ✭✭✭Jester252


    Go UL


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