HKC Secure Watch Fault

PedroC · 18-02-2012 05:01PM #1

Hi,

I had a Battery Fault on HKC secure watch alarm panel so switched off mains and installed a new battery.

Now I'm getting a Memory Fault but everything seems to work ok.

Any idea what the memory fault means and how to clear it?

I don't have engineer code.

Thanks,
Peter.

altor · 18-02-2012 08:16PM

PedroC wrote: »

Hi,

I had a Battery Fault on HKC secure watch alarm panel so switched off mains and installed a new battery.

Now I'm getting a Memory Fault but everything seems to work ok.

Any idea what the memory fault means and how to clear it?

I don't have engineer code.

Thanks,
Peter.

What is displaying on the keypad when you try to set the system?

PedroC · 18-02-2012 08:22PM

It's sets as normal. Fault light is lit.
When disarming it displays "Memory Error" and then back to "Ready to Arm".

altor · 18-02-2012 08:25PM

PedroC wrote: »

It's sets as normal. Fault light is lit.
When disarming it displays "Memory Error" and then back to "Ready to Arm".

Can you power the system down and back up and see if the fault clears?

PedroC · 18-02-2012 08:27PM

Do you mean take it off mains and batttery?
Would I have to re-program zones if I did that?

altor · 18-02-2012 08:29PM

PedroC wrote: »

Do you mean take it off mains and batttery?
Would I have to re-program zones if I did that?

Yes, mains and battery. The system will keep its settings once the link in the PCB has not being removed.

PedroC · 18-02-2012 08:32PM

Thanks. I'll give it a go now.

altor · 18-02-2012 08:33PM

PedroC wrote: »

Thanks. I'll give it a go now.

Let us know how you get on.

PedroC · 18-02-2012 08:41PM

That worked a treat. Fault light off and no error message.
Thanks a million for that.

altor · 18-02-2012 08:49PM

PedroC wrote: »

That worked a treat. Fault light off and no error message.
Thanks a million for that.

Your welcome, any other problems let us know.

HKC Secure Watch Fault

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