How to contact E Bay Ireland

gerard52 · 2012-01-18 17:09:02

Hi, Can anyone tell me if it is possible to 'speak' to a real person in customer support in EBay Ireland. I've lost both user name & password and have spent hours on their web site and tried the 'forgot your user id etc..' but it's a total wast of time. It tells me to re register if you cannott access the account but when…

18-01-2012 06:09PM

#1

gerard52

Registered Users, Registered Users 2 Posts: 13 ✭

Join Date: January 2007

Posts: 7

Hi,

Can anyone tell me if it is possible to 'speak' to a real person in customer support in EBay Ireland.

I've lost both user name & password and have spent hours on their web site and tried the 'forgot your user id etc..' but it's a total wast of time.
It tells me to re register if you cannott access the account but when i try i get the message 'this email is already registered'...

Total nightmare......any suggestions please.

Thanks

0

Comments

#2 18-01-2012 06:34PM

Techno_Toaster

Registered Users, Registered Users 2 Posts: 325 ✭✭

Join Date: May 2011

Posts: 296

You'll get more of a response here

http://www.boards.ie/vbulletin/forumdisplay.php?f=583

0
#3 18-01-2012 06:35PM

Guill

Registered Users, Registered Users 2 Posts: 3,332 ✭✭✭

Join Date: March 2009

Posts: 3221

What is your mothers maiden name?

0
#4 18-01-2012 07:13PM

CrazyRabbit

Registered Users, Registered Users 2 Posts: 8,659 ✭✭✭

Join Date: November 2006

Posts: 8237

Good luck. From experience, they have the absolute worst customer service ever. Closely followed by Paypal.

I've not been able to use my ebay account for 3 years. My password gets instantly revoked as soon as I log in (even after a reset/change password). They point blank refuse to help stating that they believe I am 'accessing the account without authorisation of the account owner'.

I don't think they have phone support. You just have to use their help support site to submit a ticket.

0
#5 18-01-2012 08:02PM

gerard52

Registered Users, Registered Users 2 Posts: 13 ✭

Join Date: January 2007

Posts: 7

Thanks Techno , i'll give it a go...

0
#6 18-01-2012 08:03PM

John Doe1

Registered Users, Registered Users 2 Posts: 2,921 ✭✭✭

Join Date: June 2011

Posts: 2767

You follow the yellow brick road...

0
Advertisement
#7 18-01-2012 08:06PM

biko

Registered Users, Registered Users 2 Posts: 81,060 ✭✭✭✭

Join Date: July 2005

Posts: 75468

What toaster said.

0

This discussion has been closed.