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Leupold Customer Service

  • 09-01-2012 05:07PM
    #1
    No6
    Registered Users, Registered Users 2 Posts: 2,489 ✭✭✭


    I had my young fella out over christmas and we were sighting in the .270. I managed to loose the top turret cap for my Leupold scope. The only replacement I could find on the net was in New Zeland, so I emiled Leupold in the states about wehre to buy new ones, got an email back from their European sales manager looking for the type of cap and scope and my address to send me a new one. I arrived home today and there it was and it cost me not a red cent!! They just went up several notches in my estimation!!!:D


Comments

  • #2
    deerhunter1
    Registered Users, Registered Users 2 Posts: 2,791 ✭✭✭deerhunter1


    No6 wrote: »
    I had my young fella out over christmas and we were sighting in the .270. I managed to loose the top turret cap for my Leupold scope. The only replacement I could find on the net was in New Zeland, so I emiled Leupold in the states about wehre to buy new ones, got an email back from their European sales manager looking for the type of cap and scope and my address to send me a new one. I arrived home today and there it was and it cost me not a red cent!! They just went up several notches in my estimation!!!:D

    nice one, good on them, cannot beat the USA for customer service.


  • #3
    arrowloopboy
    Registered Users, Registered Users 2 Posts: 1,154 ✭✭✭arrowloopboy


    Have one of their range finders for 5 year,it got damp and abused quite a bit and stopped working after 3 year,was in the states for a few weeks so brought it with me and posted it to them and they sent me a brand new ,superior model and charged me absolutely nothing:D,imagine that happening here:eek::eek::eek:.


  • #4
    tac foley
    Registered Users, Registered Users 2 Posts: 5,500 ✭✭✭tac foley


    I'm VERY lucky, as we stay not far from the Leupold factory in Beaverton when we are in Oregon. As you say, it's a walk-in service there, right on the spot, and there is absolutely nothing better on the planet than that. Happily, my couple of Leupold scopes have never been a bother, but I know that if they were, I'm a ten minute MAX-ride from their front door.

    tac


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