Sky HD output not working

pbarr · 15-12-2011 12:45PM #1

After a flash of lightening yesterday which tripped the tripswitches in the house the HD output on my Sky HD box has stopped working. It is ok through the scart. It must have become disabled by the power surge and I wonder does anyone how to reenable it before I ring Sky.

John mac · 15-12-2011 10:56PM

have you tried rebooting the box?

also have you checked the sky box is still set to output via hdmi,

have you tried another hdmi lead from blu-ray player/ps3/xbox.

pbarr · 15-12-2011 11:42PM

John mac wrote: »

have you tried rebooting the box?

also have you checked the sky box is still set to output via hdmi,

have you tried another hdmi lead from blu-ray player/ps3/xbox.

I tried rebooting and the HD Resolution Output is set to 1080i which I presume is right but I'll try a different lead tomorrow, just in case. I haven't used the hdmi connection for a while as the tv was just switched on and off on the scart so it may not have anything to do with the lightening at all. It could have been faulty for a few days and I just didn't notice.

kbell · 16-12-2011 12:43AM

Could be a fault on the tv also.

pbarr · 16-12-2011 12:47AM

kbell wrote: »

Could be a fault on the tv also.

Theres 2 other devices connected via hdmi and they are ok, I stuck the Sky one in to one of them still wouldn't work.

pbarr · 16-12-2011 11:23PM

Just to update, its not the cable so rang Sky and they are sending out an engineer next week. I'm ok as only have box less than a year.

Sky HD output not working

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