oil man trespassing

Tayla · 04-12-2011 12:14AM

tnynll wrote: »

im not trying to be rude but tayla is right im annoyed my fence was broke and i wasnt even called to see if i was near to let them in

That's the thing about boards, if someone does something to you, breaks your stuff, treats you unfairly etc. the majority will always blame you! Of course if it was their own fence it'd be different............

ninjasurfer1 wrote: »

Sell the oil..
ring oil company on Tuesday asking where your delivery is..
..
Profit?

I like your style!

Nodster · 04-12-2011 12:14AM

When ordering your delivery, did you make it clear for the driver to phone you when he arrived? A simple request would've saved all this hassle

up for anything · 04-12-2011 12:15AM

marvsins wrote: »

The fact that you have ordered oil is surely you giving them consent to put oil in your tank, therefore consent to enter your property.

That is silly.

If I order a home delivery from a supermarket and they find it convenient to deliver at a different time than we agreed and I'm not home when they get there does that give them the right to break and window and leave the stuff on the kitchen table?

2 stroke · 04-12-2011 12:15AM

Biggins wrote: »

There is other oil companies.

And they talk to each other about bad customers.

Biggins · 04-12-2011 12:16AM

salonfire wrote: »

It's people like the OP that make working in customer service the most degrading, demoralising job known to man.

Every one has the right to purchase an item without having to accept criminal damage as an unwanted part of the deal.

Its because some let these damages to unmentioned that those doing the damage, will carry on doing same elsewhere without a care in the world.

Next time it could be your property and a valuable animal of some kind might escape to boot and even cause more chaos!

The mentality of some people daily astound me.

ballsymchugh · 04-12-2011 12:16AM

op is presuming the oilman broke the fence. i mean, it could've been biggins.
hey biggins, can you vouch for your whereabouts after the oil was delivered?!!!:P

what kinda fence has slates anyway?

Red21 · 04-12-2011 12:17AM

tnynll wrote: »

and finally what will i do since the f@@ker who put my oil in broke my bloody fence??? i haven't paid yet and i feel like i shouldn't until i get some answers and a new fence

You havn't said how much oil was delivered. A full tank! that's a possible 700/800 euros worth that you have decided not to pay. If the fence broke because someone hoped over it, it must a been a sh!tty fence.
Why not ring them get them to take back the oil and tack up that fence.

Biggins · 04-12-2011 12:17AM

2 stroke wrote: »

And they talk to each other about bad customers.

So we should live in fear of that or them?

Fcuk that and fcuk them!

If they want the business, they will behave/work without creating damage.

Tayla · 04-12-2011 12:18AM

2 stroke wrote: »

And they talk to each other about bad customers.

Oh no, is he going to be blacklisted from getting oil forever :eek:

Biggins · 04-12-2011 12:19AM

ballsymchugh wrote: »

op is presuming the oilman broke the fence. i mean, it could've been biggins.
hey biggins, can you vouch for your whereabouts after the oil was delivered?!!!:P

Bed - sick for the last few days.

Tayla · 04-12-2011 12:19AM

Red21 wrote: »

You havn't said how much oil was delivered. A full tank! that's a possible 700/800 euros worth that you have decided not to pay.

He never said he had decided not to pay, he said he felt like he shouldn't until he got some answers and his fence fixed.

2 stroke · 04-12-2011 12:22AM

2 stroke wrote: »

I would contact the company and complain about the broken fence but if you start complaining about trespass you could have trouble getting deliveries in future.

As I said above, complain about the fence not the trespass.

up for anything · 04-12-2011 12:23AM

Red21 wrote: »

You havn't said how much oil was delivered. A full tank! that's a possible 700/800 euros worth that you have decided not to pay. If the fence broke because someone hoped over it, it must a been a sh!tty fence.
Why not ring them get them to take back the oil and tack up that fence.

Two answers to that.

Not necessarily - have you felt the weight of the hose they use and he could have been a big, fat, athletic fecker.

So what if the fence was ****ty - all the more reason not to try and scale it carrying a hose. Not everybody can afford to fix up their property at the moment - more reason to respect it.

Unfortunately, I can believe the reaction a simple question here has gotten.

Birdie086 · 04-12-2011 12:23AM

lodge a complaint and subtract the amount of the damage done to the fence from the bill

syklops · 04-12-2011 12:24AM

tnynll wrote: »

ill put it like this 2 full slates are broken now and they were solid when i left for work today

Slates? In a fence?

Chris Doherty · 04-12-2011 12:25AM

tnynll wrote: »

hello lads and lady's i want to ask a question to all the fellow boards members its a long one so bare with me i ordered oil yesterday from a company <who shall remain nameless> and they advised that they will deliver it on Monday anyway today i come home from work with an invoice in my door and my oil tank full.now my back gate was locked and my dog was in my garden so its clear they jumped my fence to put oil in and now a couple of things i want to know

are they legally allowed to come onto my property when im not there?

would i have been liable if said oil man got bitten by my dog ??

and finally what will i do since the f@@ker who put my oil in broke my bloody fence??? i haven't paid yet and i feel like i shouldn't until i get some answers and a new fence

Get a quote for the repair of the fence, If you are renting tell the landlord, Phone the oil company and tell them you will be making a deduction from the payment.

Dave147 · 04-12-2011 12:27AM

Agree with the OP here, seems reasonable enough and annoyed that his fence was broken. It only takes a simple phone call from the oil man, instead he allegedly broke the fence and potentially could have been seen as a trespasser by the OPs dog and attacked, hope they pay for your fence mate.

Fbjm · 04-12-2011 12:27AM

OP, that's how oilmen deliver it to my house. No amount of giving out is going to get the majority onto your side here. If the fence was that big of a deal ring up and say it.

recyclebin · 04-12-2011 12:28AM

Talk to the oil company and see what they say?

If they don't knock a few quid off the bill then send them an invoice for the repair of the fence with a few photos of broken fence. Pay for the oil minus the repair costs. Simple.

mickdw · 04-12-2011 12:28AM

Birdie086 wrote: »

lodge a complaint and subtract the amount of the damage done to the fence from the bill

If its kinda obvious that the damage was caused by oil man, i.e. in a location that he would have rested the hose or jumped across, you should get a repair quote, deduct this amount from the oil bill, send off the cheque for the reduced amount together with a copy of repair quote and a few lines in explaination then see where it goes from there.

Biggins · 04-12-2011 12:30AM

Birdie086 wrote: »

lodge a complaint and subtract the amount of the damage done to the fence from the bill

Yep, and if they mention they are going sure for the full amount, you state your case that under "Trespass ad Initio" and subsequently the Criminal Damage Act 1991 (that it is a crime to damage, destroy, deface, dismantle, render unrepairable or subsequently unfit for use, prevent or impair any property) you can seriously counter-sue their asses off for a much bigger amount, not just for the repair of the item itself but in also punitive damages.

You can be sure the bosses will sit up and listen if their asses is in trouble!

04-12-2011 12:32AM

all i can say is thanks for all your help and advice alot of people seem to understand what im saying i just wanted oil not a broken fence and possilbe lawsuit

Biggins · 04-12-2011 12:37AM

tnynll wrote: »

all i can say is thanks for all your help and advice alot of people seem to understand what im saying i just wanted oil not a broken fence and possilbe lawsuit

It is a shame.
If we brought a car into a garage for a service and it came out with a few dents, I'm sure many would be equally upset.
We expect to get what we ask and pay for, a decent service.
There are others out there that are willing to provide that "legal duty of care" towards their customers - this oil company legal agents (their truck workers) don't seem to be living up to an acceptable standard of even normal care.

JMSE · 04-12-2011 12:43AM

slates? on a fence? get outta here

:D:D

Ok you have to get into the mind of a GOOD truck driver here, hes not your average office worker or bus driver. He/she doesnt have defined hours and is uber-flexible in the hours of the day that he will spend at work that day. He won't ring the boss every time he has a problem, like a puncture, a flat battery, a barking dog, a locked gate, a boiler that needs bleeding. He wont ring the customer every time he finds he has time to get the goods to them earlier than they expected (what driver does, you'd expect them to be happy about it). Hes the most flexible and adaptable worker you will ever meet, he is used to people ordering late and probably presumed you did too and that you were empty.

Trespassing? get outta that garden!!!!! I'll have a tenner that the oil company's t&c's state that an order can be executed anytime and without notice.

JMSE · 04-12-2011 12:47AM

Biggins wrote: »

It is a shame. We expect to get what we ask and pay for, a decent service.

What a load! Customer got great service, lawsuits not required, just a few slates will knock the oilman back about 5euro

Wheres the pics of this slatted fence?

Biggins · 04-12-2011 12:49AM

JMSE wrote: »

slates? on a fence? get outta here :D:D

Ok you have to get into the mind of a GOOD truck driver here, hes not your average office worker or bus driver. He/she doesnt have defined hours and is uber-flexible in the hours of the day that he will spend at work that day. He won't ring the boss every time he has a problem, like a puncture, a flat battery, a barking dog, a locked gate, a boiler that needs bleeding. He wont ring the customer every time he finds he has time to get the goods to them earlier than they expected (what driver does, you'd expect them to be happy about it). Hes the most flexible and adaptable worker you will ever meet, he is used to people ordering late and probably presumed you did too and that you were empty.

Trespassing? get outta that garden!!!!! I'll have a tenner that the oil company's t&c's state that an order can be executed anytime and without notice.

The customer is not responsible about how the workers conditions are. If the worker has a problem with them, its their job to raise them.
Not every single customer.

Also again, unless the purchaser has legally by express permission PREVIOUSLY that their property could be entered, later T&C supplied as they sign something, does not invalidate and/or allow for any damage done.
Show one T&C contract that says you must accept any damage done in the course of supplying oil.

Biggins · 04-12-2011 12:50AM

JMSE wrote: »

What a load! Customer got great service, lawsuits not required, just a few slates will knock the oilman back about 5euro

Wheres the pics of this slatted fence?

Great service? Damage to property! Kop-on!

rainbowtrout · 04-12-2011 12:58AM

The OP still hasn't proved it was the oil man..

I'd be more concerned about the compensation culture being bandied about here, that lawsuits and criminal acts are being quoted, when if it was indeed the oil man that broke the fence, that he did it most likely by accident, and not intentionally, and this is something that the OP could probably sort out by phoning the company instead of ranting about it online.

I also suspect that to get the majority of their orders completed on a day to day basis that a lot of oil men have to climb fences and jump walls because home owners aren't home etc. If they spent their day ringing every customer that wasn't home, and sat outside their house waiting because they said 'I'll be there in 5 minutes' and arrive an hour later, that very few deliveries would actually get to their destination, and there would be a whole other rant on here about 'oil men who never deliver, despite the oil being ordered days ago'.

staker · 04-12-2011 12:58AM

JMSE wrote: »

I'll have a tenner that the oil company's t&c's state that an order can be executed anytime and without notice.

I wouldn't imagine there's anything signedby the customer,just a telephone order.
OP you need to contact the oil company regarding the fence Any reputable business should cover the costs of repair if indeed they caused the damage.
Did they ask you for a daytime contact number ?

Biggins · 04-12-2011 01:05AM

rainbowtrout wrote: »

The OP still hasn't proved it was the oil man..

I'd be more concerned about the compensation culture being bandied about here, that lawsuits and criminal acts are being quoted, when if it was indeed the oil man that broke the fence, that he did it most likely by accident, and not intentionally, and this is something that the OP could probably sort out by phoning the company instead of ranting about it online.

I also suspect that to get the majority of their orders completed on a day to day basis that a lot of oil men have to climb fences and jump walls because home owners aren't home etc. If they spent their day ringing every customer that wasn't home, and sat outside their house waiting because they said 'I'll be there in 5 minutes' and arrive an hour later, that very few deliveries would actually get to their destination, and there would be a whole other rant on here about 'oil men who never deliver, despite the oil being ordered days ago'.

I already stated the OP would have a major problem proving it was the oil man.
However if neighbours can state no one else was in the area at the time it happened, their case is strengthened.

The OP is concerned about the damage done. Lets be real, so would the rest of us if something we own was damaged by people.

Its the job of the worker to do their job right (Its what they are earning a wage for?), not the job of every customer to hope that they do so!
...But sadly they must because of fools causing damage in the course of their daily work.

oil man trespassing

Comments