ulsterbank bankline

whelan1 · 26-11-2011 07:36AM #1

as a business customer with ub , i have bankline as my internet banking , wtf it is unavailable every second saturday, i need to watch my account to see whats happening in it, i pay €19 a month , its really starting to annoy me,surelyif they have maintenance to do they could do it during the night:mad:

unclebill98 · 26-11-2011 12:21PM

Thats odd.

Defo not a good thing tbh, can you call bank line support to get answers? Call the person in charge of your account and complain. Push for a refund for a month.

whelan1 · 26-11-2011 01:12PM

have tried the 2 helpline numbers and they are office hours only , hardly a consistent service imo... had to drive 5 miles to get a mini statement this morning as bankline is still down

Smcgie · 26-11-2011 01:16PM

Ahh that's nothing BOI business banking is just hilarious. If you want to move from UB don't go near BOI.

whelan1 · 27-11-2011 09:43AM

still not working today:mad:

wmpdd3 · 27-11-2011 01:19PM

Print out the details of AIB online banking and tell them you are leaving if this isnt sorted out. For a personal customer that would be crap, for a business it's not worth the money you paying for it.

whelan1 · 27-11-2011 03:28PM

its working now, but i dont need this crap, should be able to go on it anytime imo

unclebill98 · 27-11-2011 03:52PM

I'd kind of agree, seek at least a month refund while saying that your looking at other banks online facilities, threaten will get you no where.

Use aib as an example cause it's a lot better than the rest.

Charity2020 · 27-11-2011 03:54PM

whelan1 wrote: »

have tried the 2 helpline numbers and they are office hours only , hardly a consistent service imo... had to drive 5 miles to get a mini statement this morning as bankline is still down

I agree. This level of service can be very annoying.

ulsterbank bankline

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