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Customers that throw a fit - Don't be that guy.

2

Comments

  • #32
    Urquell
    Registered Users, Registered Users 2 Posts: 161 ✭✭Urquell


    If he couldnt get Leisure Suit Larry .....?


  • #33
    Free ball.
    Closed Accounts Posts: 12 ✭Free ball.


    JoeyJJ wrote: »
    I had someone treaten to kill me and burn my house down and they knew where I lived when working in a pub, also had a pool ball thrown at my head in same pub. Few other things equally as bad or worse that I won't go in to. Not the greatest job in the world for a 18 year old back in the day.


    Free ball ?


  • #34
    Hammer Archer
    Moderators, Sports Moderators, Paid Member Posts: 11,942 Mod ✭✭✭✭Hammer Archer


    There's many a gem in here
    http://www.boards.ie/vbulletin/showthread.php?t=2055527204

    Worst I got was an African woman screaming that I was a racist. She had asked for 086 credit and I asked was it O2 credit she wanted. Came in 5 minutes later screaming the place down saying her number was 086 but her provider was Meteor.
    We didn't give refunds on phone credit as she could have easily used it so that apparently made me a racist :o


  • #35
    Chuck Stone
    Closed Accounts Posts: 13,029 ✭✭✭✭Chuck Stone


    I used to like listening to repetitive music, wearing bright colours in dark rooms, and swallowing pills.

    I blame Pac-man.


  • #36
    bleg
    Registered Users, Registered Users 2 Posts: 5,847 ✭✭✭bleg


    Middle aged women + codeine addiction + new codeine regulations = hell.


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  • #37
    bodhrandude
    Registered Users, Registered Users 2 Posts: 13,325 ✭✭✭✭bodhrandude


    Jaxxy wrote: »
    While working in post offices I witnessed some temper tantrums of epic proportions. People threatening to kill me, hurt me if I didn't give them x, y or z, one individual even waited outside for me for two hours until I closed. Never come between certain people and their social welfare payments! :D

    Someone once called and reported me to customer services because I'd refused to provide a service that I was "contractually obliged" to provide. Meaning individual in question insisted that I lick his stamp for him and individual in question was told to **** off. Good times!

    I actually seen a few people loose it at the post office last Monday, they couldnt get their dole money because they forgot to bring ID.

    If you want to get into it, you got to get out of it. (Hawkwind 1982)



  • #38
    mackg
    Registered Users, Registered Users 2 Posts: 3,938 ✭✭✭mackg


    Chuck Stone wrote: »
    I used to like listening to repetitive music, wearing bright colours in dark rooms, and swallowing pills.

    I blame Pac-man.

    I got in a load of trouble for trashing rented houses when i was younger, i blame Rampage World Tour.


  • #39
    Local-womanizer
    Registered Users, Registered Users 2 Posts: 3,798 ✭✭✭Local-womanizer


    bodhrandude wrote: »
    I actually seen a few people loose it at the post office last Monday, they couldnt get their dole money because they forgot to bring ID.

    Ha,seen this happen the other day, no photo,ID no dole. Some travellers didn't take kindly to it and went off on one. The best thing was that anyone looking for dole with no photo ID had to have a nice long chat with some folks from the Social Welfare office to ascertain who they were.

    :pac: :pac:


  • #40
    ShadowHearth
    Registered Users, Registered Users 2 Posts: 22,911 ✭✭✭✭ShadowHearth


    At my first workplace in Ireland:

    I was still 19 and just learning chefing. I was put in carvery and I was doing prety well.
    Some fella in his 40s came up and asked for roast beef. I gave him really nice slices ( that hotel wasn't cheap bastords, portion I had to give we're really fair ), but he asked more. Okay... Gave him extra slice. He asked more again... Okay... There were about 3 portions of meet there already.
    Would you like veg sir?
    Yes, everything.
    So same way he got me with meat I putted about 3 portions of veg and potatoes on it... ( 7 scoops of potatoes, cheese potatoes, broccoli, pure etc..) I was looking where to put the last scoops of potatoes as plate was full of food and no space at all. Like a freaking tower of beef and potatoe...
    I just looked at him and gave him his plate. He looked at me like I was a scumbag. Then walked to mananger and said: look at this plate, it's not dinner! It looks like dogs food!
    I walked away back to the kitchen and mananger came after few minutes: " if someone like this comes in and takes a piss like that, then just start putting food on next plate so we charge double, he was a scumbag anyway, don't worry about him".


  • #41
    Overheal
    Registered Users, Registered Users 2 Posts: 86,683 ✭✭✭✭Overheal


    Cawcheen wrote: »
    I work in a bar and a woman gave me a tenner to pay for 2 drinks and i gave her back the correct change. She went baloobas saying she gave me a fifty. I told her i was 100% sure it was only €10 and tottered off back to the till to double check. Sure enough i went back to the til and there were a pile of credit card receipts over the €50 slot in the til and if she had given me a fifty it would have been on top of them so i held my ground.

    She still insisted on the money being a fifty and started giving out stink to me so i went and got the manager to have a look at the cameras and sure enough it was €10 she gave me. Now i understand that these sort of misunderstandings happen all the time but her and her partner were pure fcuking cunts to me while i was doing my best to sort out the situation. Trying to undermine me by asking me was i new to the job, how old was I and basically questioning my competence at my job.

    When it turned out they were in the wrong, i received NO apology :mad: and was only met a stare of loathing.

    Worst thing was when this happened it was 6.15 and i was supposed to be finished at 6! It shouldnt have been me! :P

    OP you were probably looking for a more vicious story like your own where teeth were threatened to be broken and where it was about a product but this was the only story I have and i wanted to tell it!! :pac:
    Had that happen before. Best practice always declare the total you're charging, and when you take the cash, actually say "Out of twenty" etc.


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  • #42
    Angelandie
    Registered Users, Registered Users 2 Posts: 225 ✭✭Angelandie


    I work in a bar/restaurant and at least once a month I get fierce abusive when the bar closes/ or the person is told their not being served anymore... but the worse people are the grumpy fecks who come down for breakfast hungover, 5 mins before the breakfast buffet closes and tear strips off the breakfast waiter because its not included in their room rate/ is self service/ they sat at a dirty table despite nearly every other table being clean... People are just crazy!


  • #43
    Dudess
    Closed Accounts Posts: 37,214 ✭✭✭✭Dudess


    Oh god I can't read this thread any more - the amount of hateful ***** out there is depressing... :(


  • #44
    Jaxxy
    Registered Users, Registered Users 2 Posts: 4,297 ✭✭✭Jaxxy


    On a side note, has anyone ever witnessed another customer abusing someone and stepped in, even though you yourself were not involved?

    I remember once having to retain a children's allowance book (popped up on my screen to do so and contact SW) and the man who was collecting it (it was his wife's book) threw an absolute fit. Pulled the racist card, spat on the glass separating us, called me a bitch. Then another man I'd never seen before stepped up to him and told him if he didn't stfu that he'd knock all of his teeth out so he'd never be able to speak to anyone else in such a manner again. I always thought that was pretty awesome.


  • #45
    Dudess
    Closed Accounts Posts: 37,214 ✭✭✭✭Dudess


    Yeah Jaxxy, I've seen that happen - not something as class as that, but I did see a woman calling a manager to intervene while some poor young one was being ripped to shreds. And the manager did, thankfully.

    A guy with barely any English once kept yelling "You ****ing ****" to me over and over on the phone, but it was too hilarious to be upset by it. :pac:


  • #46
    cml387
    Registered Users, Registered Users 2, Paid Member Posts: 9,431 ✭✭✭cml387


    Dudess wrote: »
    Oh god I can't read this thread any more - the amount of hateful ***** out there is depressing... :(


    You should have a look at the "Cries Of Retail" thread in Ranting and Raving.

    I'm a nice guy but since reading that I go out of my way to be nice to retail staff. Even a smile and a thanks seems to be enough to make their day,which is sad.

    It's one feature of the human zoo which does not make pleasant reading.


  • #47
    Jaxxy
    Registered Users, Registered Users 2 Posts: 4,297 ✭✭✭Jaxxy


    Dudess wrote: »
    Yeah Jaxxy, I've seen that happen - not something as class as that, but I did see a woman calling a manager to intervene while some poor young one was being ripped to shreds. And the manager did, thankfully.

    This makes me glad, especially if the manager wasn't a sniveling runt. You know the types that apologise on a staff member's behalf, even though it's quite obvious that the staff member did nothing wrong and took the abuse quietly. I hate those. :mad: *shakes fist*
    cml387 wrote: »
    I'm a nice guy but since reading that I go out of my way to be nice to retail staff. Even a smile and a thanks seems to be enough to make their day,which is sad.

    I often say that it costs nothing to say a simple "please" or "thank you" and it gets you so, so far.

    Thank fook I don't work in retail anymore.


  • #48
    SeaFields
    Registered Users, Registered Users 2 Posts: 6,551 ✭✭✭SeaFields


    Jaxxy wrote: »
    On a side note, has anyone ever witnessed another customer abusing someone and stepped in, even though you yourself were not involved?

    I have done a few times (probably because I work in retail myself). The usual middle aged gobsh!te taking out their bad day on some young girl/lad on a counter. Just saying something along the lines of "will you ever cop on to yourself. Its hardly that persons fault. Ask for the manager if you got such a problem". Its enough to shut them up. If they play the none of your business card tell them it is your business because your next in line and they are holding you up.


  • #49
    Dudess
    Closed Accounts Posts: 37,214 ✭✭✭✭Dudess


    Jaxxy wrote: »
    This makes me glad, especially if the manager wasn't a sniveling runt. You know the types that apologise on a staff member's behalf, even though it's quite obvious that the staff member did nothing wrong and took the abuse quietly. I hate those. :mad: *shakes fist*
    Yeah, spineless weasels.

    My friend's cousin got fired on the spot in front of a bunch of customers for something piss-poor - I had to verify that my friend was being totally honest :pac: but she was adamant it happened.
    The prick who fired the girl though was caught with his hand in the till not too long afterwards. :D \o/


  • #50
    mojesius
    Registered Users, Registered Users 2, Paid Member Posts: 4,431 ✭✭✭mojesius


    cml387 wrote: »
    You should have a look at the "Cries Of Retail" thread in Ranting and Raving.

    I'm a nice guy but since reading that I go out of my way to be nice to retail staff. Even a smile and a thanks seems to be enough to make their day,which is sad.

    It's one feature of the human zoo which does not make pleasant reading.


    It's true, basic manners and a smile go a long way. I can't think of one customer off the top of my head. In retrospect, a decade spent in the hospitality industry was one long, bad customer. It has seriously made me doubt the idea of having kids.

    Also, never did it myself, but I have seen the wrath of p*ssed off waiting and bar staff inflicted on rude customers' drink and food. Pretty bad stuff.
    I'll stress it again; manners go a very, very long way. ;)


  • #51
    triseke
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭triseke


    I work in retail, and yes, as a poster above said, nothing makes my day like basic manners. So many people treat you like something they scrape off their shoe, that when someone says "please/thank you" and smiles, it makes me believe in humanity again :pac:


    Had a customer come into me several weeks ago, screaming at me that his coffee machine was faulty and that I had to fix it asap, even though they have to be sent back to the manufacturers. He wouldn't listen to anything I was saying, calling me "stupid" and "a dumb little girl". Shouting at me on the shop floor etc etc.Very embarrassing, but my manager spotted it and saved me!


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  • #52
    jockeyboard
    Registered Users, Registered Users 2 Posts: 783 ✭✭✭jockeyboard


    I used to work in a large supermarket and this woman tried to bring back an out of date packet of yogurts.....that were from a different supermarket (own brand label).

    She shouted and screamed and insisted she has bought them from our place......

    Needless to say the staff fell around the place laughing :)


  • #53
    AgileMyth
    Closed Accounts Posts: 3,746 ✭✭✭AgileMyth


    I got shouted at last night for not selling a woman a bottle of wine after ten o clock. She physically moved a barrier to get the bottle in the first place and still pleads ignorance at the till.

    I do not set or agree with the laws of this country.


  • #54
    Dudess
    Closed Accounts Posts: 37,214 ✭✭✭✭Dudess


    I'd say working in a chemist with all those morons coming in and blaming the sales assistants/pharmacists for the laws that they didn't set, must be a delight. :pac:


  • #55
    flutterflye
    Registered Users, Registered Users 2 Posts: 3,538 ✭✭✭flutterflye


    We went into it a good bit in psychology.
    Apparently, violent video games can prime you for aggression in the short term, but there is absolutely no evidence that it directly causes anger, or violent behaviour, either in the short or long term.


  • #56
    flutterflye
    Registered Users, Registered Users 2 Posts: 3,538 ✭✭✭flutterflye


    My husband used to work in a pharmacy in Dun Laoghaire, and he used to dread methadone day!


  • #57
    Gophur
    Closed Accounts Posts: 1,921 ✭✭✭Gophur


    cml387 wrote: »
    You should have a look at the "Cries Of Retail" thread in Ranting and Raving.

    .........

    Where's that?


  • #58
    cml387
    Registered Users, Registered Users 2, Paid Member Posts: 9,431 ✭✭✭cml387


    Gophur wrote: »
    Where's that?

    Here you go


    Read it and weep.


  • #59
    Gophur
    Closed Accounts Posts: 1,921 ✭✭✭Gophur


    cml387 wrote: »
    Here you go


    Read it and weep.

    Can't access it. Never mind.


  • #60
    strobe
    Closed Accounts Posts: 7,872 ✭✭✭strobe


    Overheal wrote: »
    Which doesn't do much to allay the PC Brigade about video games[...]
    Dudess wrote: »
    :confused:

    The puzzling assertion that it's the PC brigade which links violence to video-games aside[...]

    :D

    As soon as I read the opening gambit of Overheal's post there my first thought was "I wonder how soon Dudess will be along to take issue with that?" It's like your bat signal or something. :pac:

    (51 mins btw.)


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  • #61
    TheZohanS
    Closed Accounts Posts: 11,581 ✭✭✭✭TheZohanS


    flutterflye wrote: »
    My husband used to work in a pharmacy in Dun Laoghaire, and he used to dread morphine day!

    Methadone day is even worse!


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