Watch a programme off sky+ box saved on previous account.

Hi all,

I am using my parents old sky+ box. There is a programme in the planner that featured my brother on tv.

When they closed their account I took their sky+ box as a replacement for my standard box.

The problem is I can't watch the programmes that were already saved on the planner. I assume this is because it's a different viewing card/account than was used to make the recording.

QUESTION: Is there a way to view (or export) this programme?



ps. My parents have since reconnected to sky but I assume this will be a new account and new viewing card so I assume it won't work with their new viewing card.



Suggestions welcome