BlackVPN iPad Setup

Radharc na Sleibhte · 11-08-2010 09:16PM #1

I signed up to Black VPN this evening and when I tried to log in to my account its coming up "You were disconnected by the communication device. Try reconnecting. If the problem persists, verify your settings."

I wouldn't be that savvy but I have triple checked and checked again and I definitely have all the info in correctly (afaik).

Does anyone know what the problem might be?
No word back from BlackVPN support.

culabula · 12-08-2010 12:50AM

MikeySligo wrote: »

I signed up to Black VPN this evening and when I tried to log in to my account its coming up "You were disconnected by the communication device. Try reconnecting. If the problem persists, verify your settings."

I wouldn't be that savvy but I have triple checked and checked again and I definitely have all the info in correctly (afaik).

Does anyone know what the problem might be?
No word back from BlackVPN support.

Almost certainly a router setting, preventing it. For example I can use mine fine with 3IRL or Tre Italia or indeed Eircon, but am blocked at home by TalkTalk UK.

WhatsGoingOn2 · 11-09-2010 11:10PM

culabula wrote: »

Almost certainly a router setting, preventing it. For example I can use mine fine with 3IRL or Tre Italia or indeed Eircon, but am blocked at home by TalkTalk UK.

I have the same issue. I can connect to BlackVPN using my laptop, but not with my iPhone. I can connect if I connect using Edge or 3g first, unfortunately the reception on the iPhone where I live is very bad, so I have only had Edge coverage once to try this.
I originally thought it was a router setting too, but the fact that I can always connect using the laptop means that this is not the case.
BlackVPN support had no idea what is wrong

filo87 · 19-09-2010 10:04PM

I'm having the same problem. Did anyone find a solution?

WhatsGoingOn2 · 07-10-2010 08:21PM

Anyone find a solution yet?

Victor McDade · 31-10-2010 06:02PM

I was having the same problem but a reboot of the router fixed it. If ye haven't tried that yet then give it a go.
Hope it helps

Reganovski · 28-07-2011 10:37PM

Anyone sort this? I just got it there and having the same issue

ROS123 · 15-08-2011 07:21PM

Ditto signed, up for blackvpn. Tried bbc iplayer both the app, it asks do I want to subscribe and the website which says only available in the uk. Any advice please. I have restarted by eircom router.

culabula · 15-08-2011 09:36PM

ROS123 wrote: »

Ditto signed, up for blackvpn. Tried bbc iplayer both the app, it asks do I want to subscribe and the website which says only available in the uk. Any advice please. I have restarted by eircom router.

My advice is to use openvpn instead.

ROS123 · 16-08-2011 05:15PM

culabula wrote: »

My advice is to use openvpn instead.

Got it working, my own fault I was connected to .com iPad server instead of .co.uk. Stupid I know.

culabula · 16-08-2011 07:20PM

ROS123 wrote: »

Got it working, my own fault I was connected to .com iPad server instead of .co.uk. Stupid I know.

Ah, great!

sabauda · 04-09-2011 03:55PM

I am connecting from Italy. The iphone and mac connect perfectly (openvpn) but I the ipad comes up with this error message: "You were disconnected by the communication device. Try reconnecting. If the problem persists, verify your settings."

I'm hoping for a solution. Thanks....

BlackVPN iPad Setup

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