Sky Go (Replacing Sky Mobile TV App)

keith_d99 · 09-06-2011 4:56pm #1

Good news for Sky Sports subscribers and iphone/ipad users .... Sky have dropped their €5 charge to watch sky sports through the mobile tv app

Full Details here

Blazer · 09-06-2011 6:57pm

still charging €10 for non-subscribers....screw u Sky!!!!:mad:

Crackity Jones · 09-06-2011 7:12pm

Just posted this on satellite forum...

The existing sky mobile app is free now for SS1 and SS2 subscribers. Although the App info says it's free, when registering I was billed €6. Rang sky and they refunded no quibbles. Said will have to download new App from 06.07 and accept new T+C's.

copacetic · 09-06-2011 8:49pm

Sc@recrow wrote: »

still charging €10 for non-subscribers....screw u Sky!!!!:mad:

is there anything that people don't think they are entitled to for nothing these days?

Daysha · 09-06-2011 11:55pm

Great news, although reducing the number of registered devices from 4 to 2 is a bit annoying. Hopefully they've fixed that bug on Macs where opening the player on two different browsers on the same laptop counted as two separate devices.

Blazer · 10-06-2011 12:50pm

copacetic wrote: »

is there anything that people don't think they are entitled to for nothing these days?

You obviously haven't followed the sky mobile thread and are unaware of the background to it.. I suggest you aquaint yourself with it before making a stupid remark..let me give you the gist

I and a lot of other people was quite happily paying €7 a month for this when it launched....
Sky then got greedy and decided to increase it to €10...an increase of about 45%...they lost a lot of customers over this.

Crackity Jones · 10-06-2011 12:58pm

Sc@recrow wrote: »

You obviously haven't followed the sky mobile thread and are unaware of the background to it.. I suggest you aquaint yourself with it before making a stupid remark..let me give you the gist

In fairness, he was remarking on the post you made. I also came to the same conclusion but ignored it. Do you really expect someone to know your full history of posting in different threads/forums before they are allowed comment on your glib comment above??

Blazer · 10-06-2011 1:07pm

Yes I do..if you're going to make a smartarse comment have the cop on to know the full story behind it..not just throwing out a glib response for the sake of it..
There's a huge sky mobile thread in this forum..if you've been around long enough you'd have seen it...

kjl · 10-06-2011 2:17pm

Hey Sc@recrow, why don't you take your attitude somewhere else. If you didn't want to sound like an idiot you shouldn't have made your comment out of context.

mickob16 · 10-06-2011 3:56pm

Sc@recrow wrote: »

Yes I do..if you're going to make a smartarse comment have the cop on to know the full story behind it..not just throwing out a glib response for the sake of it..
There's a huge sky mobile thread in this forum..if you've been around long enough you'd have seen it...

Are saying that the only ones allowed to make smartarse comments are the users around a long time and not those new to this??

copacetic · 10-06-2011 5:51pm

Sc@recrow wrote: »

You obviously haven't followed the sky mobile thread and are unaware of the background to it.. I suggest you aquaint yourself with it before making a stupid remark..let me give you the gist

I and a lot of other people was quite happily paying €7 a month for this when it launched....
Sky then got greedy and decided to increase it to €10...an increase of about 45%...they lost a lot of customers over this.

So what? Nothing to do with this thread. The rest of us with sky subs were just subsidising you. Now we get it for free as it should be and you can either pay the extra or not if you dont think it's worth it.

Some people really are in their own little world alright.

Blazer · 10-06-2011 6:04pm

copacetic wrote: »

So what? Nothing to do with this thread. The rest of us with sky subs were just subsidising you. Now we get it for free as it should be and you can either pay the extra or not if you dont think it's worth it.

Some people really are in their own little world alright.

Really? Subsidising us? I fail to see where Sky mentioned that?
Fair enough that anyone with Sky sports get it free...but jacking up the price by 45% to non-subscribers = not a very smart business model..

At least you got something right
"Some people really are in their own little world alright" and you proved you truly are

efb · 10-06-2011 6:08pm

Ladies pls, put the handbags down!

innovation. · 10-06-2011 8:26pm

It says that it will be free up until July 6. Does that mean after that date it will start costing again? If I avail of this offer now, it won't cost me again, right? I'm a Sky Sports subscriber btw.

Jax Teller · 10-06-2011 8:28pm

So free sky sports on my iPad now if youre a sky sports subscriber ?

Dman001 · 10-06-2011 8:50pm

keysersoze_88 wrote: »

So free sky sports on my iPad now if youre a sky sports subscriber ?

Yep, but only Sky Sports and Sky News are available on iOS devices. All the other channels are available for free on either your PC or Mac only.

Brian017 · 10-06-2011 11:14pm

innovation. wrote: »

It says that it will be free up until July 6. Does that mean after that date it will start costing again? If I avail of this offer now, it won't cost me again, right? I'm a Sky Sports subscriber btw.

Yes but you'll have to get the new Sky Go app after july 6th to continue getting the service. it will be still be free but the old app won't work

mbreen2 · 07-07-2011 9:49pm

Just looked on iTunes and can't find the Sky Go app lads. what's the story, did it go live yesterday?

Doodah7 · 08-07-2011 8:11am

mbreen2 wrote: »

Just looked on iTunes and can't find the Sky Go app lads. what's the story, did it go live yesterday?

Have been looking for it also but I guess News International have more pressing concerns at the moment...;)

Berty44 · 08-07-2011 3:37pm

mbreen2 wrote: »

Just looked on iTunes and can't find the Sky Go app lads. what's the story, did it go live yesterday?

The app for the iPhone does not seem to be released yet. You can "sign up " for an email to be informed of when the app is released on the Sky website.

Sky Go for the laptop is up and running and its good as it now has Anytime on it

sharkman · 08-07-2011 5:19pm

FROM SKY :

Sky Go will launch on iPhone, iPad and iPod touch in time for the start of the new Barclays Premier League season and we want to ensure that we deliver the best experience for our customers.

To get ready create your Sky iD username and password at www.skygo.com/signup and visit www.skycom/skygo to register and be one of the first to know when the Free Sky Go App is ready to download.

Don’t forget, Sky Go is now live on laptop, PC and Mac so you can enjoy over 30 live TV channels and thousands of hours of on-demand TV inline with your subscription - absolutely free.

We appreciate that some customers were expecting this to be available earlier and the frustration the delay has caused. We thank you for your patience.
michael-r

Sky Knowledge Advisor

Crackity Jones · 19-07-2011 10:57am

Sky Go iphone and ipad app just launched say Sky. Cant see in App store yet

http://helpforum.sky.com/t5/Using-Sky-Go/Update-on-the-Sky-Go-app-for-iPhone-iPad-and-iPod-touch/m-p/126735

sharkman · 19-07-2011 11:03am

Crackity Jones wrote: »

Sky Go iphone and ipad app just launched say Sky. Cant see in App store yet

http://helpforum.sky.com/t5/Using-Sky-Go/Update-on-the-Sky-Go-app-for-iPhone-iPad-and-iPod-touch/m-p/126735

Here you go : http://itunes.apple.com/gb/app/sky-go/id446086440?mt=8

Crackity Jones · 19-07-2011 11:17am

Yep got it in the Irish store now. great that the channel line up is expanded over the previous App. Having to manage two registered devices is quite restrictive though. Preferred when my Xbox was allowed as well as PC & iphone.

Thedogsgone · 19-07-2011 3:46pm

Can you change your registered devices as you go along or are you stuck with ones you initially registered with?

Brian017 · 19-07-2011 4:34pm

Thedogsgone wrote: »

Can you change your registered devices as you go along or are you stuck with ones you initially registered with?

You can make up to 7 changes per month

Jax Teller · 19-07-2011 5:02pm

Seems very laggy on iPad here no multitasking either .

Crackity Jones · 19-07-2011 5:57pm

Brian017 wrote: »

You can make up to 7 changes per month

Where did you see this? I didnt see any restrictions on changing registered devices mentioned in the 'manage devices' page or the faq.

Daysha · 19-07-2011 6:46pm

I too would like to see where that 7 changes is coming from. It used to be only 1 change a month, and now the new app won't let me watch anything on my iPhone because it says I've made the maximum number of changes (I've made zero changes this month).

copacetic · 19-07-2011 6:54pm

Daysha wrote: »

I too would like to see where that 7 changes is coming from. It used to be only 1 change a month, and now the new app won't let me watch anything on my iPhone because it says I've made the maximum number of changes (I've made zero changes this month).

It's unlimited subject to fair use according to sky forum. You need to login on the sky website to adjust registered devices.

culabula · 19-07-2011 6:57pm

Have to say it's very underwhelming. Thought there might at least be Sky Atlantic available on iPad.

Brian017 · 19-07-2011 7:05pm

Crackity Jones wrote: »

Where did you see this? I didnt see any restrictions on changing registered devices mentioned in the 'manage devices' page or the faq.

from a e-mail i got back from sky:

Dear xxxxxx
Thank you for your email.

Unfortunately the process for having only 2 devices registered is not something that will be short term. We have though increased the amount of changes that you can make in a 7 changes per month.

I can only apologise for the wording in the previous email regarding the issue has mislead you.

Kind regards

Caroleann

Sky Help Centre

blacknight83 · 19-07-2011 7:39pm

unbelievable jeff!! is it just me that notices the pic quality is not as good as the previous sky player app!?

copacetic · 19-07-2011 7:41pm

Daysha wrote: »

I too would like to see where that 7 changes is coming from. It used to be only 1 change a month, and now the new app won't let me watch anything on my iPhone because it says I've made the maximum number of changes (I've made zero changes this month).

The app told me that too, I just removed one of the two devices I had registered (via the website) and it then worked fine.

Dman001 · 19-07-2011 8:45pm

Before Sky Go was launched, it was announced that 7 devices could be registered, but this was changed on the launch day. According to the Sky Help Forums, there is a Fair Usage Policy as to how many times you can change the device each month. But Sky will not release how many times this Fair Usage Policy covers.

Taken from the Sky Help Forums, by a Sky Rep:

Hi Everyone,

We have now received the following update regarding Sky Go Device registration.
Customers can manage their devices via the settings tab on Skygo.com. Each household can register up to 2 devices with subsequent registrations and changes subject to fair use. Due to this there isn’t a fixed number of changes that can be made on a monthly basis. To avoid confusion and setting the wrong expectation with customers we therefore cant’ communicate the number of changes you can make. However, be assured that If a customer reaches the device limit due to technical issues outside of their control the Sky Go support team can identity this and rectify this.

Thanks to everyone for their patience while we got clarification on this issue.

crapmanjoe · 19-07-2011 10:40pm

Does anybody know this does work in the US? I just downloaded the app but it says the app can't find a connection ( and I defin have Internet connection). Is it geo locked?

Crackity Jones · 19-07-2011 10:43pm

crapmanjoe wrote: »

Does anybody know this does work in the US? I just downloaded the app but it says the app can't find a connection ( and I defin have Internet connection). Is it geo locked?

Yep. Works in UK and IRL only

ShaneU · 20-07-2011 12:07am

won't launch on my 3rd gen ipod touch

review here http://www.techradar.com/news/mobile-computing/laptops/hands-on-sky-go-review-980698

tubbs26 · 20-07-2011 10:22am

I'm a little confused. I subscribe to SS1 only (€16 p/m) and the sky mobile app on the i phone (€10 p/m). I downloaded the sky go app and I can only watch SS1 (ie matches my subscription) but the sky mobile app is still showing all the SS channels.

Is the sky mobile app going to cease and be replaced by Sky Go? If the sky go app is replaced I suppose I might as well just get the full sky package and I will have access all the sports channels on my laptop and iphone. (I presume this is what sky were trying to achieve by creating sky go)

ShaneU · 20-07-2011 10:24am

tubbs26 wrote: »

Is the sky mobile app going to cease and be replaced by Sky Go? If the sky go app is replaced I suppose I might as well just get the full sky package and I will have access all the sports channels on my laptop and iphone. (I presume this is what sky were trying to achieve by creating sky go)

Yes

Jimdagym · 20-07-2011 11:48am

blacknight83 wrote: »

unbelievable jeff!! is it just me that notices the pic quality is not as good as the previous sky player app!?

Unwatchable quality. I had no problem paying for the service, as it was crystal clear. Now I am being forced to use a free service which is worth less.

Brian017 · 20-07-2011 11:52am

tubbs26 wrote: »

I'm a little confused. I subscribe to SS1 only (€16 p/m) and the sky mobile app on the i phone (€10 p/m). I downloaded the sky go app and I can only watch SS1 (ie matches my subscription) but the sky mobile app is still showing all the SS channels.

Is the sky mobile app going to cease and be replaced by Sky Go? If the sky go app is replaced I suppose I might as well just get the full sky package and I will have access all the sports channels on my laptop and iphone. (I presume this is what sky were trying to achieve by creating sky go)

You can now get ESPN free by subscribing to the Sky Sports pack so maybe thats another reason for you to subscribe

Jax Teller · 20-07-2011 12:46pm

does this work with airplay to appletv ?

Aquos76 · 20-07-2011 8:24pm

Picture quality is dire on the Sky Go app, where as my Sky mobile tv app its still perfect.

Tipsy McSwagger · 20-07-2011 8:30pm

The picture is perfect on my iPad.

copacetic · 20-07-2011 8:42pm

Picture perfect for me too, iPhone and iPad looks like first bad pic above then comes good after a couple of secs

Crackity Jones · 20-07-2011 8:50pm

copacetic wrote: »

Picture perfect for me too, iPhone and iPad looks like first bad pic above then comes good after a couple of secs

Yep mine too except comes good prob after 1 sec. Only tried it over wifi tho'.

Aquos76 · 20-07-2011 8:56pm

Crackity Jones wrote: »

Yep mine too except comes good prob after 1 sec. Only tried it over wifi tho'.

I probably should have posted two pics while on 3G rather than wifi, like others here, after about 3 seconds the picture does come good over wifi buy certainly not on 3G where as I never had those issues on mobile tv app

copacetic · 20-07-2011 9:00pm

Mine works fine on 3G on iPhone too.

blacknight83 · 20-07-2011 11:27pm

yes to be fair i just downloaded it and tried for a couple of secs the pic stabilises after maybe 10 seconds roll on Friday for free espn!!

Mr Moon · 21-07-2011 9:03am

So I have a laptop an xbox and an iPhone but I can only watch sky on two of these devices or swap around 7 times a month? (which it says I've already used :rolleyes:)

Sky Go (Replacing Sky Mobile TV App)

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