New UPC upgrade introducing remote record and "other great new features"

Del2005 · 29-06-2011 05:13PM

OSI wrote: »

Did this play havoc with anybody elses box yesterday?

After the upgrade my box would not turn on properly for over an hour until I phoned UPC who did some remote trickery.

I lost my guide for a while and needed to do a factory reset.

They also upgraded my box the week before I got the letter and I missed loads of recordings.

Guy:Incognito · 29-06-2011 10:33PM

Can someone stick up the software version thats on their box after the update, cheers.

30-06-2011 04:16PM

4.0.0.6E2

Guy:Incognito · 30-06-2011 06:01PM

9959 wrote: »

4.0.0.6E2

Which box is that with? I've the black HD box and my software version is 4.0.0.7E2

As far as I'm aware I've had no update yet.

30-06-2011 06:52PM

Thomson Black Box NOT HD

Mountjoy Mugger · 30-06-2011 07:10PM

4.0.0.7E2

I had the update.

Guy:Incognito · 30-06-2011 11:59PM

I never noticed any delay at any stage when startign up my box and never lost any of the programs in my planner

Mountjoy Mugger · 01-07-2011 09:35AM

Guy:Incognito wrote: »

I never noticed any delay at any stage when startign up my box and never lost any of the programs in my planner

My favourites had been reset; thats about it. I did reset my planner to be on the safe side, although all seemed ok.

Jackindub2 · 01-07-2011 12:33PM

Lost series links on rte and tv3 but all others remained after update. Main change is hd box now has its modem turned on. presume its to allow remote record app to talk to box when its released. Just hope they release it on android. ;-)

HarcourtGreen · 02-07-2011 12:56PM

Do you know what type of 3D glasses to use? I still have the ones I got when I went to Avatar... (looser)... will they work?

OSI wrote: »

Posts from UPC Twitter Feed

lar77 · 02-07-2011 12:59PM

HarcourtGreen wrote: »

Do you know what type of 3D glasses to use? I still have the ones I got when I went to Avatar... (looser)... will they work?

You need a 3D TV and the glasses to work with that TV. I'm guessing from your question you don't have a 3D TV ..... save your money until they are a few generations in ...

HarcourtGreen · 02-07-2011 01:17PM

Aw crap! I dont see myself ever buying one of those to be honest.. It would have to be very big for 3d to be effective. So a projector would be better.

lar77 wrote: »

You need a 3D TV and the glasses to work with that TV. I'm guessing from your question you don't have a 3D TV ..... save your money until they are a few generations in ...

Guy:Incognito · 03-07-2011 12:15AM

OSI wrote: »

Active 3D (the type used in TV's and PC's) is much more effective than the passive crap used in the Cinemas. My 26" PC Monitor creates a far more potent 3D effect than any Cinema screen I've been in.

I watched the Heineken cup final on a 46 or 50 inch (passive) 3d tv in a pub. It was quality.

coylemj · 04-07-2011 02:24PM

Got the letter today, Dublin southside. Change happening tomorrow July 5th.

Alun · 04-07-2011 04:56PM

coylemj wrote: »

Got the letter today, Dublin southside. Change happening tomorrow July 5th.

Same here in Bray.

coylemj · 04-07-2011 05:12PM

Guy:Incognito wrote: »

Can someone stick up the software version thats on their box after the update, cheers.

9959 wrote: »

4.0.0.6E2

Guy:Incognito wrote: »

Which box is that with? I've the black HD box and my software version is 4.0.0.7E2

As far as I'm aware I've had no update yet.

9959 wrote: »

Thomson Black Box NOT HD

I have the Thompson non-HD box, I got a letter today saying the change is going to happen tomorrow (July 5th) and when I checked the s/w version today (July 4th), it's 4.0.0.6E2 ???

Alun · 04-07-2011 06:11PM

coylemj wrote: »

I have the Thompson non-HD box, I got a letter today saying the change is going to happen tomorrow (July 5th) and when I checked the s/w version today (July 4th), it's 4.0.0.6E2 ???

I've got the same box but mine is at 4.0.0.2E2 at the moment.

coylemj · 05-07-2011 04:06PM

Got the letter yesterday (July 4th) saying the change would happen today (July 5th). However my s/w version is still 4.0.0.2E2 and that's after following the instructions in the letter and unplugging it for about two hours, no change.

I have my mobile number registered against my a/c so when I phone 1908 the initial (automated) response is to ask me to press '1' to acknowledge that this call is about my account. I phoned them earlier today about my broadband and on pressing '1' to say that I wanted to lodge a query about my account, the first automated message was 'we made a change to your TV service on June 28th, if you are having a problem with your TV service since this date please press '1', otherwise press '2' to go to the main service menu'.

Now I called them several times yesterday about my BB but didn't get that message so it looks to me like someone pressed the button a few days early on the s/w upgrade and it's already been applied to my box which on the Diagnostics menu shows as a 6221UPC Thompson and it's non-HD.

Zascar · 05-07-2011 05:08PM

So how exactly will the remote recording thing work? They say they will have iphone app but no news on Android, but they do say 'on other mobile browsers and online' - so does that mean that you can log in to a website on your pc and essentially see the tv guide and be able to set recordings on your dvr?

dunworth1 · 05-07-2011 05:40PM

Zascar wrote: »

So how exactly will the remote recording thing work? They say they will have iphone app but no news on Android, but they do say 'on other mobile browsers and online' - so does that mean that you can log in to a website on your pc and essentially see the tv guide and be able to set recordings on your dvr?

my guess is that they will integrate it to the online tv guide they already have on their site

coylemj · 05-07-2011 06:14PM

coylemj wrote: »

Got the letter yesterday (July 4th) saying the change would happen today (July 5th). However my s/w version is still 4.0.0.2E2 and that's after following the instructions in the letter and unplugging it for about two hours, no change.

I have my mobile number registered against my a/c so when I phone 1908 the initial (automated) response is to ask me to press '1' to acknowledge that this call is about my account. I phoned them earlier today about my broadband and on pressing '1' to say that I wanted to lodge a query about my account, the first automated message was 'we made a change to your TV service on June 28th, if you are having a problem with your TV service since this date please press '1', otherwise press '2' to go to the main service menu'.

Now I called them several times yesterday about my BB but didn't get that message so it looks to me like someone pressed the button a few days early on the s/w upgrade and it's already been applied to my box which on the Diagnostics menu shows as a 6221UPC Thompson and it's non-HD.

OK, finally saw something different this evening - I have lost all my TV 'favourites' - no big deal but it means something did happen my DVR+ box even though the s/w version is still the same. My favourite Radio stations were not affected.

puffmullett · 05-07-2011 08:00PM

Anyone else missing ESPN after doing the upgrade? It isn't appearing on EPG (formerly ch 407).

Ben D Bus · 05-07-2011 08:08PM

coylemj wrote: »

Got the letter yesterday (July 4th) saying the change would happen today (July 5th). However my s/w version is still 4.0.0.2E2 and that's after following the instructions in the letter and unplugging it for about two hours, no change.

I'm still on 4.0.0.2E2. But my favourites are gone. My TV planner is still showing a list but I've noticed that it didn't record a scheduled program this afternoon.

So I'm assuming I've been upgraded.

ceebee1981 · 05-07-2011 09:14PM

Right, my planned recordings are there but they haven't been recording and its kind of awkward to set it again when it thinks it's already set.

10-10-20 · 05-07-2011 09:41PM

My update isn't working.
I got the letter telling me to perform the procedure on or after the 5th, but I had no TV signal at all this evening before I started and the update hasn't returned the signal (if an update happened at all)... anybody else having the same issue?

havana · 05-07-2011 09:56PM

10-10-20 wrote: »

My update isn't working.
I got the letter telling me to perform the procedure on or after the 5th, but I had no TV signal at all this evening before I started and the update hasn't returned the signal (if an update happened at all)... anybody else having the same issue?

I've a blank screen and UPC customer service is now closed! the letter said to scroll until you found a picture - I got no picture but followed the steps in the letter and also unplugged the box as the automated message suggests! But nothing doing!

Aisling.A.Ding · 05-07-2011 09:58PM

Craig Doyle has a CUTE smile! :P
omg, he's such a CUTIE!!

Captain Halibut · 05-07-2011 10:03PM

coylemj wrote: »

OK, finally saw something different this evening - I have lost all my TV 'favourites' - no big deal but it means something did happen my DVR+ box even though the s/w version is still the same. ....

Same here. On the basic pace box
running 4.0.0.0E3. What's with the
Sky three 'dummy' channel? Can't
eliminate it from favourites.

fletch · 05-07-2011 10:10PM

Seems we no longer have the Animal Planet station anymore.
Recordings sometimes aren't recording anymore even though they are highlighted in red in the EPG.
Anyone else having problems with their recordings?

Be||e · 05-07-2011 10:10PM

10-10-20 wrote: »

My update isn't working.
I got the letter telling me to perform the procedure on or after the 5th, but I had no TV signal at all this evening before I started and the update hasn't returned the signal (if an update happened at all)... anybody else having the same issue?

Same here

Going to try plugging the box out now.

What area are you in? I'm in Rialto/James's Walk and have had a few problems with loss of signal before that were area wide.

:mad:

New UPC upgrade introducing remote record and "other great new features"

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