UPC Maynooth BB - Kingsbry estate

thebman · 11-01-2010 05:32PM #1

Hi guys,

Anyone know when this is planned to be upgraded?

I contacted them before but was told it was being upgraded. Want to have a date as currently the 3 housemates are unable to stay within current BB cap.

smelly sock · 11-03-2010 03:42PM

Any update on when were getting upgraded? Have contacted them myself a few times and have been told that they will keep me update. Needless to say haven't heard a word back from them.

thebman · 11-03-2010 06:49PM

Nope not a peep from them. They just ignore my emails and I couldn't be bothered calling.

I was looking at the Imagine port problem at lunch though and if I bypass the router, I can play TF2 without any problems so it seems that could be causing the issue.

Either that or they only turn their software on in the evenings which would mean you could use torrents during the day which would be fine. Just queue them up at night and let them run during the day and done when you get home

smelly sock · 12-03-2010 05:29PM

Got a PM from another poster saying that due to the bad ducts and bad cabling UPC were unable to upgrade Kingsbury 2 years ago. However they will be out later this year to look at the situation and carry out the upgrade this time. Hope this is accurate.

smelly sock · 30-08-2010 04:05PM

Heard from a very reliable source that the issue is in fact to do with residents not granting upc permission to carry out works in their gardens to upgrade their cabling etc. Some of Kingsbry is upgraded (the first 40 houses) but a large chunk remains in the dark ages because of stubborn residents.

zekiel · 29-12-2010 05:01PM

Just rang upc today and found this thread.

Guy on the phone said its a "good possibility" its to do with residents not allowing work.

Grrr.

L1011 · 29-12-2010 06:20PM

It definitely seems to be that way, as if you get the support agent to try a low number (15 I think the last lad tried), it shows as available.

The older end of the estate is overhead wired and while they should have covenants to access the cabling sometimes they're missing and they need permission. 50/50 its either an elderly curmudgeon or a rented house where they can't actually find the owner to contact.

L1011 · 22-06-2011 05:16PM

Just bouncing this as UPC have been digging in the estate and there's what looks like one of their access cabinets inside the main entrance now.

smelly sock · 23-06-2011 09:45AM

Hi. I have been emailing them lately and asking when they would be providing services. I saw a couple of UPC vans in the estate last week alright but didn't think anything of it. Is it definetly them doing the work?

smelly sock · 24-06-2011 08:19AM

I saw four UPC vans outside the house last night. They were there for a good 2 hours. Going to fire them off an email this morning. Hopefully won't have to wait to long now.

..Brian.. · 28-06-2011 12:53PM

Quickest way to find out is to just ask one of the lads in the vans are they upgrading for Broadband and Phone. The poeple in the call centre prolly wont find out for ages until it comes up as upgraded on the system.

thebman · 28-06-2011 01:16PM

Typical, this will probably happen the day after I move out of the estate :P

smelly sock · 28-06-2011 02:17PM

Haven't seen any UPC vans or guys around since. They have patched the road back up and whatever cables they were laying have gone in. Problem is with UPC the communication within the company seems extremely poor. Could be waiting months for the engineers and techs to tell the sales staff the work is done. B man how did your wimax go for you?

caff · 28-06-2011 03:55PM

Moving in next week but I eircom ordered, would love to cancel it for UPC, had a look down there today and only saw esb guys digging around. You sure it was upc you saw?

smelly sock · 28-06-2011 04:03PM

Yeh 100%. The four vans that were parked outside with UPC on the side were hard to miss!! They were working with a lot of cable and had the covers lifted off the ducts. There's a green access box off the main green beside the main road of the estate. They seem to be doing the work in the evening. I'll get talking to them the next time i see them. I'd hold off on getting eircom for the moment. If they UPC are doing this kind of work then it shouldn't be to long of a wait.

thebman · 28-06-2011 04:06PM

smelly sock wrote: »

Haven't seen any UPC vans or guys around since. They have patched the road back up and whatever cables they were laying have gone in. Problem is with UPC the communication within the company seems extremely poor. Could be waiting months for the engineers and techs to tell the sales staff the work is done. B man how did your wimax go for you?

Imagine is working fine for me still. They've even unblocked torrents

Upload is pitiful though at 256kbs, it takes my housemate 5 minutes to upload one file and it kills the connection for everything else.

Good thing he doesn't need to do it that often but he has to ask when he does to see if I need the connection for anything.

Oh there was definitely vans around yesterday from UPC because some friends were round and asked were they upgrading the area because they saw them.

smelly sock · 29-06-2011 09:11AM

My girlfreind saw a few vans aswell yesterday in the estate. The were out with the esb for some reason but the girl on the phone from UPC said they were more than likely laying the fibre optic.

ArthurG · 29-06-2011 11:56AM

smelly sock wrote: »

Yeh 100%. The four vans that were parked outside with UPC on the side were hard to miss!! They were working with a lot of cable and had the covers lifted off the ducts. There's a green access box off the main green beside the main road of the estate. They seem to be doing the work in the evening. I'll get talking to them the next time i see them. I'd hold off on getting eircom for the moment. If they UPC are doing this kind of work then it shouldn't be to long of a wait.

When they upgraded Lucan Village they had signs up where they were working saying something along the lines of "fibre powered BB coming to your area soon". It was available about a week after they finished up. And I had it installed a few days later

smelly sock · 29-06-2011 12:05PM

Haven't seen any of those signs in place but then again I'm think Lucan village would have been a big upgrade. Your talking probable no more than 100 houses here. Time will tell I suppose!!

thebman · 29-06-2011 02:05PM

smelly sock wrote: »

Haven't seen any of those signs in place but then again I'm think Lucan village would have been a big upgrade. Your talking probable no more than 100 houses here. Time will tell I suppose!!

I think it is them, the roadworks are the same as we had back home when eircom were upgrading the place.

They did make an awful mess of patching back up the road however, lets hope UPC do a better job.

Since it is one estate, it probably doesn't warrant the signs on the road since they can just flood the place with UPC BB is here after they are done in letterboxes and it will cost less than a few of those signs. They are reserved for bigger areas I imagine.

I have the old analog cable in the house at the moment anyway and there is a nasty 50hz hum coming out of it on a few of the channels and it has been cutting out more and more so I think the cabling in the estate started to fall apart and they have to repair it so might as well replace it with the proper stuff if you are going to do that.

smelly sock · 29-06-2011 02:50PM

bman will this make you reconsder your move?!! I bought so I'm delighted at the prosepct of getting some decent broadband in. Hopefully because it's such a small upgrade it won't take to long to become available.

smelly sock · 30-06-2011 09:43AM

Those lads are out digging for the ESB. We'll have to see if theres anyone else floating around from UPC. Ask them what the story is.

thebman · 30-06-2011 03:28PM

They could be splitting the cost of digging and resurfacing though.

caff · 02-07-2011 04:39PM

Anybody have eircom in Kingsbry, just got it in and now told that we can't get their NGB 24meg only standard 8 meg?
Even though on their map all of Kingsbry should be covered by the NGB?

L1011 · 03-07-2011 03:29PM

caff wrote: »

Anybody have eircom in Kingsbry, just got it in and now told that we can't get their NGB 24meg only standard 8 meg?
Even though on their map all of Kingsbry should be covered by the NGB?

Kingsbry and Straffan Wood are wired to the Business Campus exchange. Which doesn't have NGB. The rest of the town is wired to the Moneycooley exchange, which does.

You can get 24Mbit off the Business Campus exchange but for an extortionate sum on business packages - and its been available for a very long time too, well before NGB.

thebman · 04-07-2011 08:12AM

MYOB wrote: »

Kingsbry and Straffan Wood are wired to the Business Campus exchange. Which doesn't have NGB. The rest of the town is wired to the Moneycooley exchange, which does.

You can get 24Mbit off the Business Campus exchange but for an extortionate sum on business packages - and its been available for a very long time too, well before NGB.

Yes that price would probably be for an uncontended or lower contended line though I would imagine.

smelly sock · 04-07-2011 10:16AM

I'm not going near any more ISP's until UPC is available. I'll be waiting but I'm not throwing money away on eircom or imagine.

Agent J · 04-07-2011 11:02PM

I've gone from having UPC top line residental package for the last 4 years to having to rely on Eircom standard broadband.

*suffers withdrawal symptoms*

smelly sock · 05-07-2011 08:48AM

Agent J wrote: »

I've gone from having UPC top line residental package for the last 4 years to having to rely on Eircom standard broadband.

*suffers withdrawal symptoms*

Agent J I can't begin to understand how depressing that must be. That's real pain.

I was out talking to one of the UPC lads yesterday. They were there again. He said that theie not doing the upgrade at the moment but they will be doing it a some stage. He said "it will be a while."

I won't be holding my breath.

I have no idea what they are doing at the moment as there were another 2 or 3 vans there last night again. I doubt there replacing existing cable for their analogue service.

I got the impressinog that he didn't really want me asking to many questions either.

Agent J · 05-07-2011 10:07PM

Cheers for the data Sock.

Ah well.. Ill keep hoping...

smelly sock · 18-07-2011 09:17AM

I see the UPC guys are still floating around the estate.

I wish they'd ever get the finger out!!

Need broadband now.

UPC Maynooth BB - Kingsbry estate

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