samsung GALAXY mobile phone LOCKED help

cordub · 20-06-2011 03:20PM #1

Help wanted please. My toddler locked my daughters mobile phone by putting in the wrong code in too much , you can unlock it but you must do it through GOOGLE account that was used to set it up i am told by vodaphone . Problem is my daughter of course cannot remember her gmail account password therefore cannot unlock it . Vodaphone are telling us that we need to leave it to their shop and it must be sent away to be unlocked for a price of course , Surely their must be some other way anyone know ????

cordub · 20-06-2011 05:07PM

BTW am told it needs to be REHASHED !!!!!

Kenny Logins · 20-06-2011 06:21PM

Re-flashed.

Try here for the Gmail password recovery -

http://mail.google.com/support/bin/answer.py?answer=12381

cordub · 20-06-2011 08:12PM

Kenny Logins wrote: »

Re-flashed.

Try here for the Gmail password recovery -

http://mail.google.com/support/bin/answer.py?answer=12381

thanks kenny have been told now even if i do get into google the phone will have to be re flashed , are they right does anyone know ???

Kenny Logins · 20-06-2011 08:54PM

cordub wrote: »

thanks kenny have been told now even if i do get into google the phone will have to be re flashed , are they right does anyone know ???

There may be another way around it, ask in the Android forum. I'm sure I've read about the same happening to somebody else.

srsly78 · 20-06-2011 09:40PM

Turn phone off. Hold volume up and press power button. Phone should boot up into recovery menu. Select "reset to factory default" and it should reflash for you. NOTE THIS WILL DELETE EVERYTHING.

Kenny Logins · 20-06-2011 10:00PM

srsly78 wrote: »

Turn phone off. Hold volume up and press power button. Phone should boot up into recovery menu. Select "reset to factory default" and it should reflash for you. NOTE THIS WILL DELETE EVERYTHING.

Galaxys aren't a s simple as that, it's a 3 button recovery on the 'S'... if it works, mine didn't.

cordub · 20-06-2011 10:01PM

srsly78 wrote: »

Turn phone off. Hold volume up and press power button. Phone should boot up into recovery menu. Select "reset to factory default" and it should reflash for you. NOTE THIS WILL DELETE EVERYTHING.

THANKS but no luck . just went to input your google user name and password!!!

eyesofvenus · 20-06-2011 11:44PM

cordub wrote: »

THANKS but no luck . just went to input your google user name and password!!!

Have a read of this and see if it makes any sense to your situation: http://mingersoft.com/blog/2010/09/samsung-galaxy-s-check-for-system-recovery-mode-before-flashing/

samsung GALAXY mobile phone LOCKED help

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