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[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

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Comments

  • #992
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    HI Nollog

    Please call my team on 1890940635, they can discuss all options with you

    Regards

    Jason
    /\/ollog wrote: »
    So if I don't have phone already but do have broadband, and order phone my standalone charge will be replaced with the lower price for phone, and I get 50 euro voucher?


  • #993
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi stimpson

    Please be advised that if you have already placed an with another department you can cancle this to receive the Boards.ie offer however you will need to wait 5 working days from the day your order has been cancelled to avail of the offer, due to system setup requirements.

    Regards

    Jason
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908.

    **I am not authorised to comment in general threads without approval***
    stimpson wrote: »
    Hey Jason,

    I signed up for an upgrade yesterday but only found out about the offer today. Any chance of a voucher? ;)


  • #994
    JohnK
    Registered Users, Registered Users 2 Posts: 4,775 ✭✭✭JohnK


    UPC: Jason wrote: »
    (If you want to upgrade to Fibre Ultimate 100mb, (€85 per month) we will need to install it for you)

    With that though I'd lose the anytime world and hd channels right? And if UPC need to do the 100mb install then I presume there'd be some sort of install charge? How much is that?

    Thanks :)


  • #995
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi JohnK

    You can add HD for €5 extra and Anytime calls for €5 extra.

    If you have any other questionson products/prices please feel free to call 1890 940 624 or contact our social media guru on twitter @WeAreUPC_IE

    As you will need a new modem for 50mb , the normal activation charges apply (€20 or €40 if you require a UPC technician to install it for you. - Free if you order online)

    Enjoy!!!

    Regards

    Jason
    JohnK wrote: »
    With that though I'd lose the anytime world and hd channels right? And if UPC need to do the 100mb install then I presume there'd be some sort of install charge? How much is that?

    Thanks :)


  • #996
    JohnK
    Registered Users, Registered Users 2 Posts: 4,775 ✭✭✭JohnK


    Thanks Jason, I'll have a think about that so.


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  • #997
    lemeister
    Registered Users, Registered Users 2 Posts: 263 ✭✭lemeister


    Hi Jason,

    Are the DID/Currys offers still available with the new bundles?


  • #998
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi lemeister

    I will be making an announcement regarding the next UPC retail offer later today.

    Regards

    Jason
    lemeister wrote: »
    Hi Jason,

    Are the DID/Currys offers still available with the new bundles?
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact our new social media guru on twitter @WeAreUPC_IE


  • #999
    Amaru KGB
    Registered Users, Registered Users 2 Posts: 189 ✭✭Amaru KGB


    UPC: Jason wrote: »
    Hi Amaru KGB

    Sorry, looks like your estate was never cabled by your builder, we are supplying homes in there with digital TV by aerial, unfortunately, without cable we cannot provide broadband/phone. Hopefully you wont have to wait too long for it to get cabled.

    Regards

    Jason

    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908.

    **I am not authorised to comment in general threads without approval***

    Hi Jason,

    I know there is a satellite dish in the house but is that only for Sky?

    Also is there much difference between aerial and cable television?

    Cheers


  • #1000
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Amaru KGB

    UPC do not use a satellite dish, we would supply a small mesh aerial however.

    It would provide you with at least 85 Channels in digital quality (you can see it for yourself on display in Carphone Warehouse, 79 Patrick Street, Cork)

    We have 3 digital packs available in your area:

    Digital Value, has 85 channels, costing €20.75 per month, and includes Setanta Ireland

    Digital Select, has 124 channels, costing €30 per month, includes Setanta Ireland & ESPN Sports

    Digital Max, has 147 channels, costing €33.75 per month, includes Disney, ESPN & Setanta Ireland.

    If you order via boards you will get installed free and will get a €50 voucher.

    You can also have Sky Sports free for 2 months if you ask to subscribe to it at point of sale when my team call you to confirm.

    Or -

    The other aerial option is Saorview (Irish freeview), that will require you to buy a set top box and have a new aerial installed, will cost approx €250 upfront, for 6 channels.

    Hope that helps

    Regards

    Jason

    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact our new social media guru on twitter @WeAreUPC_IE
    Amaru KGB wrote: »
    Hi Jason,

    I know there is a satellite dish in the house but is that only for Sky?

    Also is there much difference between aerial and cable television?

    Cheers


  • #1001
    Amaru KGB
    Registered Users, Registered Users 2 Posts: 189 ✭✭Amaru KGB


    Thanks for the swift reply again Jason, that helps me out


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  • #1002
    falabo
    Registered Users, Registered Users 2 Posts: 651 ✭✭✭falabo


    hi jason

    whats the situation with the €50 Woodies voucher ?
    I was told yesterday "we hope to have the issue resolved this week" but according to previous threads this is the answer given every week.
    What sort of "technical issue" can be so difficult to resolve? Please keep us informed with more relevant information,

    Thanks


  • #1003
    Wats_in_a_name
    Registered Users, Registered Users 2 Posts: 838 ✭✭✭Wats_in_a_name


    Hey Jason,

    Do you know when UPC will be coming to Dalkey Ave? Got a mail a while back saying it should be done by April..


  • #1004
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi falabo. We have ordered them from Woodies and they are posting direct. Call 1890 940635 my guys can check with them to ensure they have posted them.

    Regards

    Jason
    falabo wrote: »
    hi jason

    whats the situation with the €50 Woodies voucher ?


  • #1005
    Mr. Fancypants
    Registered Users, Registered Users 2 Posts: 1,892 ✭✭✭Mr. Fancypants


    Hi Jason,

    Just wondering if there is an update for this, and if there is an offer would it be open to someone (like me) who ordered a new broadband & phone connection today?

    Thanks!
    UPC: Jason wrote: »
    Hi lemeister

    I will be making an announcement regarding the next UPC retail offer later today.

    Regards

    Jason
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact our new social media guru on twitter @WeAreUPC_IE


  • #1006
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi mbroaders

    Anybody who orders one of the new triple play bundles of Digital TV, Fibre Power Broadband and home phone in one of the above UPC retail partners will qualify for a €250 voucher, which can be swapped for a free netbook or anything else in their range up to that value.

    Also, anybody that orders a new broadband/phone bundle in one of the above UPC retail partners will qualify for a €125 voucher, which can be swapped for a free HD TV or anything else in their range up to that value.

    I am afraid if you have ordered already you will not qualify for this new offer that went live today in Carphone Warehouse, Currys, PC world & DID Electrical. (see note above regarding cancelling and reordering or call my team on 1890940635)

    For full details see here www.upc.ie/retailoffer

    Or you can order via boards for free activation of all services and a €50 voucher. Both offers have their own considerable merits www.upc.ie/boardsoffer

    Regards

    Jason


    mbroaders wrote: »
    Hi Jason,

    Just wondering if there is an update for this, and if there is an offer would it be open to someone (like me) who ordered a new broadband & phone connection today?

    Thanks!
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact us on twitter -
    http://twitter.com/#!/UPC_HelpsYou_IE


  • #1007
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,371 ✭✭✭✭jimmycrackcorm


    UPC: Jason wrote: »
    jimmycrackcorm

    If you order phone now on the boards link and call my team at 10am tomorrow morning to confirm on 1890940635, they may be able to cancel the other order for you prior to that getting loaded bythe other department www.upc.ie/boardsoffer

    Regards

    Jason

    I actually got a call from a guy on your team but he said my area (Lucan South) cannot get the 50mb (Have 30mb at the moment) and so I could not be put on the bundle on the system, however I got an email confirmation from the online order that I was getting the gear couriered out. I'm unclear whether or not I'm getting an upgrade or not now?


  • #1008
    doodio
    Registered Users, Registered Users 2 Posts: 107 ✭✭doodio


    Is the 100MB available in Cork City Center?


  • #1009
    Grindylow
    Closed Accounts Posts: 6,919 ✭✭✭Grindylow


    How do you know which broadband service is available in your area?

    My mother is looking to change her broadband/phone/tv service so if this worked in our area it'd be great! We got tested for NTL about 5 years ago and it wasn't available where we live (The middle of nowhere pretty much..), but we're able to get Sky and Eircom broadband, so I was just wondering is there a way to know if you can get UPC in your house?


  • #1010
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi doodio

    Yes we have released 100mb in the cabled areas of Cork City.

    Regards

    Jason
    doodio wrote: »
    Is the 100MB available in Cork City Center?


  • #1011
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi Noel2k9

    Best bet is to log onto ww.upc.ie and check your address on there. We provide our services by fibre optic cable for broadband, HD TV and Phone to towns and other urban areas and we can provide digital tv by aerial to 95% of the population.

    Regards

    Jason

    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact us on twitter -
    http://twitter.com/#!/UPC_HelpsYou_IE


    Noel2k9 wrote: »
    How do you know which broadband service is available in your area?

    My mother is looking to change her broadband/phone/tv service so if this worked in our area it'd be great! We got tested for NTL about 5 years ago and it wasn't available where we live (The middle of nowhere pretty much..), but we're able to get Sky and Eircom broadband, so I was just wondering is there a way to know if you can get UPC in your house?


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  • #1012
    Grindylow
    Closed Accounts Posts: 6,919 ✭✭✭Grindylow


    UPC: Jason wrote: »
    Hi Noel2k9

    Best bet is to log onto ww.upc.ie and check your address on there. We provide our services by fibre optic cable for broadband, HD TV and Phone to towns and other urban areas and we can provide digital tv by aerial to 95% of the population.

    Regards

    Jason

    Hey I checked on there, but the address bar doesn't send when I input it!


  • #1013
    vicadd
    Registered Users, Registered Users 2 Posts: 341 ✭✭vicadd


    Hi Jason,
    Could you clarify the cost differences between the two offers, Boards vs Currys etc.?
    Interested in Broadband and Phone only- FIBRE POWER 25Mb.

    With Boards is that €42 all-in, no installation, or activation costs? Plus get €50 voucher?

    With Currys etc., is that €42 but with added installation activation charges? How much extra would that be? And then get €125 voucher?

    Terms on this one say
    “1.(b) Or add one of these Broadband and Home Phone bundles FIBRE POWER 25Mb, FIBRE POWER 50Mb, FIBRE POWER 100Mb and all associated upgrades.”
    Does that mean you have to order ALL associated upgrades or just that offer still applies with any associated upgrades.

    Thanks.


  • #1014
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi there

    Fill in the boards link and my guys will get your address surveyed for service

    Regards

    Jason
    Noel2k9 wrote: »
    Hey I checked on there, but the address bar doesn't send when I input it!


  • #1015
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi vicadd

    No problem.

    With the Boards offer, the FIBRE POWER 25Mb bundle is €42 per month all-in, no installation or activation charges (saving €40) and you get a €50 voucher. www.upc.ie/boardsoffer


    With the retail offer you will get the FIBRE POWER 25Mb bundle for €42 per month, (with €40 activation fee) and you will get a voucher off the retailer for €125. www.upc.ie/retailoffer

    Upgrades to an existing product does not qualify for a voucher in either offer.

    Hope that clarifies it for you. If not, please direct your queries direct to my team on retailsales@upc.ie or by telephone on 1890940635

    Thanks & Regards

    Jason

    vicadd wrote: »
    Hi Jason,
    Could you clarify the cost differences between the two offers, Boards vs Currys etc.?
    Interested in Broadband and Phone only- FIBRE POWER 25Mb.

    With Boards is that €42 all-in, no installation, or activation costs? Plus get €50 voucher?

    With Currys etc., is that €42 but with added installation activation charges? How much extra would that be? And then get €125 voucher?

    Terms on this one say
    “1.(b) Or add one of these Broadband and Home Phone bundles FIBRE POWER 25Mb, FIBRE POWER 50Mb, FIBRE POWER 100Mb and all associated upgrades.”
    Does that mean you have to order ALL associated upgrades or just that offer still applies with any associated upgrades.

    Thanks.


  • #1016
    aspasp1
    Registered Users, Registered Users 2 Posts: 272 ✭✭aspasp1


    Hi Jason,

    Its a fantastic offer. So for 25 MB internet and phone it will cost me

    42x12(= 504)+ 0 modem +40 installation/activation charges= 544 euro - 125 (as a voucher).

    Is my understanding correct?

    Also, one more question. May be stupid but if you can answer? Does this broadband comes with the ethernet cable which I can hook up with my sony internet LED tv...?

    Also, is it available in eldorado, milford grange, castletroy, limerick? Could not find from your website?

    Thanks for your help,

    aspasp1


  • #1017
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi aspasp1

    Happy to help. Yes, all services are available in your estate - confirmed.

    Yes you are correct in your costings, 2 caviats, if you install your modem yourself, we will credit back €20 of the €40 activation charge on your bill, so it actually will only cost you €20. If you require a dect phone handset, you can order one off us for €15.

    We ship a standard network cable in the modem box but for your purpose you may need a longer one to get to your tv.

    Hope that helps. Enjoy!!!

    Regards

    Jason
    aspasp1 wrote: »
    Hi Jason,

    Its a fantastic offer. So for 25 MB internet and phone it will cost me

    42x12(= 504)+ 0 modem +40 installation/activation charges= 544 euro - 125 (as a voucher).

    Is my understanding correct?

    Also, one more question. May be stupid but if you can answer? Does this broadband comes with the ethernet cable which I can hook up with my sony internet LED tv...?

    Also, is it available in eldorado, milford grange, castletroy, limerick? Could not find from your website?

    Thanks for your help,

    aspasp1

    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact us on twitter -
    http://twitter.com/#!/UPC_HelpsYou_IE


  • #1018
    discombobulate
    Registered Users, Registered Users 2 Posts: 2,845 ✭✭✭discombobulate


    Hi I had forgottent about this thread. I booked in a UPC installation for next week. Can iI cancel this and sign up again to get a voucher or give you the account number they've assigned? Please!!!


  • #1019
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi discombobulate

    Please see previous post here http://www.boards.ie/vbulletin/showpost.php?p=72149332&postcount=993

    Regards

    Jason
    discombobulate wrote: »
    Hi I had forgottent about this thread. I booked in a UPC installation for next week. Can iI cancel this and sign up again to get a voucher or give you the account number they've assigned? Please!!!
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact us on twitter -
    http://twitter.com/#!/UPC_HelpsYou_IE


  • #1020
    derryman69
    Closed Accounts Posts: 8 ✭derryman69


    Hello Jason

    I read the post since you announced the new 25mb+ packages, but I am still unclear whether these deals are aimed at new or existing customers

    as an existing UPC analogue / phone / bb user (out of any contract) - what is the best and cheapest deal for me to upgrade my broadband to 25mb and TV to basic digital and get a free call bundle on the phone (offpeak) with UPC - and what is the best way to order this to avail of any vouchers going and no cost installation by myself of new equipment

    thanks


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  • #1021
    Virgin Media: Jason
    Closed Accounts Posts: 1,796 ✭✭✭Virgin Media: Jason


    Hi derryman69

    Can I suggest you call 1890940624 and ask one of our sales agents to discuss your upgrade options, as an analogue tv customer for example, I would highly recommend you upgrade that service to digital plus for a lot more channels and a far superior picture quality, pause, record and series link features etc.

    You can also opt to upgrade to 25mb broadband. If you opt to remain on the package you are on, your speed will remain as is until further notice, unchanged.

    Upgrade to active services do not qualify for vouchers and involve a new 12 month contract. ( www.upc.ie/boardsoffer )

    To avail of savings from an installaton perspective, best ordering online www.upc.ie

    Hope that answers all your questions.

    Regards

    Jason
    derryman69 wrote: »
    Hello Jason

    I read the post since you announced the new 25mb+ packages, but I am still unclear whether these deals are aimed at new or existing customers

    as an existing UPC analogue / phone / bb user (out of any contract) - what is the best and cheapest deal for me to upgrade my broadband to 25mb and TV to basic digital and get a free call bundle on the phone (offpeak) with UPC - and what is the best way to order this to avail of any vouchers going and no cost installation by myself of new equipment

    thanks
    __________________
    If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

    Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.


    - For all customer service queries, please contact 1908 or contact us on twitter -
    http://twitter.com/#!/UPC_HelpsYou_IE


This discussion has been closed.
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