wrongly accused of shoplifting

Apologys and vouchers my arse...

I personally have arrested a hell of a lot of shoplifters and trained people to catch them as well.

The rule is simple unless you are willing to bet your last testicle they did it and have the stuff let them walk.

The loss to the shop you represent and the company is far to great. Never mind you personnally as the firm you represent can easily say you ignored the above bold procedure. Why cant they sue you.

People are saying what is wrong with this country is people are to quick to sue in some cases that's true but in other cases people are not held to account. This security guard had a number of options. He opted for bully boy idiot. As a result of his actions others paid so why shouldn't he.

Chances are if they OP pursues this she will at least get the cost of fighting the case offered to her by someone.

I repeat my suggestion of suing them. If you have a case why not.

This guy did not just act like an asshole he acted like a bully everyone should know to stand up to bully's.

A similar thing happened to myself and my partner when we were with another couple, we both had a child each in a pram. we had shopped in tescos and had toilet rolls and some other equally bulky items in the basket of one of the prams, and the rest in bags hanging from the prams but not open or anything. the stuff in the basket was all obviously branded with tesco (the cheapo tesco brand stuff cause we were broke! )
on the way home we realised we forgot something so stopped in a smaller but still big enough and well known supermarket. not thinking anything of it because all the stuff was branded with 'tesco'. actually if im honest i dont think we even gave it a second thought.

we paid for our stuff in that supermarket and as we walked out a manager followed us out of the shop and in front of everyone said 'have you got a receipt for those items' pointing to our tesco products. my partner getting quite agro told him no and kept walking, but myself and my friend (both girls who dont like any confrontation) went searching for the receipt. the manager then went on toput his arm in front of us to block the exit and say loudly 'you didnt pay for those items and i need to see a receipt before you leave'. eventually we found it and showed him (much to our boyfriends' annoyance) and he just said ok and walked away. we made it clear we would not be back.

this was fairly embarassing for us and we werent given an apology. we were a little shook up too. so i do know that its not a nice experience, even if we were a little to blame for bringing stuff in. and i know that you were more blatantly accused than we were. but you were given an apology. and were contacted again to talk further about the issue. if i were you id be gracious and accept the apology. the fact is that it was a mix up and it shouldnt have happened but it did. im sure you've made mistakes in your line of work that was forgotten about once you apologised.

if i were in your shoes id try to get assurance from the manager that it wont happen again to anyone else.if you want, let it be known that you are not happy and will not return, etc.
and if he offers you anything by way of compensation, like a voucher or whatever, just ask that he donates it to a local charity (SVP).
i really dont see the point in trying to gain something from this though. your just dragging it all out more than it needs to be.

thats just my opinion though, not saying im right or wrong, just what i think is best for all involved.

Edit: also, for everyone saying that the security guy was a bully and needs to be stood up to, i can be pretty sure that he got a good talking to once the OP left, and id say he was just as humiliated by it all. he was a fool and shouldnt have been so quick to judge/accuse, but everyone on here is doing the same thing to him: accusing him of being an idiot/bully boy etc. instead of thinking of him as a guy who made a mistake.

Milk & Honey wrote: »

They were ORDERED back into the shop. They were made to feel it was compulsory and that they were not free to go. That is an arrest and detention.

It was seen by other people. That is enough for defamation.

No one ever said it was America. This is Ireland. We have laws which protect the good name of citizens and protect people from being deprived of their liberty without lawful authority. There are also property rights.

The shop will do nothing now as they will have to contact their insurers and or lawyers immediately and will be told to make no admissions.

No it isn't. Even an arrest by a Garda requires some physical contact.