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Xbox Live Code Card didn't work

  • 31-03-2011 11:06PM
    #1
    silvine
    Registered Users, Registered Users 2 Posts: 3,132 ✭✭✭


    I bought a 12 month membership card with free 800 points in Game. When I inputted the code it gave me the points but not the membership.

    I tried inputting it again this time on Xbox Live and it said the code had been used up!

    Is there a way to get my membership?


Comments

  • #2
    DARK-KNIGHT
    Registered Users, Registered Users 2 Posts: 10,365 ✭✭✭✭DARK-KNIGHT


    ooooh thats a ball breaker alright..

    my advice ring shop in morning and complain complain complain...

    i bought a remote with sky player and 3 months live free and the live codes were not in the box and they believed me and replaced the code so maybe they will do something for you!!


  • #3
    garv123
    Registered Users, Registered Users 2 Posts: 6,579 ✭✭✭garv123


    maybe ring xbox customer care first and see why you didnt get it. i presume they can acess the codes you type in so they'll know you should of got 12 months live.


  • #4
    Healium
    Registered Users, Registered Users 2 Posts: 1,586 ✭✭✭Healium


    Was it just one code for both? Surely it's two different codes. Just make sure you're not glancing over a 2nd code or something :D

    Head to https://billing.microsoft.com/home.aspx and log in with your Windows Live ID from your Gamertag. It'll list a 12 month subscription, if it activated

    If all else fails, as mentioned, ring Support. Give them the code, and they can tell you what it's for, and when it was redeemed :)


  • #5
    Azure_sky
    Closed Accounts Posts: 1,131 ✭✭✭Azure_sky


    Happened to me once and it turned out I just wasn't being methodical enough when typing the code. If you're 100% sure it doesn't work though give them hell.


  • #6
    Orim
    Registered Users, Registered Users 2 Posts: 4,971 ✭✭✭Orim


    Should be two codes. Never heard of a sub + points being one code.

    Make sure you've scratched off all the silver stuff (Anyone know what the name for that stuff is? Presumably there is a general name for it.)

    If no second code give support a ring. They can check codes for you and see what the craic is.


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  • #7
    D3UC3 J3
    Registered Users, Registered Users 2 Posts: 215 ✭✭D3UC3 J3


    Orim wrote: »
    ...Make sure you've scratched off all the silver stuff (Anyone know what the name for that stuff is? Presumably there is a general name for it.)

    If no second code give support a ring. They can check codes for you and see what the craic is.

    It's latex. A type of rubber. They use the same stuff on national lottery scratch cards.

    +1 Definitely ring the customer support line. They might be able to do something to activate the 12 month for you.


  • #8
    DARK-KNIGHT
    Registered Users, Registered Users 2 Posts: 10,365 ✭✭✭✭DARK-KNIGHT


    D3UC3 J3 wrote: »
    It's latex. A type of rubber. They use the same stuff on national lottery scratch cards.

    +1 Definitely ring the customer support line. They might be able to do something to activate the 12 month for you.
    who would have thought latex would be so multifunctional!!! LOL


  • #9
    silvine
    Registered Users, Registered Users 2 Posts: 3,132 ✭✭✭silvine


    Healium wrote: »
    Was it just one code for both? Surely it's two different codes. Just make sure you're not glancing over a 2nd code or something :D

    This is what happened! Turns out I hadn't quite scratched everything off!


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