Ryanair accommodation and meal refund

clarekinsella · 2011-02-17 23:39:58

Hi, Can anyone hep me? We flew to Faro last May (2010) and our return flight was cancelled, we rebooked on the next available flight which was 4 days later. When we got home I proceeded to apply for a meals and accommodation refund. I've filled in forms and submitted receipts. I phoned the only number I could see on their…

18-02-2011 12:39AM

#1

clarekinsella

Closed Accounts Posts: 3 ✭

Join Date: February 2011

Posts: 1

Hi, Can anyone hep me? We flew to Faro last May (2010) and our return flight was cancelled, we rebooked on the next available flight which was 4 days later.
When we got home I proceeded to apply for a meals and accommodation refund.
I've filled in forms and submitted receipts. I phoned the only number I could see on their customer care website only to get a snotty e-mail telling me not to call that number again.
When I hadn't heard anything for months I wrote to them and they e-mailed the same form again which I filled in again.
That last form was a month ago and I'm still waiting.
Is there anyone else out there waiting as long as me?
I will probably write again as they only respond to letters and not e-mails.
Anyone got any other suggestions?
Small claims court?

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Comments

#2 18-02-2011 12:52AM

Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,945 CMod ✭✭✭✭

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Posts: 24451

The travel section would be a better place to ask:

http://www.boards.ie/vbulletin/forumdisplay.php?f=37

but please note that no-one's allowed to give legal advice.

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#3 18-02-2011 12:59AM

clarekinsella

Closed Accounts Posts: 3 ✭

Join Date: February 2011

Posts: 1

ok, thanks, new to this. Not looking for legal advice, just wondering what to do.

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