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Wireless router bought in peats

  • 26-01-2011 11:50PM
    #1
    sillymoo2007
    Registered Users, Registered Users 2 Posts: 170 ✭✭


    Hi, i bought a wireless router in peats in july 2009, It's still covered under the 3 year warranty but is that warranty with the store or with the manufactuer? If it's with store thats fine just go get a replacement but if with manufactuer will have to be shipped to USA for replacement. Is it just hassle free to just go buy a new one and be done with it?


Comments

  • #2
    watty
    Registered Users, Registered Users 2 Posts: 32,460 ✭✭✭✭watty


    It should last at least two years.

    Your contract is with the shop. Any manufacturer's warranty is in addition and doesn't affect statutory rights.


  • #3
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,594 Mod ✭✭✭✭pleasant Co.


    What happened to the router?


  • #4
    sillymoo2007
    Registered Users, Registered Users 2 Posts: 170 ✭✭sillymoo2007


    There is no ip address getting through, So I took it back to Peats yesterday and my warranty is with the manufactuer so I have to send it to USA for repair or replacement. In the mean time in meant I had to purchase a new one to save inconvience of not having one. The sales person at Peats said that it is an old router and the speed of broadband I have may have caused it to overheat as it was not fast enough to cope with the ammount of bband come through.


  • #5
    maglite
    Registered Users, Registered Users 2 Posts: 1,783 ✭✭✭maglite


    sillymoo2007 wrote: »
    caused it to overheat as it was not fast enough to cope with the ammount of bband come through.

    images?q=tbn:ANd9GcR34jvIJdPsbXBQ6UIW3wTg4fUFPyFNv9yzqGBFh-M0KVFlx5qJnw


    Can you still access the router at all? Look up how to get access to the settings screen (192.168.1.1 etc) and restore factory defaults or upgrade the firmware.


  • #6
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,783 ✭✭✭slimjimmc


    sillymoo2007 wrote: »
    There is no ip address getting through, So I took it back to Peats yesterday and my warranty is with the manufactuer so I have to send it to USA for repair or replacement. In the mean time in meant I had to purchase a new one to save inconvience of not having one. The sales person at Peats said that it is an old router and the speed of broadband I have may have caused it to overheat as it was not fast enough to cope with the ammount of bband come through.

    Hardware can and does die, but not for that fictional reason.

    What make and model is it, the manufacturer might have an European office.


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  • #7
    cast_iron
    Registered Users, Registered Users 2 Posts: 2,447 ✭✭✭cast_iron


    I bought a linksys off Peats that failed after a couple of years. I ended up posting it back to the manufacturer in Holland and they sent out a new one about a week later. I never bothered going into Peats, perhaps I should have. It did cost me about €5 in postage, but I got a new (and updated model) router.


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