Tesco gave me change from a twenty but i gave them a fifty???

keithclancy · 11-01-2011 05:17PM

The Waltzing Consumer wrote: »

Your friend might look really weird whenever he is handing over large notes, to be taking out his camera and recording it. Does he wear a tinfoil hat too?

I assume you could just take a picture of the serial number, then advise the staff that you have the serial number in your phone and it would match the one in the till

Bartyman · 11-01-2011 05:25PM

keithclancy wrote: »

I assume you could just take a picture of the serial number, then advise the staff that you have the serial number in your phone and it would match the one in the till

Thats about it, serial number, time and date, you can't argue with it.

You can also use it to scam money if thats your sort of thing.

But then as me Ma used to say " God dosen't need money to pay his bills".

lendmeyourear · 11-01-2011 08:16PM

I believe that once you left the shop, any rights you had are gone. There is no way that you can be wise to such a happening, at various stages we are all caught out in some way. It is also the policy in a bank when one collects money and finds it short, that a refund will ensue only at the end of the day when it is discovered to be over. This has not worked in my favour previously so I pay great attention when they are counting in thier special way. Years ago I might have said no its OK, I will just take it but not anymore. So I am very sorry that you are down this sum. I wonder would you have any redress at the small claims court, it would cost you very little to go there and I doubt that they would want to defend such an action so they might settle with you.
I am very happy to say that I have taken lots of money from Tesco for their incorrect pricing, over €200 to date and I love it. If they are out even by 1c I complain and receive the item for free. They are quite careless with their pricing so it really does pay to check your receipts and know what you thought you were going to pay for the item. Go on, get them back!!

wmpdd3 · 11-01-2011 10:16PM

This would not come under the remit of the small claims court.

lendmeyourear · 11-01-2011 11:10PM

of course you are right! I am angry at the way our member was treated.

Laisurg · 11-01-2011 11:16PM

Theres nothing you can do really at this stage apart from go in and give the manager an earfull and hope for the best

Corruptedmorals · 12-01-2011 02:59AM

Laisurg wrote: »

Theres nothing you can do really at this stage apart from go in and give the manager an earfull and hope for the best

What? Because they counted the original till and found it be correct? That's if the OP actually finds the original manager. But no, you're right, giving people dogs abuse without having any proof besides your word is really the best way forward. The best way is to tell Head Office the story, they also have no proof but have the power and are likely to at least send out a voucher if not a refund.

WildOscar · 12-01-2011 11:04PM

ztoical wrote: »

I worked retail years myself as both staff and a manager and the policy always was the till was checked there and then. .

happened me in dunnes years ago. Itwas a 20 and got change of a ten. Would not leave till they sorted it so they had to count there and then.

WildOscar · 12-01-2011 11:13PM

keithclancy wrote: »

When you hand over a 50 always include the statement "theres a fifty"

Person on the other side of the till is less likely to pull a fast one if they know your aware of what you handed over.

or ask can you change a fifty?

Guilly0210 · 19-05-2011 07:49AM

Hi,

Sorry to hear you were short changed, but trust me you were filled with BS, all Tesco stores have a till scan and can see all transactions in their security room, they can zoom into the till and read the transaction they can also read straight from the till in their security room so each transaction can be viewed on a computer and viewed on CCTV, they can also playback transactions so don't fall for that one again!! They spend 100's of thousands every year on their CCTV systems and till scans, they also update systems as technology changes. Sorry I am only seeing this thread now, a pity it wasn't when it happened but you know now for the future.

the groutch · 19-05-2011 09:19AM

I would have thought it was more likely to happen with a tenner and a fifty, or with a fiver and a twenty, because they look so relatively similar?

Toby Take a Bow · 19-05-2011 06:42PM

Happened to me when I was in America as a student. I think I was due change from something pitiful like ten dollars, but the bar girl was so rude, I stood my ground. They took away the till, and I was proven right, but Jesus, the looks on their faces as they gave me back the change. No apology, no nothing.

They probably just thought I was incredibly cheap.

TheInquisitor · 19-05-2011 07:36PM

I work in a store in the UK. I've got cameras over the tills. Over the past year i've had to check them 3 times for customers saying they were given the wrong change. First i check the cameras then secondly i check the till in front of the employee and customer so they know nothing untoward has happened. Every time though the customer was mistaken...The last time the customer when i showed her the till was perfect said " Oh my husband said here's a tenner , the scoundrel must have only given me a fiver". Still though its always good customer service .

I can't believe 1) Tesco don't have cameras over the tills and 2) They wouldn't check the till then and there as its only a 5 minute job

keithclancy · 20-05-2011 11:41AM

Actually I cannot remember the last time i've used cash to buy shopping, here in the Netherlands its encouraged to use your card rather than cash, saves them having to have the extra cost of processing it.

Theres signs all over the place saying "klein bedrag, pinnen mag" meaning "Small amount, use your card"

They've stopped using 1 and 2 cent coins here also.

irishdude11 · 20-05-2011 12:00PM

keithclancy wrote: »

Actually I cannot remember the last time i've used cash to buy shopping, here in the Netherlands its encouraged to use your card rather than cash, saves them having to have the extra cost of processing it.

Theres signs all over the place saying "klein bedrag, pinnen mag" meaning "Small amount, use your card"

They've stopped using 1 and 2 cent coins here also.

How is that any good for the consumer? Dont debit/credit cards issue a charge for every transaction made?

keithclancy · 20-05-2011 12:14PM

irishdude11 wrote: »

How is that any good for the consumer? Dont debit/credit cards issue a charge for every transaction made?

Nope, have never paid a transaction fee to use PIN.

Banking here is different, I pay 12 euros / quarter for banking, but that includes everything, i.e. International Transfers, Withdrawing money abroad etc etc.

I haven't once paid money to withdraw anywhere abroad

Works out great for me as I live in NL and work in DE.

On the other hand my German bank is a rip, fiver a month and you still get charged when you use an ATM that isn't your banks.

foggy_lad · 20-05-2011 12:31PM

Surely not using the auld coppers means that prices are rounded up to the nearest 10cent making everything more expensive?

keithclancy · 20-05-2011 02:13PM

foggy_lad wrote: »

Surely not using the auld coppers means that prices are rounded up to the nearest 10cent making everything more expensive?

The total price is rounded up or down to the nearest 5 cent if you pay in cash.
If you pay by card its not.

dudara · 20-05-2011 03:33PM

Thread closed as this has veered off topic as well as being old at this stage.

dudara

Tesco gave me change from a twenty but i gave them a fifty???

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