""you have disabled data traffic" on Samsung Galaxy S on 3

mathie · 30-09-2010 12:49PM #1

Hi
I get this error when I try to access Planet 3.
Anyone know how to turn data access on?
thanks
m

angel01 · 30-09-2010 01:06PM

Do you have 3G data? Do you get 2G data? are you trying to access this when not on 3G?

I used to get that error when I didn't have 2G data working, if you want a contact of a 3 person that I had that fixed my issue, send me a PM

pmcgowan · 29-12-2010 06:09PM

mathie wrote: »

Hi
I get this error when I try to access Planet 3.
Anyone know how to turn data access on?
thanks
m

Mathie, I am having exactly the same problem and have logged a query with 3. did you happen to find an solution?

borotom · 05-01-2011 09:48PM

I'm having the same problem and only switched to 3 today anyone got s fix for this please as I'm not very technical minded

pmcgowan · 05-01-2011 09:57PM

borotom wrote: »

I'm having the same problem and only switched to 3 today anyone got s fix for this please as I'm not very technical minded

3's Customer Service advised me to reset the phone and it worked (you reset under Settings). But be warned. I lost all my contacts that I had laboriously typed in from my old list. You really need to backup to be safe. To be honest, I do not know how to do that yet. I have tried Samsung Kies but have been unable to get it to work on my PC (running Windows 7) - any help appreciated.

drunkmonkey · 05-01-2011 11:18PM

You just need to go into settings and enable data traffic. No need to reset the phone.

borotom · 06-01-2011 11:57PM

Cheers.I couldn't find any data connection to turn back on so I just reset the phone. This seemed to work. Also does anyone know how to add ring tones or message alert tones to this phone

biebiebie · 07-01-2011 01:06AM

Settings > Wireless & networks > Mobile networks > Data enabled (and maybe also Data roaming)

""you have disabled data traffic" on Samsung Galaxy S on 3

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