Meteor Phone's Price Dropped After Purchase

23-12-2010 06:55PM #1

Hey all,

Just wondering if anyone has been in a similar situation before and could offer any insight.

Bought a phone on Meteor's website for €90 on Monday evening. It arrived today. The cost of the phone on their website has now dropped to €60.

My phone is unopened and I can simply return it if I like for a refund (they have a 14 day policy where you can return it if you change your mind). I can then get my refund of €90 and buy the phone for €60. This saves me my €30.

However, in order to save a lot of messing around for both Meteor and myself, I was wondering what you guys reckon the chances are of Meteor simply just refunding me the difference?

I rang their customer care, who gave me another number to ring (a 1800 number for their online store). I rang them, but they said they only deal with this kinda thing between 9-5, so I should ring back in the morning.

Just wondering if anyone has been in this situation before?

Cabaal · 23-12-2010 07:06PM

You could try but legally they dont have to give you anything unless you follow the returns policy.

Your best bet id say is to look for the 30e to be put on your meteor account as a credit

that way they dont really loose out and neither do you

23-12-2010 07:31PM

Yeah, I'd be happy with credit, even.

If I open the phone, I can still just buy it again, and send back the new one (that i pay €60 for) with my order number from my old one (the on eI paid €90 for), so I'm sure they'll comply to at least giving me credit. Doesn't really cost them anything that way.

Pity they don't have a Boards' "Talk To..." forum

wmpdd3 · 23-12-2010 07:36PM

You won't be able to do this, you will only get a refund of 90 for the phone with the 1st phone's imei.

Meteor Phone's Price Dropped After Purchase

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