Abusing AIB staff

Caoimhín · 20-12-2010 05:48PM #1

I was just in the bank today, paying a few bills and while waiting in the queue I saw a fairly well dressed guy abusing the teller behing the counter. He was almost screaming at her about bonuses and that he, as a taxpayer, paid her wages. The poor girl was almost in tears.

When I got to the counter I joked with her that he must have been a looney but she told me that it is happening everyday.

I have no love of the banks and im just as annoyed at the carry on of the bank executives as anyone, but abusing the staff at the desk is just obnoxious. These tellers and desk staff arent on much more than the average industrial wage and all their jobs are now under threat. Same goes for abusing the staff behind the counter in the social welfare office, its just fecking nasty.

Meh, just had to get that off my chest, but does anyone seriously think that the staff behind the counter are to blame for the banks reckless lending?

NothingMan · 20-12-2010 05:50PM

It's all Bill and Fred's fault.

stupidusername · 20-12-2010 05:52PM

You mentioned the bonuses there, is this not what the abusive person was mad about? rather then the wreckless lending?

but it's not just bank executives that are getting the bonuses.

MidlandsM · 20-12-2010 05:53PM

That fairly well dressed guy should at least balance his anger, and go down the nearest BOI branch too, and vent his anger.

Share the love and all that.

chin_grin · 20-12-2010 05:57PM

Guy I know went in to his branch and told the girl at Customer Services in a very calm collected manner (cos he understands that the 'grunts' get the brunt of it) that he wanted a written letter by the manager on why he should keep his account with them.

Genius IMO.

ceekay74 · 20-12-2010 05:59PM

chin_grin wrote: »

Guy I know went in to his branch and told the girl at Customer Services in a very calm collected manner (cos he understands that the 'grunts' get the brunt of it) that he wanted a written letter by the manager on why he should keep his account with them.

Genius IMO.

I'd be amazed if he gets a convincing reply, or even any reply!

yupyup7up · 20-12-2010 06:00PM

I went into a branch a few months back and I was getting a car loan. When I leaned down to sign the papers, the staff member burst a balloon in my ear.

This caused me to forget about an aero I had in my arse pocket. The aero melted and ruined my pants. AIB weren't willing to reimburse me for my pants and they were ruined.

Actually, I tell a lie, it was actually a honeycomb toblerone..

swingking · 20-12-2010 06:00PM

It's the government who are benefitting from this. They are probably delighted that people are turning their anger towards the banks and not at them.

ejmaztec · 20-12-2010 06:03PM

It's always hard trying to get your hands on the organ-grinders, because the cost of flights and private detectives are so fucking expensive.

It's a complete waste of time and effort taking it out on the monkeys.

Micky Dolenz · 20-12-2010 06:04PM

And you stood by and said nothing? I would defo have got involved there, maybe even a red card and short ban for being a dick.

Ginger Nut · 20-12-2010 06:08PM

ejmaztec wrote: »

It's always hard trying to get your hands on the organ-grinders, because the cost of flights and private detectives are so fucking expensive.

It's a complete waste of time and effort taking it out on the monkeys.

Monkeys - ????????????????????????????

I've yet to see any monkeys in any bank/shop etc

tell me where so I can go and have a gander!!

iPlop · 20-12-2010 06:08PM

yupyup7up wrote: »

I went into a branch a few months back and I was getting a car loan. When I leaned down to sign the papers, the staff member burst a balloon in my ear.

This caused me to forget about an aero I had in my arse pocket. The aero melted and ruined my pants. AIB weren't willing to reimburse me for my pants and they were ruined.

Actually, I tell a lie, it was actually a honeycomb toblerone..

An "aero" sure!!! Are you sure it wasn't a nobbely log?

Copper23 · 20-12-2010 06:15PM

chin_grin wrote: »

Guy I know went in to his branch and told the girl at Customer Services in a very calm collected manner (cos he understands that the 'grunts' get the brunt of it) that he wanted a written letter by the manager on why he should keep his account with them.

Genius IMO.

Ignorant IMO. The self-ritious Irish attitude strikes again.

Angron · 20-12-2010 06:15PM

I hate the argument "As a taxpayer, I pay your wages!". Strikes me as someone trying to seem more important than they are.

Naikon · 20-12-2010 06:17PM

Ginger Nut wrote: »

Monkeys - ????????????????????????????

I've yet to see any monkeys in any bank/shop etc

tell me where so I can go and have a gander!!

I believe you don't understand the concept of a Metaphor. Anyway, If I was a suit in a bank, I am pretty sure I would be raging at the guy(most likely gal) at the counter:p
Honestly, the clerk should have either told him to STFU or just refuse to serve. Crying won't get you anything but a dent in your reputation. The guy at the counter won.

Man up and play them at their own game I say.

chin_grin · 20-12-2010 06:18PM

Copper23 wrote: »

Ignorant IMO. The self-ritious Irish attitude strikes again.

*self-RIGHTEOUS

If you're going to be all high-and-mighty when you're trying to tell me that my mate is high-and-mighty. At least spell it right!

Also he's doing something constructive and making it known that he (the customer) is unhappy with his service and wants proof of loyalty.

Caoimhín · 20-12-2010 06:18PM

Micky Dolenz wrote: »

And you stood by and said nothing? I would defo have got involved there, maybe even a red card and short ban for being a dick.

Ahhh you see Mickey, i inhabit the real world, not d'internet.

Naikon · 20-12-2010 06:19PM

Denny M wrote: »

I hate the argument "As a taxpayer, I pay your wages!". Strikes me as someone trying to seem more important than they are.

It's an admission of a fact. Nothing more, nothing less.

Delirium · 20-12-2010 06:19PM

Caoimhín wrote: »

I was just in the bank today, paying a few bills and while waiting in the queue I saw a fairly well dressed guy abusing the teller behing the counter. He was almost screaming at her about bonuses and that he, as a taxpayer, paid her wages. The poor girl was almost in tears.

When I got to the counter I joked with her that he must have been a looney but she told me that it is happening everyday.

I have no love of the banks and im just as annoyed at the carry on of the bank executives as anyone, but abusing the staff at the desk is just obnoxious. These tellers and desk staff arent on much more than the average industrial wage and all their jobs are now under threat. Same goes for abusing the staff behind the counter in the social welfare office, its just fecking nasty.

Meh, just had to get that off my chest, but does anyone seriously think that the staff behind the counter are to blame for the banks reckless lending?

she should get creative with the feckers account transactions and then flag it for Interpols attention. That'll teach him some manners:D

knird evol · 20-12-2010 06:20PM

This girl behind the counter. Was she hot. Nice body ?

Ginger Nut · 20-12-2010 06:22PM

Naikon wrote: »

I believe you don't understand the concept of a Metaphor. Anyway, If I was a suit in a bank, I am pretty sure I would be raging at the guy(most likely gal) at the counter:p
Honestly, the clerk should have either told him to STFU or just refuse to serve. Crying won't get you anything but a dent in your reputation. The guy at the counter won.

Man up and play them at their own game I say.

Thanks for the English lesson! What would I have done without you!!!

If said "monkey" did say STFU to the customer she/he would most lightly be fired. No win situation. Just another example of people who think they are better than others just because he's in a suit. I would bet a million (if I had it) that this guy owes the bank a fortune and cant/wont pay.

Micky Dolenz · 20-12-2010 06:23PM

Caoimhín wrote: »

Ahhh you see Mickey, i inhabit the real world, not d'internet.

Real world is for losers :pac:

Naikon · 20-12-2010 06:24PM

Caoimhín wrote: »

Ahhh you see Mickey, i inhabit the real world, not d'internet.

But the Internet is an extension of the real world. A precondition if you will. You can't exist on the net without living in the real world:pac:

Setun · 20-12-2010 06:25PM

I used to work in a well known irish book chain, and at least once or twice a week I'd have somebody give out to me when I told them the book they were looking for was no longer in print. I always felt like saying to them "Listen to me buddy. I'm a ****ing part timer, I get paid a meagre wage, I know **** all about your obscure maoist erotic literature from 1976, or the publishing house who ceased print runs of your book in 1977. The computer tells me it's out of print. Do you think I can just make it be in print?" But of course I just smiled at them, winced a little, and said: "Yeah, really sorry about that" in as convincing a manner as possible.

Dravokivich · 20-12-2010 06:27PM

hmmm... I wonder if sometimes those mongo's ever realised how fúcking stupid they were arguing with people like that...

If they saw someone else doing it, would they join in on the Rabble Rabble Rabble too?

knird evol · 20-12-2010 06:28PM

Ginger Nut wrote: »

If said "monkey" did say STFU to the customer she/he would most lightly be fired.

Yeah cursing would get her fired. She should of smirked at him and copied some of lenihans waffle. When your man was ranting at her she replies 'well all the indicators in 2007 and all the advise we were getting going forward was indeed to reinforce that stance and indeed the position was as such and as far as I'm concerned will continue to be as such in virtue of the international scenario. we can't repeat the mistakes of the past. let's try again. Yes we can.
Oh could you please remove yourself from the counter before I ask security to assist you in leaving the building

ballsymchugh · 20-12-2010 06:29PM

chin_grin wrote: »

*self-RIGHTEOUS

If you're going to be all high-and-mighty when you're trying to tell me that my mate is high-and-mighty. At least spell it right!

Also he's doing something constructive and making it known that he (the customer) is unhappy with his service and wants proof of loyalty.

what part of the service is he unhappy with? is he not able to lodge money or make payments to and from his bank account? i've had no problem with any bank in this regard for the past few years.
i don't get the proof of loyalty though. they're providing him with a service along with thousands of others. doesn't the loyalty extend the other way? if he's not happy, why doesn't he just go elsewhere instead of demanding a letter that in the grand scheme of things means sweet fúck all.

some_dose · 20-12-2010 06:32PM

yupyup7up wrote: »

I went into a branch a few months back and I was getting a car loan. When I leaned down to sign the papers, the staff member burst a balloon in my ear.

This caused me to forget about an aero I had in my arse pocket. The aero melted and ruined my pants. AIB weren't willing to reimburse me for my pants and they were ruined.

Actually, I tell a lie, it was actually a honeycomb toblerone..

That's nothing. I can't even open a box of Smarties without getting a panic attack.

chin_grin · 20-12-2010 06:32PM

ballsymchugh wrote: »

what part of the service is he unhappy with? is he not able to lodge money or make payments to and from his bank account? i've had no problem with any bank in this regard for the past few years.
i don't get the proof of loyalty though. they're providing him with a service along with thousands of others. doesn't the loyalty extend the other way? if he's not happy, why doesn't he just go elsewhere instead of demanding a letter that in the grand scheme of things means sweet fúck all.

Irish Pride it's a matter of bread.......I mean pride............Probably.

ejmaztec · 20-12-2010 06:33PM

Ginger Nut wrote: »

Monkeys - ????????????????????????????

I've yet to see any monkeys in any bank/shop etc

tell me where so I can go and have a gander!!

There's probably more chance of finding a monkey in those places than you successfully shagging a gander.

Pace2008 · 20-12-2010 06:37PM

If there's one metaphoric phrase I believe everyone should take to heart, it's "Don't shoot the messenger."

I often hear people saying, with no small amount of pride, about how they’d given a till-worker/call centre operative/bank clerk a “piece of their mind” over some minor inconvenience. These clowns are directing their missiles at the blameless troops on the frontline when their real beef is with those in charge of policy, safely enlclosed in their fortresses on Ailsbury Road.

Abusing AIB staff

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