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BOI having ATM network issues. Don't be left stuck this evening. - Mod note post #1

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Comments

  • #602
    sellerbarry
    Closed Accounts Posts: 776 ✭✭✭sellerbarry


    Probably a few workers on wpp schemes working for hp. Thought they'd give themselves a christmans bonus seeing as welfare aren't.


  • #603
    Duggy747
    Registered Users, Registered Users 2 Posts: 13,295 ✭✭✭✭Duggy747


    Maybe they should reinstall their drivers.

    Have they tried updating their BIOS?

    Unplug the aul' server (Betsy) out of the wall, wait 5 seconds and plug 'er back in.

    In the meantime they should have Pacman installed on the ATM's while everyone waits for them to work again :pac:


  • #604
    Wompa1
    Registered Users, Registered Users 2 Posts: 8,282 ✭✭✭Wompa1


    Sink The Banana wrote: »
    They did but they transferred their own technical staff over to HP as well

    what staff has been outsourced? The problem could be something the new bhoys did. I don't know what HP do for BOI..they said it was an OS issue, I would guess a dodgy application got deployed to machines and broke a critical app or something...


  • #605
    ebbsy
    Registered Users, Registered Users 2 Posts: 7,232 ✭✭✭ebbsy


    Duggy747 wrote: »
    Maybe they should reinstall their drivers.

    Have they tried updating their BIOS?

    Unplug the aul' server (Betsy) out of the wall, wait 5 seconds and plug 'er back in.

    In the meantime they should have Pacman installed on the ATM's while everyone waits for them to work again :pac:

    Good one there.:pac:

    Did they rewind the tape counter back to the correct place before pressing play ?


  • #606
    ciagr297
    Registered Users, Registered Users 2 Posts: 428 ✭✭ciagr297


    http://www.breakingnews.ie/ireland/bank-of-ireland-customers-will-have-to-pay-overdrawn-money-back-484872.html
    There were long queues at ATMs in some places yesterday, following reports that people were being given more money than they have in their accounts.

    However, the bank says customers will be liable for any money wrongly withdrawn.

    Yesterday, many people reported problems accessing their funds because of a fault with the computer system.

    no free lunch then


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  • #607
    noworries
    Closed Accounts Posts: 187 ✭✭noworries


    Wompa1 wrote: »
    ............. I don't know what HP do for BOI..they said it was an OS issue, I would guess a dodgy application got deployed to machines and broke a critical app or something...

    You would be wrong.


  • #608
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Wompa1 wrote: »
    what staff has been outsourced? The problem could be something the new bhoys did. I don't know what HP do for BOI..they said it was an OS issue, I would guess a dodgy application got deployed to machines and broke a critical app or something...

    They look after their whole IT infrastructure , and BOI concentrate on the banking end of things.HP are supposed to be experts in this field


  • #609
    Wompa1
    Registered Users, Registered Users 2 Posts: 8,282 ✭✭✭Wompa1


    noworries wrote: »
    You would be wrong.

    What was it?


  • #610
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    Wompa1 wrote: »
    What was it?

    I doubt we'll ever find that out.


  • #611
    Stuart mulvaney
    Registered Users, Registered Users 2 Posts: 39 ✭Stuart mulvaney


    Dose anyone know if there is anymore in the Q for money


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  • #612
    noworries
    Closed Accounts Posts: 187 ✭✭noworries


    Not my position to say. But it was not a dodgy application.


  • #613
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    Why are we using the past tense like the issue is resolved?


  • #614
    Stuart mulvaney
    Registered Users, Registered Users 2 Posts: 39 ✭Stuart mulvaney


    They must of been attact


  • #615
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    noworries wrote: »
    Not my position to say. But it was not a dodgy application.

    Probably a billy ray sirus! some bright spark probably found a back door into the system and caused havoc


  • #616
    Stuart mulvaney
    Registered Users, Registered Users 2 Posts: 39 ✭Stuart mulvaney


    Issue not fixed

    http://www.365online.ie/


  • #617
    noworries
    Closed Accounts Posts: 187 ✭✭noworries


    Cause usually happens in the past tense.


  • #618
    Feeona
    Registered Users, Registered Users 2 Posts: 1,633 ✭✭✭Feeona


    ciagr297 wrote: »
    http://www.breakingnews.ie/ireland/bank-of-ireland-customers-will-have-to-pay-overdrawn-money-back-484872.html


    no free lunch then

    Apparently, those who withdrew money will have to pay interest on it, according to a very belligerent BOI spokesman on the radio. A Consumer Rights spokesman has said that people shouldn't pay interest for something that was BOI's fault.

    It's like watching Dark Lord Sauron and Gandalf battle it out!


  • #619
    noworries
    Closed Accounts Posts: 187 ✭✭noworries


    Sink The Banana wrote: »
    Probably a billy ray sirus! some bright spark probably found a back door into the system and caused havoc

    You really don;t have much knowledge of Banking Systems do you?


  • #620
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,356 CMod ✭✭✭✭Dravokivich


    Feeona wrote: »
    Apparently, those who withdrew money will have to pay interest on it, according to a very belligerent BOI spokesman on the radio. A Consumer Rights spokesman has said that people shouldn't pay interest for something that was BOI's fault.

    It's like watching Dark Lord Sauron and Gandalf battle it out!

    Customers should have had a rough idea how much money they had / needed when going to an ATM. It didn't force people to take out a maximum withdrawal at the time.

    They should pay any over charge fees due.


  • #621
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Feeona wrote: »
    Apparently, those who withdrew money will have to pay interest on it, according to a very belligerent BOI spokesman on the radio. A Consumer Rights spokesman has said that people shouldn't pay interest for something that was BOI's fault.


    Id like to see how they try get the money out of people who are unemployed and living on the breadline ,there will be a free lunch for some I bet


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  • #622
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    noworries wrote: »
    You really don;t have much knowledge of Banking Systems do you?

    More than you think;)


  • #623
    IvyTheTerrible
    Closed Accounts Posts: 14,949 ✭✭✭✭IvyTheTerrible


    Dravokivich wrote: »
    Customers should have had a rough idea how much money they had / needed when going to an ATM. It didn't force people to take out a maximum withdrawal at the time.

    They should pay any over charge fees due.

    Also, taking large amounts out of several machines one after the other is a giveaway that something dodgy is afoot.


  • #624
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,356 CMod ✭✭✭✭Dravokivich


    Sink The Banana wrote: »
    More than you think;)

    But less then you know...

    I've read yer crap over the last 2 pages... you're completely wrong.


  • #625
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Dravokivich wrote: »
    But less then you know...

    I've read yer crap over the last 2 pages... you're completely wrong.


    How's that? Explain


  • #626
    Stuart mulvaney
    Registered Users, Registered Users 2 Posts: 39 ✭Stuart mulvaney


    Whos's wrong


  • #627
    Dravokivich
    Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,356 CMod ✭✭✭✭Dravokivich


    Sink The Banana wrote: »
    How's that? Explain

    Can't, all I'll say is you're wrong and stop with the speculation.


  • #628
    Stuart mulvaney
    Registered Users, Registered Users 2 Posts: 39 ✭Stuart mulvaney


    were all wrong! what is it then


  • #629
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    Dravokivich wrote: »
    Can't, all I'll say is you're wrong and stop with the speculation.

    Well if you cant explain, then why bother posting that you are in the know?


  • #630
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Dravokivich wrote: »
    Can't, all I'll say is you're wrong and stop with the speculation.
    :rolleyes:


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  • #631
    K-9
    Registered Users, Registered Users 2 Posts: 43,313 ✭✭✭✭K-9


    Feeona wrote: »
    Apparently, those who withdrew money will have to pay interest on it, according to a very belligerent BOI spokesman on the radio. A Consumer Rights spokesman has said that people shouldn't pay interest for something that was BOI's fault.

    It's like watching Dark Lord Sauron and Gandalf battle it out!

    Oh Good God of almighty.

    Don't they get it. You wouldn't have been able to be overdrawn if the system was working properly.

    Mad Men's Don Draper : What you call love was invented by guys like me, to sell nylons.



This discussion has been closed.
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