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Which High Efficiency Gas Boiler

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  • Registered Users, Registered Users 2 Posts: 10,262 ✭✭✭✭Joey the lips


    yoshytoshy wrote: »
    No worries ,I had a look at the make up of the boiler online and their condenser looks pretty much like the baxi megaflow.
    Same type of exchanger and burner.

    No its not the same from what i can read...


    www.ravenheat.co.uk/pdf/manuals/Energycatcher%20rev.%2016%20.pdf

    hope this link works... but if it does not go to the ravenheat website type in "energy catcher" and no 5 is specific to the workings of the energy catcher...


  • Closed Accounts Posts: 1,220 ✭✭✭Ambersky


    As I have said in a previous post in this thread.
    A good recommendation means a lot to me. I like to get someone I can trust and Im willing to pay for good work and reliability.

    Ive had a problem with water dripping out the overflow pipe from my attic into my back garden for a couple of years.

    No one seems to be able to fix it.




      It usually happens if I don’t use the shower in my house for three days, so if I go away I come back and find it leaking again.
      If I go away for a couple of weeks it pours.

      So far Im on my third plumber.
      The first guy was frustrated and gave up.
      Then I asked a guy who does some work around the house for me and whom I trust to have a go.
      He fitted non return valves to some of the pipes and refitted the ball cock.
      The problem remained and so he advised I call in a friend of his whom he said was a kind of an expert and was a fully registered plumber.

      This plumber said I had a problem with water pitching from my hot water cylinder that it was overheating and advised me to get a new cylinder.
      He said that would fix the problem.
      So he Supplied and fit 36x18 insulated cylinder and immersion.
      Supplied and fit motorised valve and cylinder stat.
      Total €720

      That didn’t fix the problem and water continued to flow out the back of my house.

      Called him again to look at the problem and he said water must now be Pitching ( I think thats the phrase) from my boiler. It couldn’t be from anywhere else.
      My boiler was nearly 20 years old but it was going fine, I thought.
      I knew I would probably be needing a new one as they don’t last forever.
      And there were government grants available that this plumber was registered for.
      So discussing it with the plumber and wanting to end this problem once and for all I decided to go for it and get a new radiator in one room as well.
      This time as I have already posted
      Supply and fit 24Kw Hi efficiency gas boiler Baxi Condensing type
      SEI Kit motorised valve and countroller etc
      1Ltr inhibitor
      1700 x 500 double radiator
      3 thermostatic valves
      Total €3400

      Again it didn’t work water flowed out the pipe the next time I was away.

      The plumber came back and said it didn’t make sense.
      He fitted non return valves under my kitchen sink and said that he wouldn’t charge unless it worked.
      I was happy with that deal and thought this showed he was really trying and would fix the problem.

      But this last effort didn’t work.
      The water came out the pipe again and the plumber called to my house while I was at work looked at it from the outside with the water leaking and said it definitely was the ball cock. It was a small job and he would do it soon.
      Weeks passed but that was ok if he was going to fix it.


      There was water coming out of the pipe again this morning.
      The handyman guy called climbed into the attic and saw that the ball cock was working all right.

      Now the plumber says its not his problem.
      He says he did his work properly and dosent understand what Im upset about, I should just turn off the water at the mains.

      I think he just wants to do the big jobs but cant be botherd with trying to figure out the little fiddly things that go wrong.
      I also think that I paid him for his expert advice and paid him quite a lot of money. His advice was incorrect but at no stage did he say he made any kind of mistake. It was always the water must also be coming from here now that we have fixed that.

      What can I do is there any way I can make him fix things for me after paying so much money?
      Is there a regulatory body I could contact, or that I should contact?

      Im going away for a holiday soon and below is an image of the overflow which had been directed into my drainpipe last year.
      It seemed like a good enough solution untill the big freeze came and all the water in my drainpipe froze and left me with hanging icicles.
      The water also dripped down onto a bench and produced some impressiveSnow 2009 051.jpg icicles there.
      Now the water comes out the shorter of the two pipes in the photo. I hope that dosent freeze when I go away.
      I dont want to be worrying about water and where its going while Im on holidays and the guy that does work for me says he will drop in to check on it and that I can turn off the mains. But now even when I hear something like shutting off the mains will definitely fix it I dont believe it but figure I have to wait and see.


    1. Registered Users, Registered Users 2 Posts: 251 ✭✭GopErthike


      The first question I'd ask is which pipe is the water coming from?

      If you have a large (or two large) and a small tank, can you trace the pipe thats always leaking and identify which tank it is coming from?


    2. Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭slavetothegrind


      It usually happens if I don’t use the shower in my house for three days, so if I go away I come back and find it leaking again.
      If I go away for a couple of weeks it pours.

      If you have zero water consumption in your house for x amount of time it flows out the overflow pipe.

      i can't understand how this flow would increase with time?

      Was the ball cock replaced at all on the tank the pipe is coming from?

      is the overflow fitting by any chance at or below the shut off level of the ballcock?

      could you post a photo of the tank arrangement and positions of the above and also the pipe from the hot cylinder, this will be 22mm and looking into the main water tank.

      might give us a clue!


    3. Closed Accounts Posts: 1,220 ✭✭✭Ambersky


      Ah look, thanks lads for the thoughts and all the effort to figure out why there is still water coming out the overflow, but I honestly dont think this is a thing to be sorted out online.
      slavetothegrind . Im not sure about the increase in flow, I wrote that based on a comment from a neighbour who promised to keep an eye on my house for me while I went on holiday two years ago. I dont know if would still be the case, because there has been work done and I havent gone away for any length of time recently.

      When I wrote my last post I was upset at the attitude of the plumber.
      I was probably venting a little here.
      I had water running and he wouldn’t come and have a look at it actually happening because he was too busy with bigger jobs.
      I had already paid him for a bigger job and he considered it finished and was now tired of it, even irritated.
      He wouldn’t arrange a time to call out when I could be there, answer my phone calls or reply to the messages I left.
      He told me the work he had done would fix the problem and it hadn’t.
      I paid out a fair amount of money to this plumber based on his advice that the work was necessary in order to fix the overflow.
      I believe I treated him very fairly, respected his professionalism, went with his advice, took time off work to facilitate his work schedule, paid him in cash as he requested as soon as he finished the work.

      I’m going to go take this further but I don’t know the best or most effective way to go about it yet.
      I have written down the events as I see them and taken photocopies of documents.
      Some friends of mine involved in the building and rental industry who are more use to dealing with issues like this are going to look into things a bit for me and I will wait to see what they have to say.


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    5. Registered Users, Registered Users 2 Posts: 1 not.a.plumber


      Ambersky wrote: »
      Ah look, thanks lads for the thoughts and all the effort to figure out why there is still water coming out the overflow, but I honestly dont think this is a thing to be sorted out online.
      slavetothegrind . Im not sure about the increase in flow, I wrote that based on a comment from a neighbour who promised to keep an eye on my house for me while I went on holiday two years ago. I dont know if would still be the case, because there has been work done and I havent gone away for any length of time recently.

      When I wrote my last post I was upset at the attitude of the plumber.
      I was probably venting a little here.
      I had water running and he wouldn’t come and have a look at it actually happening because he was too busy with bigger jobs.
      I had already paid him for a bigger job and he considered it finished and was now tired of it, even irritated.
      He wouldn’t arrange a time to call out when I could be there, answer my phone calls or reply to the messages I left.
      He told me the work he had done would fix the problem and it hadn’t.
      I paid out a fair amount of money to this plumber based on his advice that the work was necessary in order to fix the overflow.
      I believe I treated him very fairly, respected his professionalism, went with his advice, took time off work to facilitate his work schedule, paid him in cash as he requested as soon as he finished the work.

      I’m going to go take this further but I don’t know the best or most effective way to go about it yet.
      I have written down the events as I see them and taken photocopies of documents.
      Some friends of mine involved in the building and rental industry who are more use to dealing with issues like this are going to look into things a bit for me and I will wait to see what they have to say.

      I hope by now some qualified tradesman has figured this out for you and not robbed you in the process. Your gutters have been cut by your neighbours and is obviously not joined up properly, rainwater is flowing backwards eventually overflowing. Plenty of 'advice' from the 'plumbers' but no mention that you have been completely robbed by a so-called professional tradesman. l hope you did society a favour and took this guy to court, reported him to the relevant governing body, and get his name out there that he did in fact con you out of a lot of money (word of mouth is powerful). P.S. don't, under any circumstances, let anyone cut your gutters.. They are a continuous system for a reason.


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