Problems with Anti Malwear i have no idea what it is or how to fix it

lil_tuts · 13-10-2010 09:51PM #1

My windows security center has Anti Malwear which has recently turned itself off and isnt responding , i dont really understand what it is. but i cant click on anything no matter what i do it wont respond, i cant turn it back on. Any help would be great really in over my head here

_Whimsical_ · 13-10-2010 10:52PM

Is it giving any error code ?

lil_tuts · 13-10-2010 10:54PM

No, i have since been able to turn it back on but as well as that everytime i turn my laptop on the Malwear has turned itself off and i have turn it back on. I have no idea why

ikeano29 · 13-10-2010 11:37PM

download malwarebytes from here.....http://www.filehippo.com/download_malwarebytes_anti_malware/

update its definitions and do a quick scan in safe mode.
enter safe mode on start up by hitting the f2 key or del key a few times fast.
you may have to try another fnumber key f those dont work, it just depands what make your computer is thats all.

if there is any problems malwarebytes will find them.

also you could download superantispyware and scan with that too.

both are free and very good for finding problems.

oh yeah, when you get to safe mode you will have options for safe mode, safe mode with networking etc.
use the arrow keys to go to safe mode and hit enter to run.

after scanning your pc with both products, download Ccleaner from here
http://www.filehippo.com/download_ccleaner/

run ccleaner and scan your registry for leftover junk files from and malware malwarebytes has found.

Problems with Anti Malwear i have no idea what it is or how to fix it

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